Casey Hawley, M.A. (Atlanta, GA), is an active speaker and coach in leadership development programs for young professionals. For more than a decade of her twenty-five-year career, she has spoken to groups of high-level hires. Fortune 500 companies who recruit the top business graduates often offer seminars and coaching to these young leaders and managers. That audience has become a niche for Ms. Hawley and she has taught them as well as listened to their stories of success and failures. She has written Effective Letters for Every Occasion, 100+ Strategies for Office Politics, 100+ Winning Answers to the Toughest Interview Questions, and 200 Ways to Turn Any Employee into a Star Performer.
Succeeding in today's global economy requires organizations to acquire, develop, and retain professionals who can operate effectively around the world, irrespective of country or culture. More than ever before, organizations need a pipeline of professionals who possess cultural agility, the ability to quickly, comfortably, and successfully work in cross-cultural and international environments. As the competition for culturally agile talent grows, meeting this critical human resource challenge requires highly effective, cutting-edge talent management practices. With step-by-step guidance and evidence of effectiveness, this book offers those critical practices—many which can be implemented today.Includes how-to details for implementing talent management practices to build a pipeline of cultural agile professionals in any organization Features illustrative examples from a wide range of organizations, including the Peace Corps, the US Military, and many Fortune 500 companies Allows access to the Cultural Agility Self-Assessment (CASA), an interactive online assessment
This book is a must-have resource for human resource professionals and all business leaders who know that the key to their organizations' success in today's complex global economy is their culturally agile human talent.
The Trainer's Handbook is a comprehensive manual for designing, developing, and delivering effective and engaging training. Based on the feedback of workshop participants, readers, and instructors, this new third edition has been expanded to provide guidance toward new technologies, leadership training, distance learning, blended learning, and other increasingly common issues, with new case studies for each chapter. A systematic approach to training breaks the book into five parts that separately target analysis, design, development, delivery, and evaluation, giving you a comprehensive reference designed for quick look-up and easy navigation. New inventories, worksheets, job aids, checklists, activities, samples, and templates help you bring new ideas into the classroom, and updated instructor guide help you seamlessly integrate new and established methods and techniques.
Training is increasingly expanding beyond the traditional instructor-led classroom; courses may now be delivered online or offsite, may be asynchronous and self-led, and may be delivered to individuals, small groups, or entire organizations. This book gives you a one-stop reference and toolkit to help you provide more effective training, regardless of class size, structure, subject, or objective.Explore new training styles adapted to different learning styles Design specialized instructional plans for groups, distance learning, and active training Blend creativity, logic and design principles to create more effective visuals Develop strategies for training leaders, training across cultures, and more
Effective training means delivering useful information in a way that's accessible, approachable, understandable, and memorable. The Trainer's Handbook gives you the knowledge and framework you need to provide a high-value experience in any training scenario.
- How-to advice on the foundations of effective communication, including listening, empathy, clarity, conversation skills, and diplomacy.
- Examples of interactions in various work and life situations, including those that went well and those that didn't-with advice to improving outcomes.
- Tips on understanding and maximizing nonverbal communication, such as facial expressions, voice tone, posture, and gestures.
- How to courageously and assertively handle conflict and have difficult conversations, such as bad news, disagreements, apologies, and resignations.
- Tips on profiling the audience, and public speaking to large or small groups.
- Steps for being more influential and persuasive, collaborating effectively with partners, and knowing when to stay silent.
- Dealing with differences, coping with difficult people, and identifying one's own unique gifts and style.
In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues.
Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.