Inside Apple: How America's Most Admired--and Secretive--Company Really Works

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INSIDE APPLE reveals the secret systems, tactics and leadership strategies that allowed Steve Jobs and his company to churn out hit after hit and inspire a cult-like following for its products.

If Apple is Silicon Valley's answer to Willy Wonka's Chocolate Factory, then author Adam Lashinsky provides readers with a golden ticket to step inside. In this primer on leadership and innovation, the author will introduce readers to concepts like the "DRI" (Apple's practice of assigning a Directly Responsible Individual to every task) and the Top 100 (an annual ritual in which 100 up-and-coming executives are tapped a la Skull & Bones for a secret retreat with company founder Steve Jobs).

Based on numerous interviews, the book offers exclusive new information about how Apple innovates, deals with its suppliers and is handling the transition into the Post Jobs Era. Lashinsky, a Senior Editor at Large for Fortune, knows the subject cold: In a 2008 cover story for the magazine entitled The Genius Behind Steve: Could Operations Whiz Tim Cook Run The Company Someday he predicted that Tim Cook, then an unknown, would eventually succeed Steve Jobs as CEO.

While Inside Apple is ostensibly a deep dive into one, unique company (and its ecosystem of suppliers, investors, employees and competitors), the lessons about Jobs, leadership, product design and marketing are universal. They should appeal to anyone hoping to bring some of that Apple magic to their own company, career, or creative endeavor.

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Business Plus
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Published on
Jan 25, 2012
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Business & Economics / Leadership
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In your pocket is something amazing: a quick and easy way to summon a total stranger who will take you anywhere you’d like. In your hands is something equally amazing: the untold story of Uber’s meteoric rise, and the massive ambitions of its larger-than-life founder and CEO.

Before Travis Kalanick became famous as the public face of Uber, he was a scrappy, rough-edged, loose-lipped entrepreneur. And even after taking Uber from the germ of an idea to a $69 billion global transportation behemoth, he still describes his company as a start-up. Like other Silicon Valley icons such as Steve Jobs and Elon Musk, he’s always focused on the next disruptive innovation and the next world to conquer.

Both Uber and Kalanick have acquired a reputation for being combative, relentless, and iron-fisted against competitors. They’ve inspired both admiration and loathing as they’ve flouted government regulators, thrown the taxi industry into a tailspin, and stirred controversy over possible exploitation of drivers. They’ve even reshaped the deeply ingrained consumer behavior of not accepting a ride from a stranger—against the childhood warnings from everyone’s parents.

Wild Ride is the first truly inside look at Uber’s global empire. Veteran journalist Adam Lashinsky, the bestselling author of Inside Apple, traces the origins of Kalanick’s massive ambitions in his humble roots, and he explores Uber’s murky beginnings and the wild ride of its rapid growth and expansion into different industries.

Lashinsky draws on exclusive, in-depth interviews with Kalanick and many other sources who share new details about Uber’s internal and external power struggles. He also examines its doomed venture into China and the furtive fight between Kalanick and his competitors at Google, Tesla, Lyft, and GM over self-driving cars. Lashinsky even got behind the wheel as an Uber driver himself to learn what it’s really like.

Uber has made headlines thanks to its eye-popping valuations and swift expansion around the world. But this book is the first account of how Uber really became the giant it is today, and how it plans to conquer the future.

Based on more than forty interviews with Jobs conducted over two years—as well as interviews with more than a hundred family members, friends, adversaries, competitors, and colleagues—Walter Isaacson has written a riveting story of the roller-coaster life and searingly intense personality of a creative entrepreneur whose passion for perfection and ferocious drive revolutionized six industries: personal computers, animated movies, music, phones, tablet computing, and digital publishing.

At a time when America is seeking ways to sustain its innovative edge, and when societies around the world are trying to build digital-age economies, Jobs stands as the ultimate icon of inventiveness and applied imagination. He knew that the best way to create value in the twenty-first century was to connect creativity with technology. He built a company where leaps of the imagination were combined with remarkable feats of engineering.

Although Jobs cooperated with this book, he asked for no control over what was written nor even the right to read it before it was published. He put nothing off-limits. He encouraged the people he knew to speak honestly. And Jobs speaks candidly, sometimes brutally so, about the people he worked with and competed against. His friends, foes, and colleagues provide an unvarnished view of the passions, perfectionism, obsessions, artistry, devilry, and compulsion for control that shaped his approach to business and the innovative products that resulted.

Driven by demons, Jobs could drive those around him to fury and despair. But his personality and products were interrelated, just as Apple’s hardware and software tended to be, as if part of an integrated system. His tale is instructive and cautionary, filled with lessons about innovation, character, leadership, and values.
To Steve Jobs, Simplicity was a religion. It was also a weapon.

Simplicity isn’t just a design principle at Apple—it’s a value that permeates every level of the organization. The obsession with Simplicity is what separates Apple from other technology companies. It’s what helped Apple recover from near death in 1997 to become the most valuable company on Earth in 2011.

Thanks to Steve Jobs’s uncompromising ways, you can see Simplicity in everything Apple does: the way it’s structured, the way it innovates, and the way it speaks to its customers.

It’s by crushing the forces of Complexity that the company remains on its stellar trajectory.

As ad agency creative director, Ken Segall played a key role in Apple’s resurrection, helping to create such critical marketing campaigns as Think different. By naming the iMac, he also laid the foundation for naming waves of i-products to come.

Segall has a unique perspective, given his years of experience creating campaigns for other iconic tech companies, including IBM, Intel, and Dell. It was the stark contrast of Apple’s ways that made Segall appreciate the power of Simplicity—and inspired him to help others benefit from it.

In Insanely Simple, you’ll be a fly on the wall inside a conference room with Steve Jobs, and on the receiving end of his midnight phone calls. You’ll understand how his obsession with Simplicity helped Apple perform better and faster, sometimes saving millions in the process. You’ll also learn, for example, how to:

• Think Minimal: Distilling choices to a minimum brings clarity to a company and its customers—as Jobs proved when he replaced over twenty product models with a lineup of four.
• Think Small: Swearing allegiance to the concept of “small groups of smart people” raises both morale and productivity.
• Think Motion: Keeping project teams in constant motion focuses creative thinking on well-defined goals and minimizes distractions.
• Think Iconic: Using a simple, powerful image to symbolize the benefit of a product or idea creates a deeper impression in the minds of customers.
• Think War: Giving yourself an unfair advantage—using every weapon at your disposal—is the best way to ensure that your ideas survive unscathed.

Segall brings Apple’s quest for Simplicity to life using fascinating (and previously untold) stories from behind the scenes. Through his insight and wit, you’ll discover how companies that leverage this power can stand out from competitors—and individuals who master it can become critical assets to their organizations.
From a co-founder of Pixar Animation Studios, the Academy Award–winning studio behind Coco, Inside Out, and Toy Story, this guide to turning a dream into success makes a perfect graduation gift.
NEW YORK TIMES BESTSELLER | NAMED ONE OF THE BEST BOOKS OF THE YEAR BY The Huffington Post • Financial Times • Success • Inc. • Library Journal

Creativity, Inc. is a manual for anyone who strives for originality and the first-ever, all-access trip into the nerve center of Pixar Animation—into the meetings, postmortems, and “Braintrust” sessions where some of the most successful films in history are made. It is, at heart, a book about creativity—but it is also, as Pixar co-founder and president Ed Catmull writes, “an expression of the ideas that I believe make the best in us possible.”

For nearly twenty years, Pixar has dominated the world of animation, producing such beloved films as the Toy Story trilogy, Monsters, Inc., Finding Nemo, The Incredibles, Up, WALL-E, and Inside Out, which have gone on to set box-office records and garner thirty Academy Awards. The joyousness of the storytelling, the inventive plots, the emotional authenticity: In some ways, Pixar movies are an object lesson in what creativity really is. Here, in this book, Catmull reveals the ideals and techniques that have made Pixar so widely admired—and so profitable.

As a young man, Ed Catmull had a dream: to make the first computer-animated movie. He nurtured that dream as a Ph.D. student at the University of Utah, where many computer science pioneers got their start, and then forged a partnership with George Lucas that led, indirectly, to his co-founding Pixar in 1986. Nine years later, Toy Story was released, changing animation forever. The essential ingredient in that movie’s success—and in the thirteen movies that followed—was the unique environment that Catmull and his colleagues built at Pixar, based on leadership and management philosophies that protect the creative process and defy convention, such as:

• Give a good idea to a mediocre team, and they will screw it up. But give a mediocre idea to a great team, and they will either fix it or come up with something better.
• If you don’t strive to uncover what is unseen and understand its nature, you will be ill prepared to lead.
• It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe for others to take them.
• The cost of preventing errors is often far greater than the cost of fixing them.
• A company’s communication structure should not mirror its organizational structure. Everybody should be able to talk to anybody.

Praise for Creativity, Inc.
“Over more than thirty years, Ed Catmull has developed methods to root out and destroy the barriers to creativity, to marry creativity to the pursuit of excellence, and, most impressive, to sustain a culture of disciplined creativity during setbacks and success.”—Jim Collins, co-author of Built to Last and author of Good to Great
“Too often, we seek to keep the status quo working. This is a book about breaking it.”—Seth Godin
Apple ist seit dem 20. August 2012 das wertvollste Unternehmen der Welt.
"Inside Apple" enthï¿1⁄2llt das geheime System, die Taktiken und die Fï¿1⁄2hrungsstrategien, die Steve Jobs und seinem Unternehmen erlaubten, ein Erfolgsprodukt nach dem anderen zu produzieren und eine kultï¿1⁄2hnliche Anhï¿1⁄2ngerschaft fï¿1⁄2r seine Produkte zu erwecken.
In diesem Referenzwerk zur Unternehmensfï¿1⁄2hrung stellt Adam Lashinsky dem Leser Konzepte wie das des "DRI" (Apples Praxis, jeder Aufgabe einen "Directly Responsible Individual", also einen direkt und unmittelbar Verantwortlichen zuzuweisen) und das der Top 100 (ein jï¿1⁄2hrlich wiederkehrendes Ritual, bei dem 100 aufstrebende Fï¿1⁄2hrungskrï¿1⁄2fte fï¿1⁄2r ein geheimes, vollstï¿1⁄2ndig abgeschirmtes Treffen mit Unternehmensgrï¿1⁄2nder Steve Jobs ausgewï¿1⁄2hlt und auf Herz und Nieren ï¿1⁄2berprï¿1⁄2ft werden) vor.
Basierend auf zahllosen Interviews bietet das Buch exklusiv neue Informationen darï¿1⁄2ber, wie Apple Innovationen schafft, mit Lieferanten umgeht und den ï¿1⁄2bergang in die Post-Jobs-ï¿1⁄2ra handhabt.
Adam Lashinsky kennt Apple durch und durch: Bereits 2008 sagte er in einer Titelstory ("The Genius Behind Steve: Could Operations Whiz Tim Cook Run The Company Someday?") fï¿1⁄2r das Magazin Fortune voraus, dass der damals noch unbekannte Tim Cook eventuell Steve Jobs als CEO nachfolgen wï¿1⁄2rde.
Obwohl "Inside Apple" vordergrï¿1⁄2ndig ein tiefer Einblick in ein einzigartiges Unternehmen (und in sein ï¿1⁄2kosystem aus Lieferanten, Investoren, Angestellten und Wettbewerbern) ist, sind die Lehren ï¿1⁄2ber Steve Jobs, Unternehmensfï¿1⁄2hrung, Produktdesign und Marketing allgemeingï¿1⁄2ltig. Sie sollten von jedem gelesen werden, der einen Teil der Apple-Magie in sein Unternehmen, seine Karriere oder sein kreatives Bestreben bringen mï¿1⁄2chte.
Apple från insidan avslöjar de hemliga system, riktlinjer och ledarskapsstrategier som gjorde det möjligt för Steve Jobs och hans företag att åstadkomma succé efter succé och skapa sig en sådan enorm, kultliknande skara fans världen över.
Om Apple är Silicon Valleys svar på Willy Wonkas chokladfabrik, så erbjuder Adam Lashinsky en guldglänsande inträdesbiljett till företaget. I denna ABC-bok i ledarskap och innovation inviger författaren oss i koncept som »DRI« (Apples policy att dela ut varje uppgift till en »Directly Responsible Individual«) och »Topp 100« (en årlig ritual där 100 chefer på uppgång valdes ut på ett ordensliknande sätt till en hemlig retreat med Steve Jobs).

Boken bygger på ett stort antal intervjuer och presenterar en unik inblick i ett företag med en djupt förankrad vision om enkelhet och fokus, men samtidigt med ett stenhårt arbetsklimat. Vi får veta hur Apple nyskapar, arbetar med sina underleverantörer och hanterar övergången till post-Jobs-eran. Till skenet är det en djupdykning i ett enda unikt företag, men lärdomarna om Steve Jobs, om ledarskap, produktutveckling och marknadsföring är universella.

Detta gör Apple från insidan till en oumbärlig bok för alla som skulle vilja få in lite av den där speciella Apple-magin i sitt företag, sin karriär eller sitt kreativa projekt.

ADAM LASHINSKY är en av chefredaktörerna på affärstidningen Fortune och kan ämnet Apple utan och innan. I en förstasidesartikel för tidningen, »Geniet bakom Steve«, förutspådde han att Tim Cook, då helt okänd, så småningom skulle efterträda Steve Jobs som VD. Adam Lashinsky bor i San Fransisco tillsammans med sin fru och dotter.

»Om du är ett riktigt Apple-fan rekommenderar jag att du väljer ut en helg åt att läsa den här boken, för så fort du börjar kommer du inte att kunna lägga den ifrån dig.« BUSINESS INSIDER

»Fängslande, underhållande... innehåller inte en enda tråkig mening.« WIRED 

»Adam Lashinskys bok handlar om Apples maniska tonvikt på sekretess, dess ledarskapsstrategier och de övriga delarna av den planritning som gör företaget så framgångsrikt.« NEW YORK TIMES 

»Adam Lashinsky, en av USA:s bästa och ihärdigaste teknikjournalister, har skapat en fängslande inblick i ett Apple på väg in i post-Jobs-eran. Den är full av färgstarkt rapporterande och smarta analyser som ger lärdomar inte bara om Apple utan om kreativt ledarskap i största allmänhet.« WALTER ISAACSON, författare till Steve Jobs - en biografi

»Adam Lashinsky håller läsaren engagerad med fluga-på-väggen-detaljer som ger berättelsen en nästan filmisk kvalitet.« TIME OUT
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