The 12 papers presented in this volume were carefully reviewed and selected from 30 submissions. They cover topics like business process management and simulation, organizational modeling and simulation, enterprise architecture and modeling, and workflow systems.
The special theme chosen for IWEI 2011 was “Interoperability and Future Internet for Next-Generation Enterprises”. Thus special attention was given to how the interoperability needs of enterprises will be shaped and supported by the emerging Future Internet.
The 15 papers presented in this volume were carefully selected from 47 submissions, based on a thorough reviewing process in which each paper was scrutinized by at least three experts in the field. The papers cover a wide spectrum of enterprise interoperability issues, ranging from foundational theories, frameworks, architectures, methods and guidelines to applications and case studies. This volume also includes the abstracts of the two invited talks on challenges for future networked enterprise systems.
In his book Jan Mendling develops a framework for the detection of formal errors in business process models and the prediction of error probability based on quality attributes of these models (metrics). He presents a precise description of Event-driven Process Chains (EPCs), their control-flow semantics and a suitable correctness criterion called EPC soundness.
Processes within organizations can be highly complex chains of inter-related steps, involving numerous stakeholders and information systems. Due to this complexity, having access to the right information is vital to the proper execution and effective management of an organization’s business processes.
The main contributions of this thesis are five techniques that focus on the alignment and comparison of process information from different informational artifacts. Each of these techniques tackles a specific scenario involving multiple informational artifacts that contain process information in different representation formats.
BMSD 2017 received a total of 57 paper submissions. The 10 papers selected for inclusion in this book deal with topics such as: business processes and enterprise engineering; business models and requirements; business models and services; business models and software; information systems architectures and paradigms; and data aspects in business modeling and software development.
The studies covered are clustered according to three main S-BPM themes: Part I “Business Operation Support” documents approaches to the practical development of S-BPM solutions in various application domains and organizational settings, while Part II “Consultancy and Education Support” highlights cases that can help to train readers in S-BPM modeling and knowledge acquisition for S-BPM lifecycle iterations. It also refers to architecting S-BPM solutions for application cases based on hands-on experience. Part III “Technical Execution Support” focuses on concepts for utilizing specific theories and technologies to execute S-BPM models. It also addresses how to create reference models for certain settings in the field. Lastly, the appendix covers all relevant aspects needed to grasp S-BPM modeling and apply it based on fundamental examples. Its format reconciles semantic precision with syntactic rigor.>Addressing the needs of developers, educators and practitioners, this book will help companies to learn from the experiences of first-time users and to develop systems that fit their business processes, explaining the latest key methodological and technological S-BPM developments in the fields of training, research and application.
The CAiSE 2014 Forum was a place to present and discuss new ideas, emerging topics, and controversial positions, and to demonstrate innovative tools and systems related to information systems engineering. To this end, three types of submissions were invited: visionary papers presenting innovative research projects at an early stage, demo papers describing novel tools and prototypes; and case studies reporting industrial applications. The 17 papers in this volume were carefully reviewed and selected from 45 submissions and include 12 visionary papers, four demo papers, and one case study. The reworked and extended versions of the original presentations cover topics such as business process management, process mining, enterprise architecture and modeling, model-driven development, and requirements engineering.
BPMN – issued by the Object Management Group – is a widely used standard for business process modeling. However, major drawbacks of BPMN include its limited support for organizational modeling, its only implicit expression of modalities, and its lack of integrated user interaction and data modeling. Further, in many cases the syntactical and, in particular, semantic definitions of BPMN are inaccurate, incomplete or inconsistent. The book addresses concrete issues concerning the execution semantics of business processes and provides a formal definition of BPMN process diagrams, which can serve as a sound basis for further extensions, i.e., in the form of horizontal refinements of the core language.
To this end, the Abstract State Machine (ASMs) method is used to formalize the semantics of BPMN. ASMs have demonstrated their value in various domains, e.g. specifying the semantics of programming or modeling languages, verifying the specification of the Java Virtual Machine, or formalizing the ITIL change management process.
This kind of improvement promotes more consistency in the interpretation of comprehensive models, as well as real exchangeability of models between different tools. In the outlook at the end of the book, the authors conclude with proposing extensions that address actor modeling (including an intuitive way to denote permissions and obligations), integration of user-centric views, a refined communication concept, and data integration.
Lankhorst and his co-authors present such an enterprise modelling language that captures the complexity of architectural domains and their relations and allows the construction of integrated enterprise architecture models. They provide architects with concrete instruments that improve their architectural practice. As this is not enough, they additionally present techniques and heuristics for communicating with all relevant stakeholders about these architectures. Since an architecture model is useful not only for providing insight into the current or future situation but can also be used to evaluate the transition from ‘as-is’ to ‘to-be’, the authors also describe analysis methods for assessing both the qualitative impact of changes to an architecture and the quantitative aspects of architectures, such as performance and cost issues.
The modelling language presented has been proven in practice in many real-life case studies and has been adopted by The Open Group as an international standard. So this book is an ideal companion for enterprise IT or business architects in industry as well as for computer or management science students studying the field of enterprise architecture.
The book presents an approach for implementing an architecture for applications that strives to find a balance between development and maintenance costs, sustainability, scalability and fault tolerance; that meets flexibility requirements without becoming inordinately complex itself; and that keeps the end application as abstract as possible from the system landscape in which it operates. Based on the semantic enhancements found in version 2.0 of the BPMN standard, which have made it possible to execute process models, his approach exploits BPMN to create and run complete application architectures. In this context, BPMN is not just used to model the business processes of the application, as the “B” in BPMN might suggest; but also to model and execute the integration processes between the systems. Throughout the book, the software package SAP Process Orchestration is used to illustrate the implementation of the proposed architecture, yet all recommendations are intentionally kept generic so that they can be implemented on any other comparable platform as well.
Software architects, IT managers, software developers and project managers, as well as students of information and business technology will find the book a valuable resource. The proposed application architecture offers them a detailed blueprint, the principles of which they can use to plan and implement process-driven distributed applications.
The CAiSE Forum is a place within the CAiSE conference for presenting and discussing new ideas and tools related to information systems engineering. Intended to serve as an interactive platform, the Forum aims at the presentation of emerging new topics and controversial positions, as well as demonstration of innovative systems, tools and applications. This year’s theme was “Information Systems in the Big Data Era”.
The 10 full and 12 short papers in this volume were carefully reviewed and selected from 17 direct submissions (of which 2 full and 7 short papers were selected), plus 13 transfers from the CAiSE main conference (which resulted in another 8 full and 5 short papers).
The collection of works presented here will benefit experts and practitioners from academia and industry alike, including members of the conceptual modeling community as well as lecturers and students.
This book takes exactly this step: it shows you how to apply the pattern ideas in business applications and presents more than 20 structural and behavioral business patterns that use the REA (resources, events, agents) pattern as a common backbone. If you are a developer working on business frameworks, you can use the patterns presented to derive the right abstractions (e.g., business objects) and to design and ensure that the meta-rules (e.g., process patterns) are followed by the developers of the actual applications. And if you are an application developer, you can use these patterns to design your business application, to ensure that it does not violate the domain rules, and to adapt the application to changing requirements without the need to change the overall architecture. As with patterns in general, this approach allows for both more flexible and more solid software architectures and hence better software quality.
"It's a great book, marvelous in breadth and depth. An impressive achievement. I particularly liked the modeling handbook examples." Bob Haugen, Business Technology Consultant and Contributor to REA standardization in ISO, UN/CEFACT and ebXML, UK
"I enjoyed reading it very much, it gave many new insights into REA and its applications." Paul Johannesson, Stockholm University and Royal Institute of Technology, Sweden
"This book by Pavel Hruby is destined to become a landmark in business modeling. Pavel heralds the replacement of traditional workflow-oriented modeling with a new breed of approaches that focus on delivering change-resilient and highly reusable business models. I highly recommend this book to you!" Krzysztof Czarnecki, University of Waterloo, Canada
The contributions in this edited book are multidisciplinary in scope and cover strategic, organizational, and technological dimensions. They range from purely conceptual to literature reviews to papers on teaching-related aspects. Taken together, these papers provide a holistic view of the enterprise systems research domain, including key characteristics, implementation issues, general aspects of enterprise systems use, specific solutions such as CRM and SCM, and future research directions.
The 38 full and nine short papers were carefully selected from 107 submissions.
The workshops were the Second International Workshop on Advances in Services Design based on the Notion of Capability (ASDENCA), the Third International Workshop on Cognitive Aspects of Information Systems Engineering (COGNISE), the First International Workshop on Digital Business Innovation and the Future Enterprise Information Systems Engineering (DiFenSE), the First International Workshop on Enterprise Modeling (EM), the First Workshop on the Role of Real-World Objects in Business Process Management Systems (RW-BPMS), the 10th International Workshop on Trends in Enterprise Architecture Research (TEAR), and the 5th International Workshop on Information Systems Security Engineering (WISSE).
The ERP Future 2015 Research conference is a scientific platform for research on enterprise information systems in general and specifically on core topics like business process management (BPM), business intelligence (BI) and enterprise resource planning (ERP) systems. Besides the scientific community the event also addresses businesses developing, implementing and using enterprise information systems.
The 7 full papers and 5 short papers accepted for ERP were selected from 23 submissions. The papers consider topics in education in enterprise systems; business process management; enterprise systems and solution providers; and IT-trends.
The 10 papers included in this book were presented at EEWC after being carefully reviewed and selected out of 29 submissions. The topics of the presented papers allowed for active participation in interesting discussions and exchange of ideas and stimulated future cooperation among the participants. This made EEWC a real "working conference" contributing to the further development of enterprise engineering as a mature discipline. Topics covered include: enterprise engineering and DEMO; business process management, simulation, and analysis; and complexity, transformation, and modeling.
Chapter 1 focuses on the theoretical foundations, introducing readers to the topics of business processes and business process modeling, as well as the most important concept underlying the modeling of business processes. In turn, Chapter 2 addresses the quality of models in general and business process models in particular. Chapter 3 contains a specialization of SEQUAL for quality of business process models. In Chapter 4, examples of the practical uses of business process models are provided, together with the results of detailed case studies on how to achieve and maintain quality in business process models. Chapter 5 presents a process modeling value framework that demonstrates how to achieve more long-term and higher return on investment with regard to (business) process and enterprise models. Lastly, Chapter 6 reviews the main points of the book and discusses the potential for business process modeling in the future through its combination with other types of modeling.
The book has two intended audiences. It is primarily intended for computer science, software engineering and information system students at the postgraduate level who want to know more about business process modeling and the quality of models in preparation for professional practice. The second audience consists of professionals with extensive experience in and responsibilities related to the development and evolution of process-oriented information systems and information systems methodologies in general, who need to formalize and structure their practical experience or update their knowledge as a way to improve their professional activity. The book also includes a number of real-world case studies that make it easier to grasp the main theoretical concepts, helping readers apply the approaches described.
Such a theory and a matching methodology, which has passed the test of practical experience, constitute the contents of this book. The enterprise ontology, as developed by Dietz, is the starting point for profoundly understanding the organization of an enterprise and subsequently for analyzing, (re)designing, and (re)engineering it. The approach covers numerous issues in an integrated way: business processes, in- and outsourcing, information systems, management control, staffing etc.
Researchers and students in enterprise engineering or related fields will discover in this book a revolutionary new way of thinking about business and organization. In addition, it provides managers, business analysts, and enterprise information system designers for the first time with a solid and integrated insight into their daily work.
Mainly intended as a comprehensive textbook on the implementation and composition of Web services, it also offers a useful reference guide for academics and practitioners. Lecturers will find this book useful for a variety of courses, from undergraduate courses on the foundational technology of Web services through graduate courses on complex Web service composition. Students and researchers entering the field will benefit from the combination of a broad technical overview with practical self-guided exercises. Lastly, professionals will gain a well-informed grasp of how to synthesize the concepts of conventional and “newer” breeds of Web services, which they can use to revise foundational concepts or for practical implementation tasks.
The six revised full papers were carefully selected from 18 submissions. Following the event, authors were given the opportunity to improve their papers with the insights they gained from the symposium. The selected papers cover theoretical issues related to process representation, discovery and analysis or provide practical and operational experiences in process discovery and analysis.
In this book, Christos Voudouris and his group together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are, based on the BT experience and on associated research and development in collaborating universities and partner companies. The focus is on real-world challenges and how technologies can be used to overcome practical problems in a "don’t just survive, thrive!" approach.
The unique combination of technologies, experiences and systems, looked at from the different perspectives of service providers and users and combined with advice on successful benefit realisation and agile delivery of solutions, makes this an indispensable read for managers and system architects in the service industry.
The BPM Forum hosts innovative research which has a high potential of stimulating discussions. The papers selected for the forum are expected to showcase fresh ideas from exciting and emerging topics in BPM, even if they are not yet as mature as the regular papers at the conference.
The volume contains 11 full papers carefully reviewed and selected from 97 submissions. Each paper was reviewed by a team comprising of a senior PC and four regular PC members who engage in a discussion phase after the initial reviews were prepared. The authors eventually receive four review reports, and a meta-review that summarizes the reviews and the discussion.
The selected papers cover topics related to process models and metrics, mining and compliance, and to other innovative ideas such as gamification, smart devices and digital innovation as far as they pertain to BPM.
Regatta Dynamics, our methodology for the structured implementation of Microsoft DynamicsTM, is based on our firm belief that when you implement Microsoft DynamicsTM there must be a balance between the Business and IT. The consistency and cohesion between the different underlying work streams are hereby of overriding importance for the ultimate result.
In this book, we answer the questions mentioned above and describe pragmatically the full implementation process from A to Z. Emphasis is placed on the organizational component of the implementation process and the cohesion with functional and technical processes. In our opinion, by involving the organization properly during the change process, your company can benefit much more and much faster from Microsoft DynamicsTM. Next to being a blueprint for the implementation complexity, this book can also be used as a guideline for daily practice.
This book is therefore interesting for project - and line managers, key-users, IT-managers and implementation consultants.
The authors are both working in the field of implementation. While writing this book they have drawn from their many years of experience in this field within Sogeti Netherlands. Wherever possible the authors have tried to change every challenge from unmanageable to comprehensive and, based on clearly separated sequences, the pluriform reality of implementation has been reduced to acceptable proportions that can be planned and managed. Main goal to achieve is to continuously create a tangible and remarkably better result for organizations who are considering implementing Microsoft DynamicsTM.
After a general introduction to the business intelligence (BI) process and its constituent tasks in chapter 1, chapter 2 discusses different approaches to modeling in BI applications. Chapter 3 is an overview and provides details of data provisioning, including a section on big data. Chapter 4 tackles data description, visualization, and reporting. Chapter 5 introduces data mining techniques for cross-sectional data. Different techniques for the analysis of temporal data are then detailed in Chapter 6. Subsequently, chapter 7 explains techniques for the analysis of process data, followed by the introduction of analysis techniques for multiple BI perspectives in chapter 8. The book closes with a summary and discussion in chapter 9. Throughout the book, (mostly open source) tools are recommended, described and applied; a more detailed survey on tools can be found in the appendix, and a detailed code for the solutions together with instructions on how to install the software used can be found on the accompanying website. Also, all concepts presented are illustrated and selected examples and exercises are provided.The book is suitable for graduate students in computer science, and the dedicated website with examples and solutions makes the book ideal as a textbook for a first course in business intelligence in computer science or business information systems. Additionally, practitioners and industrial developers who are interested in the concepts behind business intelligence will benefit from the clear explanations and many examples.
The objective of this symposium is to promote and develop high-quality research on all issues related to systems analysis and design (SAND). It provides a forum for SAND researchers and practitioners in Europe and beyond to interact, collaborate, and develop their field. The 11 papers presented in this volume were carefully reviewed and selected from 28 submissions. They are organized in topical sections on information systems development; business process modeling; and information systems education.
The book describes the methodology and implementation of a powerful tool for enterprise management. Practical examples show how SAP Strategic Enterprise Management/Business Analytics (SAP SEM/BA) can help to improve cross functional planning, reporting and analyzing. SAP SEM/BA is a leading edge IT-solution for top management and related departments in large enterprises and groups. It demonstrates the state of the art of modern management information and decision support systems.
IDS Scheer has successfully applied its ARIS business process management approach at thousands of organizations worldwide such as Intel, Siemens, or the US Navy. This book presents international case studies in various manufacturing and service industries as well as the public sector. It shows how to achieve business process excellence in practice.