The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations

Sold by John Wiley & Sons
1
Free sample

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.
Read more

About the author

CARY CHERNISS is professor of applied psychology at RutgersUniversity. Cherniss is a specialist in emotional intelligence,work stress and burnout, management training and development,planned organizational change, and career development.

DANIEL GOLEMAN is the author of the New York Timesbest-seller Emotional Intelligence and Working with EmotionalIntelligence.
Goleman and Cherniss cochair the Consortium for Research onEmotional Intelligence in Organizations at Rutgers.

Read more
4.0
1 total
Loading...

Additional Information

Publisher
John Wiley & Sons
Read more
Published on
Apr 14, 2003
Read more
Pages
384
Read more
ISBN
9780787961053
Read more
Read more
Best For
Read more
Language
English
Read more
Genres
Business & Economics / Management
Business & Economics / Organizational Behavior
Read more
Content Protection
This content is DRM protected.
Read more

Reading information

Smartphones and Tablets

Install the Google Play Books app for Android and iPad/iPhone. It syncs automatically with your account and allows you to read online or offline wherever you are.

Laptops and Computers

You can read books purchased on Google Play using your computer's web browser.

eReaders and other devices

To read on e-ink devices like the Sony eReader or Barnes & Noble Nook, you'll need to download a file and transfer it to your device. Please follow the detailed Help center instructions to transfer the files to supported eReaders.
A leader's singular job is to get results. But even with all the leadership training programs and "expert" advice available, effective leadership still eludes many people and organizations. One reason, says Daniel Goleman, is that such experts offer advice based on inference, experience, and instinct, not on quantitative data. Now, drawing on research of more than 3,000 executives, Goleman explores which precise leadership behaviors yield positive results. He outlines six distinct leadership styles, each one springing from different components of emotional intelligence. Each style has a distinct effect on the working atmosphere of a company, division, or team, and, in turn, on its financial performance. Coercive leaders demand immediate compliance. Authoritative leaders mobilize people toward a vision. Affiliative leaders create emotional bonds and harmony. Democratic leaders build consensus through participation. Pacesetting leaders expect excellence and self-direction. And coaching leaders develop people for the future. The research indicates that leaders who get the best results don't rely on just one leadership style; they use most of the styles in any given week. Goleman details the types of business situations each style is best suited for, and he explains how leaders who lack one or more of these styles can expand their repertories. He maintains that with practice leaders can switch among leadership styles to produce powerful results, thus turning the art of leadership into a science.

The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come.

NEW YORK TIMES BESTSELLER • This instant classic explores how we can change our lives by changing our habits.
 
“With the days of pulling all-nighters and eating pizza at 2 a.m. (hopefully) behind your new grad, there’s no time like the present to get into a good routine.”—Real Simple
 
NAMED ONE OF THE BEST BOOKS OF THE YEAR BY
The Wall Street Journal • Financial Times
 
In The Power of Habit, award-winning business reporter Charles Duhigg takes us to the thrilling edge of scientific discoveries that explain why habits exist and how they can be changed. Distilling vast amounts of information into engrossing narratives that take us from the boardrooms of Procter & Gamble to the sidelines of the NFL to the front lines of the civil rights movement, Duhigg presents a whole new understanding of human nature and its potential. At its core, The Power of Habit contains an exhilarating argument: The key to exercising regularly, losing weight, being more productive, and achieving success is understanding how habits work. As Duhigg shows, by harnessing this new science, we can transform our businesses, our communities, and our lives.

With a new Afterword by the author
 
“Sharp, provocative, and useful.”—Jim Collins
 
“Few [books] become essential manuals for business and living. The Power of Habit is an exception. Charles Duhigg not only explains how habits are formed but how to kick bad ones and hang on to the good.”—Financial Times
 
“A flat-out great read.”—David Allen, bestselling author of Getting Things Done: The Art of Stress-Free Productivity
 
“You’ll never look at yourself, your organization, or your world quite the same way.”—Daniel H. Pink, bestselling author of Drive and A Whole New Mind
 
“Entertaining . . . enjoyable . . . fascinating . . . a serious look at the science of habit formation and change.”—The New York Times Book Review
REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL ANDCAREER SUCCESS

What is the formula for success at your job? As a spouse? Aparent? A Little League baseball coach or behind the bench of aminor hockey team?

What does it take to get ahead? To separate yourself from thecompetition? To lead a less stressful and happier existence? To befulfilled in personal and professional pursuits?

What is the most important dynamic of your makeup? Is it your A)intelligence quotient? or B) emotional quotient?

If you picked "A", you are partly correct. Your intelligencequotient can be a predictor of things such as academic achievement.But your IQ is fixed and unchangeable. The real key to personal andprofessional growth is your emotional intelligence quotient, whichyou can nurture and develop by learning more about EQ from theinternational bestseller The EQ Edge.

Authors Steven J. Stein and Howard E. Book show you how thedynamic of emotional intelligence works. By understanding EQ, youcan build more meaningful relationships, boost your confidence andoptimism, and respond to challenges with enthusiasm-all of whichare essential ingredients of success.

The EQ Edge offers fascinating-and sometimessurprising-insights into what it takes to be a top law-enforcementofficer, lawyer, school principal, student, doctor, dentist or CEO.You will learn what the top EQ factors are across many differentkinds of jobs, from business managers and customer servicerepresentatives to HR professionals and public servants.

The EQ Edge will help you determine which personnel arethe right fit for job opportunities and who among your staff arethe most promising leaders and drivers of your business. Andbecause all of us have other roles-parent, spouse, caregiver toaging parents, neighbor, friend-The EQ Edge also describeshow everyone can be more successful in these relationships.

"Finally, a practical and usable guide to what emotionalintelligence is all about. This book peels the onion on what EQreally is and teaches the reader to assess their own EQ and how toincrease it. This is the holy grail for careersuccess."—Michael Feiner, Professor, Columbia GraduateSchool of Business and author of The Feiner Points ofLeadership

Tiny Changes, Remarkable Results

No matter your goals, Atomic Habits offers a proven framework for improving--every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results.

If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change. You do not rise to the level of your goals. You fall to the level of your systems. Here, you'll get a proven system that can take you to new heights.

Clear is known for his ability to distill complex topics into simple behaviors that can be easily applied to daily life and work. Here, he draws on the most proven ideas from biology, psychology, and neuroscience to create an easy-to-understand guide for making good habits inevitable and bad habits impossible. Along the way, readers will be inspired and entertained with true stories from Olympic gold medalists, award-winning artists, business leaders, life-saving physicians, and star comedians who have used the science of small habits to master their craft and vault to the top of their field.

Learn how to:
* make time for new habits (even when life gets crazy);
* overcome a lack of motivation and willpower;
* design your environment to make success easier;
* get back on track when you fall off course;
...and much more.

Atomic Habits will reshape the way you think about progress and success, and give you the tools and strategies you need to transform your habits--whether you are a team looking to win a championship, an organization hoping to redefine an industry, or simply an individual who wishes to quit smoking, lose weight, reduce stress, or achieve any other goal.
©2018 GoogleSite Terms of ServicePrivacyDevelopersArtistsAbout Google|Location: United StatesLanguage: English (United States)
By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments Terms of Service and Privacy Notice.