DANIEL GOLEMAN is the author of the New York Timesbest-seller Emotional Intelligence and Working with EmotionalIntelligence.
Goleman and Cherniss cochair the Consortium for Research onEmotional Intelligence in Organizations at Rutgers.
The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come.
What is the formula for success at your job? As a spouse? Aparent? A Little League baseball coach or behind the bench of aminor hockey team?
What does it take to get ahead? To separate yourself from thecompetition? To lead a less stressful and happier existence? To befulfilled in personal and professional pursuits?
What is the most important dynamic of your makeup? Is it your A)intelligence quotient? or B) emotional quotient?
If you picked "A", you are partly correct. Your intelligencequotient can be a predictor of things such as academic achievement.But your IQ is fixed and unchangeable. The real key to personal andprofessional growth is your emotional intelligence quotient, whichyou can nurture and develop by learning more about EQ from theinternational bestseller The EQ Edge.
Authors Steven J. Stein and Howard E. Book show you how thedynamic of emotional intelligence works. By understanding EQ, youcan build more meaningful relationships, boost your confidence andoptimism, and respond to challenges with enthusiasm-all of whichare essential ingredients of success.
The EQ Edge offers fascinating-and sometimessurprising-insights into what it takes to be a top law-enforcementofficer, lawyer, school principal, student, doctor, dentist or CEO.You will learn what the top EQ factors are across many differentkinds of jobs, from business managers and customer servicerepresentatives to HR professionals and public servants.
The EQ Edge will help you determine which personnel arethe right fit for job opportunities and who among your staff arethe most promising leaders and drivers of your business. Andbecause all of us have other roles-parent, spouse, caregiver toaging parents, neighbor, friend-The EQ Edge also describeshow everyone can be more successful in these relationships.
"Finally, a practical and usable guide to what emotionalintelligence is all about. This book peels the onion on what EQreally is and teaches the reader to assess their own EQ and how toincrease it. This is the holy grail for careersuccess."—Michael Feiner, Professor, Columbia GraduateSchool of Business and author of The Feiner Points ofLeadership