About this ebook
A renowned business and communication expert demonstrates 8 key ways to create enduring connections with friends, customers, co-workers . . . and even kids!
Whether you work in marketing and sales or in customer service . . . are a CEO or a stay-at-home mom, the ability to effectively connect with the needs of others dramatically affects your productivity, effectiveness, and motivation. This is your one-stop guidebook for all the information you need to communicate effectively and build lasting personal and professional relationships today, next week, and next year.
Relationships are critical to success and happiness. This book, written by one of only 525 Certified Speaking Professionals in the world, will give you skills you need to turn your encounters with contacts, acquaintances, and even family members, into enduring connections.
"A useful reminder of what we all need to make our lives and our businesses work better: communication, openness and sincerity. It's so easy to lose touch with these concepts in a busy, stressful day, but Sanow and Strauss make a compelling argument that it's worth it to make the effort.” —The Washington Post
Whether you work in marketing and sales or in customer service . . . are a CEO or a stay-at-home mom, the ability to effectively connect with the needs of others dramatically affects your productivity, effectiveness, and motivation. This is your one-stop guidebook for all the information you need to communicate effectively and build lasting personal and professional relationships today, next week, and next year.
Relationships are critical to success and happiness. This book, written by one of only 525 Certified Speaking Professionals in the world, will give you skills you need to turn your encounters with contacts, acquaintances, and even family members, into enduring connections.
"A useful reminder of what we all need to make our lives and our businesses work better: communication, openness and sincerity. It's so easy to lose touch with these concepts in a busy, stressful day, but Sanow and Strauss make a compelling argument that it's worth it to make the effort.” —The Washington Post
About the author
Arnold Sanow, MBA, CSP (Certified Speaking Professional ? less than 525 in the world) is a business, communications and people skills expert who speaks. He works with his clients to assist them in building a positive, productive and profitable organization. Arnold accomplishes this through keynotes, seminars, training, facilitations and consulting focusing on; communication, interpersonal skills, persuasion, getting along, customer service, presentation skills, team building and other business and personal development topics. He has delivered over 2,500 interactive, entertaining and content driven paid presentations to more than 500 different companies, governmental agencies and organizations throughout the world. He averages 4.8 to 5.0 out of 5.0 on evaluations and is asked back by more than 90% of his clients. He is the author/co-author of 5 books to include, "Marketing Boot Camp," ?Get Along with Anyone, Anywhere, Anytime?, the ?Charisma Card Deck? and tapes such as ?Keeping Customers For Life ? 37 Proven Solutions? He is a frequent guest in the media to include the CBS evening news, ABC world morning News, Wall St. Journal, USA Today, Time Magazine, etc. He has been the President of the Business Source, Inc., a business development and training firm since 1985 and was an adjunct professor at Georgetown University. His most requested presentations include: ?Get Along with Anyone, Anytime, Anywhere ? Build Rapport, Relationships and Connect with Customers and Co-workers ?Keeping Customers for Life ? Building a ?WOW? Customer Experience ?Communicate Like a Pro ? Boost Your Communication IQ! ?Winning Presentation Skills ? Put Power, Punch and Pizzazz into Your Presentations ?Marketing Boot Camp ? Boost Your Bottom Line ? NOW! ?Teams That Work ? Transform Groups into Teams You can reach Arnold at www.arnoldsanow.com or 703-255-3133 or contact him on e-mail at speaker@arnoldsanow.com. Get Arnold's newsletter, ?Bright Ideas? free. Register at Arnold's web site www.arnoldsanow.comSandra (Sandy) Strauss, President of Dynamic Options, Inc. focuses on putting passion into personal and professional performance and promoting attitudes and actions of excellence. As a communications coach, Sandy helps clients energize the winning spirit, enabling them to mix and mingle with grace and ease to create quality connections. Sandy is also the author of Building a Successful Life, a success education training manual; co-author of Dancing through Life with Guts, Grace & Gusto: Fancy Footwork for the Woman's Sole, and co-creator of Charisma Cards?50 Irresistible Ways to Energize Your Personal Magnetism, designed to activate the habits of outrageously successful connections She has promoted everything from appliances to zucchini and brings her expertise in image positioning and product promotion to her communications programs. Her work focuses on how to best position individuals and organizations for quality connections in all their circles of influence. She presents programs highlighting the attitudes and actions that bring out the best in people and their performance for corporations, associations, nonprofits, government agencies, and youth organizations. Sandy is a member of the National Speakers Association and National Capital Speakers Association and lives in metro Washington, D.C. For more information about her presentations, programs, and training materials, contact: Sandy@SandraStrauss.com or visit www.SandraStrauss.com and www.GutsGraceandGusto.com
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