Whether you’re a UX professional looking to master mobility or a designer looking to incorporate the best UX practices into your website, after reading this book, you’ll be better equipped to maneuver this emerging specialty.
Adrian Mendoza’s career is highlighted by over twelve years of design and user experience in the handheld, pharmaceutical, financial, and educational sectors. His first studio, Synthesis3, worked with several Palm OS software companies in creating a brand for web and retail prominence. In the financial and education sector, customers included Sovereign Bank, Houghton Mifflin, MIT and Harvard. Adrian consulted as a UX Expert and in Information Architect lead roles for Fidelity’s E-business design group, Thomson Financial, Razorfish, Sapient, and T. Rowe Price. Adrian earned his BA from the University of Southern California and his Masters from the Harvard Graduate School of Design.
Currently he is a partner at Mendoza Design, a Boston-based UX and design consultancy; and is a co-founder of Marlin Mobile a user experience, optimization, and performance company. Additionally, he is a senior lecturer at Mass Art in Boston, MA
Telecom 101 covers the core knowledge set required in the telecommunications business today: the technologies, the players, the products and services, jargon and buzzwords, and most importantly, the underlying ideas... and how it all fits together.
The course materials for Teracom’s famous Course 101 Telecom, Datacom and Networking for Non-Engineers, augmented with additional topics and bound in this one volume bring you consistency, completeness and unbeatable value.
Our approach can be summed up with a simple philosophy: Start at the beginning. Progress in a logical order. Build one concept on top of another. Finish at the end. Avoid jargon. Speak in plain English.
Bust the buzzwords, demystify jargon, and cut through doubletalk!
Fill gaps and build a solid base of structured knowledge.
Understand how everything fits together.
... knowledge and understanding that lasts a lifetime.
Ideal for anyone needing a book covering all major topics in telecom, data communications, IP and networking… in plain English.
A wealth of clear, concise, organized knowledge, impossible to find in one place anywhere else!
Join thousands of satisfied customers. Get your copy today!
7" x 9" softcover textbook • 488 pages
4th edition • Published March 2016
print ISBN 9781894887038
eBook ISBN 9781894887786
Print quantities are limited. Order today to avoid disappointment.
Your Go-To Telecommunications Resource
Covering all major topics, we begin with the Public Switched Telephone Network (PSTN), then
• progress in a logical order, building one concept on top of another,
• from voice and data fundamentals to digital, packets, IP and Ethernet, VoIP,
• fiber and wireless, DSL and cable, routers and networks, MPLS, ISPs and CDNs,
• and finish with the Brave New World of IP Telecom, where voice, data and video are the same thing.
• An invaluable day-to-day reference handbook
• Learn and retain more reading a hard copy, professionally printed and bound
• Up-to-date: published 2016
• Allows you to study and review topics before attending a course
• An economical and convenient way to self-study
... these are the materials to an instructor-led course that costs $1395 to attend.
• The Certification Study Guide for the prestigious Telecommunications Certification Organization (TCO) Certified Telecommunications Analyst (CTA) telecommunications certification.
Written by our top instructor, Eric Coll, M.Eng., Telecom 101 contain 35 years of knowledge and learning distilled and organized into an invaluable study guide and practical day-to-day reference for non-engineers.
Looking through the chapter list and detailed outline below, you'll see that many chapters of Telecom 101 are like self-contained reference books on specific topics, like the PSTN, IP, LANs, MPLS and cellular.
You can get all of these topics bound in one volume for one low price.
Compare this to hunting down and paying for multiple books by different authors that may or may not cover what you need to know- and you'll agree this is a very attractive deal.
Career- and productivity-enhancing training... an investment that will be repaid many times over.
Telecom 101 is composed of three parts: Fundamentals of Telecommunications, Telecommunications Technologies, and the IP Telecommunications Network.
PART I FUNDAMENTALS OF TELECOMMUNICATIONS
2 FUNDAMENTALS OF TELEPHONY
4 THE TELECOMMUNICATIONS INDUSTRY
We begin with the fundamentals of telephony and the telephone network – the basis for understanding everything else.
First is the Public Switched Telephone Network (PSTN): loops and trunks, circuit-switching, analog, the voiceband and Plain Ordinary Telephone Service (POTS). Plus, new for the fourth edition: Voice over IP (VoIP) is now part of the fundamentals.
Next is switching, starting with traditional telephone switches: Centrex, PBX and PBX trunks, and how that relates to the newer ideas of softswitches, Hosted PBX and SIP trunking.
This part is completed with a chapter on the telecommunications business: Local Exchange Carriers and Inter-Exchange Carriers, ILECs and CLECs, the main players and how carriers interconnect.
PART II TELECOMMUNICATIONS TECHNOLOGIES
6 TRANSMISSION SYSTEMS
7 THE NETWORK CLOUD AND SERVICE PROVISIONING
8 FIBER OPTICS
9 DSL AND CABLE MODEMS: LAST MILE ON COPPER
The second part is devoted to telecommunications technologies: the actual methods used to implement circuits and services.
We begin with digital: what digital is, how voice and video are digitized, and how digitized information is actually transmitted.
The next chapter is transmission systems: the high-capacity systems developed to carry many users’ traffic. This starts with the installed base of channelized systems, the hierarchy of DS0, DS1 and DS3 rates and an overview of T1, T3, SONET and ISDN.
Then our attention turns to the new generation packetized systems, introducing the concepts of overbooking and bandwidth on demand instead of channels, how this is implemented with frames and packets, coexistence and transition from channels to packets.
Then we understand the “Network Cloud”, how services are actually implemented, the three basic types of services and the equipment used for each.
Completing this part are chapters on the technologies used to implement the network:
Fiber Optics, including fundamentals of fiber, wave-division multiplexing, the network core, Metropolitan Area Networks, Passive Optical Networks and fiber to the premise.
Last Mile on Copper: DSL and Cable Modems, including fundamentals of modems, DSLAMs, VDSL, broadband and cable modems.
Wireless, concentrating on mobile communications: cellular and mobility concepts, the technologies TDMA, CDMA and OFDM, the generations from 1G to 4G, and the systems GSM, UMTS, 1X and LTE. This chapter is completed with WiFi and satellite.
PART III THE IP PACKET-SWITCHED TELECOM NETWORK (IP-PSTN)
11 "DATA" COMMUNICATIONS CONCEPTS
12 CODING, FRAMES AND PACKETS
13 THE OSI LAYERS AND PROTOCOL STACKS
14 ETHERNET, LANS AND VLANS
15 IP NETWORKS, ROUTERS AND ADDRESSES
16 MPLS AND CARRIER NETWORKS
17 THE INTERNET
18 WRAPPING UP
The third part of Telecom 101 is dedicated to the new-generation IP telecommunications network.
We begin by understanding how convergence was achieved by treating voice and video like data – then accordingly, cover the fundamentals of what used to be called “data communications”: DTEs, DCEs, LANs and WANs and the crucial concepts of packets and frames.
There are so many functions that need to be performed to implement phone calls, television, web browsing, email and everything else over the IP network, a structure is necessary to be able to identify and discuss separate issues separately. For this purpose, there is a chapter on the OSI Reference Model and its layers, identifying what the layers are, examples of protocols for each layer and how they work together in a protocol stack.
Then we begin moving up the layers. The next chapter is on Ethernet, LANs and VLANs (Layer 2), including MAC addresses and MAC frames, LAN cables, Optical Ethernet, LAN switches and how VLANs are used to separate traffic.
The next chapter is all about IP (Layer 3): how routers implement the network, routing tables, IP addresses, subnets, IPv4 address classes, static addresses, dynamic addresses and DHCP; public addresses, private addresses and NAT; and an overview of IP version 6.
On a real-world telecom network, a traffic management system is required. This is implemented with a technique called in general virtual circuits, and in particular with MPLS. The next chapter in the book covers the fundamentals, briefly reviews legacy technologies X.25, Frame Relay and ATM, then focuses on MPLS and how it is used to implement VPNs, Class of Service, service integration and traffic aggregation.
The last main chapter is on the Internet: its origins, what an ISP is and how an ISP connects to the rest of the Internet via transit and peering, the web, the Domain Name System, HTML and HTTP, SSL, MIME and base- 64 encoding for email, Internet telephony and Internet VPNs vs. business customer “MPLS service”.
The final chapter is a summary and wrap-up, covering technology deployment from the top down, useful reference charts listing all of the technologies, standard network designs and ending with a look at The Future.
Telecommunications technology is in constant change – and some technologies that used to be of prime importance are not so important today, and so have been moved from the main part of the book into appendices.
The very last part of the book provides a comprehensive list decoding mainstream acronyms and abbreviations used in telecom.
A ALL ABOUT T1
B LEGACY VOICE SERVICES AND JARGON
C ACRONYMS AND ABBREVIATIONS
7" x 9" softcover textbook • 488 pages
4th edition • Published March 2016
print ISBN 9781894887038
eBook ISBN 9781894887786
Get your copy today!
Few books in computing have had as profound an influence on software management as Peopleware . The unique insight of this longtime best seller is that the major issues of software development are human, not technical. They’re not easy issues; but solve them, and you’ll maximize your chances of success.
“Peopleware has long been one of my two favorite books on software engineering. Its underlying strength is its base of immense real experience, much of it quantified. Many, many varied projects have been reflected on and distilled; but what we are given is not just lifeless distillate, but vivid examples from which we share the authors’ inductions. Their premise is right: most software project problems are sociological, not technological. The insights on team jelling and work environment have changed my thinking and teaching. The third edition adds strength to strength.”
— Frederick P. Brooks, Jr., Kenan Professor of Computer Science, University of North Carolina at Chapel Hill, Author of The Mythical Man-Month and The Design of Design
“Peopleware is the one book that everyone who runs a software team needs to read and reread once a year. In the quarter century since the first edition appeared, it has become more important, not less, to think about the social and human issues in software develop¿ment. This is the only way we’re going to make more humane, productive workplaces. Buy it, read it, and keep a stock on hand in the office supply closet.”
—Joel Spolsky, Co-founder, Stack Overflow
“When a book about a field as volatile as software design and use extends to a third edition, you can be sure that the authors write of deep principle, of the fundamental causes for what we readers experience, and not of the surface that everyone recognizes. And to bring people, actual human beings, into the mix! How excellent. How rare. The authors have made this third edition, with its additions, entirely terrific.”
—Lee Devin and Rob Austin, Co-authors of The Soul of Design and Artful Making
For this third edition, the authors have added six new chapters and updated the text throughout, bringing it in line with today’s development environments and challenges. For example, the book now discusses pathologies of leadership that hadn’t previously been judged to be pathological; an evolving culture of meetings; hybrid teams made up of people from seemingly incompatible generations; and a growing awareness that some of our most common tools are more like anchors than propellers. Anyone who needs to manage a software project or software organization will find invaluable advice throughout the book.
In this completely revised introduction to Extreme Programming (XP), Kent Beck describes how to improve your software development by integrating these highly desirable concepts into your daily development process.
The first edition of Extreme Programming Explained is a classic. It won awards for its then-radical ideas for improving small-team development, such as having developers write automated tests for their own code and having the whole team plan weekly. Much has changed in five years. This completely rewritten second edition expands the scope of XP to teams of any size by suggesting a program of continuous improvement based on:Five core values consistent with excellence in software development Eleven principles for putting those values into action Thirteen primary and eleven corollary practices to help you push development past its current business and technical limitations
Whether you have a small team that is already closely aligned with your customers or a large team in a gigantic or multinational organization, you will find in these pages a wealth of ideas to challenge, inspire, and encourage you and your team members to substantially improve your software development.
You will discover how to:Involve the whole team–XP style Increase technical collaboration through pair programming and continuous integration Reduce defects through developer testing Align business and technical decisions through weekly and quarterly planning Improve teamwork by setting up an informative, shared workspace
You will also find many other concrete ideas for improvement, all based on a philosophy that emphasizes simultaneously increasing the humanity and effectiveness of software development.
Every team can improve. Every team can begin improving today. Improvement is possible–beyond what we can currently imagine. Extreme Programming Explained, Second Edition, offers ideas to fuel your improvement for years to come.
Readers learn how to use a domain model to make a complex development effort more focused and dynamic. A core of best practices and standard patterns provides a common language for the development team. A shift in emphasis–refactoring not just the code but the model underlying the code–in combination with the frequent iterations of Agile development leads to deeper insight into domains and enhanced communication between domain expert and programmer. Domain-Driven Design then builds on this foundation, and addresses modeling and design for complex systems and larger organizations.Specific topics covered include:
With this book in hand, object-oriented developers, system analysts, and designers will have the guidance they need to organize and focus their work, create rich and useful domain models, and leverage those models into quality, long-lasting software implementations.
The agile model of software development has taken the world by storm. Now, in Agile Software Development, Second Edition, one of agile’s leading pioneers updates his Jolt Productivity award-winning book to reflect all that’s been learned about agile development since its original introduction.
Alistair Cockburn begins by updating his powerful model of software development as a “cooperative game of invention and communication.” Among the new ideas he introduces: harnessing competition without damaging collaboration; learning lessons from lean manufacturing; and balancing strategies for communication. Cockburn also explains how the cooperative game is played in business and on engineering projects, not just software development
Next, he systematically illuminates the agile model, shows how it has evolved, and answers the questions developers and project managers ask most often, including
· Where does agile development fit in our organization?
· How do we blend agile ideas with other ideas?
· How do we extend agile ideas more broadly?
Cockburn takes on crucial misconceptions that cause agile projects to fail. For example, you’ll learn why encoding project management strategies into fixed processes can lead to ineffective strategy decisions and costly mistakes. You’ll also find a thoughtful discussion of the controversial relationship between agile methods and user experience design.
Cockburn turns to the practical challenges of constructing agile methodologies for your own teams. You’ll learn how to tune and continuously reinvent your methodologies, and how to manage incomplete communication. This edition contains important new contributions on these and other topics:
· Agile and CMMI
· Introducing agile from the top down
· Revisiting “custom contracts”
· Creating change with “stickers”
In addition, Cockburn updates his discussion of the Crystal methodologies, which utilize his “cooperative game” as their central metaphor.
If you’re new to agile development, this book will help you succeed the first time out. If you’ve used agile methods before, Cockburn’s techniques will make you even more effective.