Carol Smallwood has worked as a public library systems administrator and consultant, and in school, academic, and special libraries. She has authored, co-authored, edited, and co-edited several books, including Writing and Publishing: The Librarian's Handbook (2010) and Librarians as Community Partners: An Outreach Handbook (2010). Her articles have appeared in numerous journals, including American Libraries.
Melissa J. Clapp is the Coordinator of Instruction & Outreach at Humanities & Social Sciences Library West, University of Florida. Her most recent publication appears in Collaborative Librarianship.