More related to management information system

On-line analytical processing (OLAP) is clearly a new approach to information system technology--offering a much-needed way to make informed decisions better and faster. One of its most important characteristics is multidimensional analysis--analysis that goes beyond the conventional two-dimensional analysis and provides users with rapid retrieval of data from organizational databases, data warehouses, or both. Not only that, but most importantly, says Dr. Thierauf, it allows users to look at different dimensions of the same data, thus enabling them to do analyses across departmental and even corporate boundaries. How it works and OLAP's many benefits to aid users in the public and private sectors is spelled out here, comprehensively yet concisely, and with the author's customary well-developed examples and clear prose. His book will be important reading for people at all levels of management and in all types of organizations.

Another way of viewing OLAP is getting a typical company out of the custom-report-writing business and into the data-cube-server building business. An OLAP data structure can be thought of as a Rubik's Cube of data that users can twist and twirl in different ways to work through what-if and what-happened scenerios to get at the whys of the situation. Within an OLAP environment, the focus is on performing dictionary definition and maintenance as well as mapping flat files or relational columns to dimensions and measures. Although this may sound like a lot of work, managing one data cube is more efficient than writing a number of custom reports. Currently, some vendors provide administrative tools to get the data into the cubes in the first place, in the proper form, and on a regular basis. Hence, the job of managing data has been simplified for users.

The textbook, now in its Second Edition, includes a new chapter on ERP as a Business Enabler. The text continues to provide a comprehensive coverage of business applications of management information systems in today's new era of knowledge-based economy where the value of a firm's knowledge assets has become a key source that can be leveraged into long-term benefits. The text focuses on the information systems requirements vis-à-vis management perspectives required in business environment. The technology innovations are covered, with particular emphasis on Data Management Systems, Decision Support and Expert Systems. On the other hand, several business applications such as e-commerce and mobile applications, made possible only because of continuing innovations in the field of information and communications technology (ICT) are thoroughly treated in the text. Besides, the book covers crucial issues of information security, and legal and ethical issues which are important both from the point of view of technology and business. The book uses case discussions in each chapter to help students understand MIS practices in organizations. The cases also enable students to grasp how a systemic approach to every functional aspect of management can lead to formulating technology-based strategies in line with corporate goals. Primarily intended for undergraduate and postgraduate students of management (BBA/MBA), the knowledge and information provided in this book will also be of immense value to business managers and practitioners for improving decision-making processes and achieving competitive advantage.
The great insight of biological science in the last half of the 20th century is that life is a special kind of information. It is the information contained in the genetic program of each organism. Evolution is a continual process shaping the contents of the genetic program of countless species throughout the history of life on this planet. That process itself is now known to be essentially one of information processing. Viewing evolution as a kind of information processing opens the possibility that the laws of evolution operate to shape other kinds of information processing in systems other than those of organisms and their genetic programs.

Business and industry as well as public agencies are the largest users of information processing technologies. If evolutionary processes are discoverable outside of strictly biological contexts it is reasonable to suppose that they'll be found among those systems that use information processing nearly as much, if not more, than does Nature. Indeed, the thesis of this work is that natural selection does operate over organizations that use so-called ‘Fourth Generation’ computerized database technologies.

There are some basic conceptual hurdles that must be cleared before the vantage point of looking at evolutionary processes as information processes will reveal anything more than tantalizing analogies. The first hurdle is that compartmentalized thinking, putting the things of this world into pigeonholes, must be set aside in favor of a systems approach.

By 'systems approach' nothing more complex is meant than being self-conscious about when and why it is sometimes convenient to compartmentalize thoughts, things and perceptions. It also means looking first at systems, at the organized complexity that constitutes not only life, but virtually all of humankind’s activity and physical reality. Using a systems approach, both organisms and organizations can be discussed from a common ground. The justification for adopting this outlook will appear more and more obvious as it is used to develop fruitful insights.

A second conceptual hurdle that needs to be cleared is the frequent habit of thinking about information as some kind of passive "stuff" that gets manipulated, massaged, stored, and retrieved by computers. In the world of computer technology and business the phrase "data processing" is the traditional reference for all forms of information processing and technology. Note that at any given time other phrases such as “MIS” (management information systems) or “IT” (information technology) are more or less synonymous with “data processing.” For our purposes the latter phrase suffices. Unfortunately this phrase tends to solidify the mental habit of regarding information as a passive substance that people and machines manipulate as they see fit (or are directed).

In reality, information has both a passive and an active role in systems. It is passive when we speak of communicating some particular item to another system, be it a person, machine or organization. Information is active when it takes the form of a program, plan, or goal. This includes all the important meanings of what "information" means as well. Thus, the second habit of thought to be put aside here is the belief that information is only acted upon. In fact, information in the human mind and in organizations is usually present just for the active role of shaping and directing their behavior.

A third conceptual hurdle is the assumption that any attempt to generalize a law of biology is simply "transplanting" biology outside its proper domain and therefore is predestined to failure. In this work, biological laws, especially those of evolution, will be sought in the context of human organizations. However, they will not be transplanted there any more than a physical law of force, mass, and acceleration is "transplanted" to outer space when we discover that it desc

Implement Configuration Management Databases that Deliver Rapid ROI and Sustained Business Value

Implementing an enterprise-wide Configuration Management Database (CMDB) is one of the most influential actions an IT organization can take to improve service delivery and bridge the gap between technology and the business. With a well-designed CMDB in place, companies are better positioned to manage and optimize IT infrastructure, applications, and services; automate more IT management tasks; and restrain burgeoning costs. Now, there’s an objective, vendor-independent guide to making a CMDB work in your organization. The CMDB Imperative presents a start-to-finish implementation methodology that works and describes how the CMDB is shifting to the superior Configuration Management System (CMS).

Expert CMDB industry analyst Glenn O’Donnell and leading-edge architect and practitioner Carlos Casanova first review the drivers behind a CMDB and the technical, economic, cultural, and political obstacles to success. Drawing on the experiences of hundreds of organizations, they present indispensable guidance on architecting and customizing CMDB solutions to your specific environment. They’ll guide you through planning, implementation, transitioning into production, day-to-day operation and maintenance, and much more. Coverage includes

Defining the tasks and activities associated with configuration management Understanding the CMDB’s role in ITIL and the relationship between CMDBs and ITIL v3’s CMS Building software models that accurately represent each entity in your IT environment Ensuring information accuracy via change management and automated discovery Understanding the state of the CMDB market and selling the CMDB within your organization Creating federated CMDB architectures that successfully balance autonomy with centralized control Planning a deployment strategy that sets appropriate priorities and reflects a realistic view of your organization’s maturity Integrating systems and leveraging established and emerging standards Previewing the future of the CMDB/CMS and how it will be impacted by key trends such as virtualization, SOA, mobility, convergence, and “flexi-sourcing”
Customer Success with Microsoft Dynamics Sure Step is a focused tutorial of Microsoft Dynamics solution envisioning and delivery, rather than a step-by-step guide into project management. It will equip you with the tactics required to plan, align, and orchestrate your solution selling activities, as well as help you to be efficient, proactive, goal driven, and flexible in your Microsoft Dynamics engagements. If you are involved in one or more of the roles stated below, then this book is for you: If you are a Project Manager, Engagement Manager, Solution Architect, or Consultant involved in delivering Microsoft Dynamics solutions, this book will teach you how you can improve the quality of your implementation with a consistent, repeatable process. If you are a Customer Project Manager, Subject Matter Expert, Key User, or End User involved in selecting the right business solution for your organization and delivering the Microsoft Dynamics solution, this book will help you determine how the method facilitates the delivery of a solution that is aligned to your vision. If you are a Sales Executive, Services Sales Executive, Technical Sales Specialist, Pre-Sales Consultant, or Engagement Manager involved in the sales of Microsoft Dynamics solutions, this book will help you to understand how you can accelerate your sales cycle and bring it to a close. If you are the Customer Decision Maker, CxO, Buyer, or Project Manager who participates in the selection process for your business solution needs, this book will show you how to determine how this process can help your due diligence exercise and set the stage for a quality implementation of the solution. If you are a Change Management expert, this book will enable you to learn how you can help the customer manage organizational change during the business solution delivery process, and/or help solution providers adopt a process for selling and delivering solutions.
The objective of APM Best Practices: Realizing Application Performance Management is to establish reliable application performance management (APM) practices—to demonstrate value, to do it quickly, and to adapt to the client circumstances. It's important to balance long-term goals with short-term deliverables, but without compromising usefulness or correctness. The successful strategy is to establish a few reasonable goals, achieve them quickly, and then iterate over the same topics two more times, with each successive iteration expanding the skills and capabilities of the APM team. This strategy is referred to as “Good, Better, Best”.

The application performance monitoring marketplace is very focused on ease of installation, rapid time to usefulness, and overall ease of use. But these worthy platitudes do not really address the application performance management processes that ensure that you will deploy effectively, synergize on quality assurance test plans, triage accurately, and encourage collaboration across the application life cycle that ultimately lowers overall application cost and ensures a quality user experience. These are also fine platitudes but these are the ones that are of interest to your application sponsors. These are the ones for which you need to show value. This CA Press book employs this iterative approach, adapted pragmatically for the realities of your organizational and operational constraints, to realize a future state that your sponsors will find useful, predictable and manageable—and something that they will want to fund. In the meantime, you will learn the useful techniques needed to set up and maintain a useful performance management system utilizing best practices regardless of the software provider(s). What you’ll learn Understand the value proposition of application performance management and its impact on the IT organization. Justify an application performance management investment tailored to the realities of your corporate culture. Appreciate the organization forms that successful practitioners employ. Manage the evaluation and selection of a monitoring solution. Techniques to schedule and supervise the initial and successive deployments of APM technology with consistent, predictable, and reliable practices. Develop a catalog of services to guide the evolution of the monitoring initiative, as investment or critical incidents present themselves. Learn and master the basic and advanced techniques in employing APM technology to address application performance and overall software quality. Who this book is for

Given the vendor-neutral theme of the book, anyone who is interested in performance management of distributed and mainframe solution architectures will have an interest in the book. It should become the seminal reference for this segment of the IT industry.

IT professionals need this book because it will allow them to better understand the nature of the investment, the value proposition, and the impact that APM technology will have on their organization. It will allow them to achieve proactive management of their applications and infrastructure to help improve the quality, identify and document defects, and reduce overall management costs of the software that their organization tests and operates.

Table of Contents Getting Started with APM Business Justification Assessments Staffing and Responsibilities APM Patterns The Pilot Evaluation Deployment Strategies Essential Processes Essential Service Capabilities Solution Sizing Load Generation Baselines The Application Audit Triage with Single Metrics Triage with Baselines Triage with Trends Firefighting and Critical Situations
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