and fully prepare for the CompTIA A+ 220-801 and 220-802 exams
This unique tutorial and study guide teaches the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking with thorough instruction built on the CompTIA A+ 220-801 and 220-802 exam objectives. Learn all the skills you need to become a certified professional and customer-friendly technician using today’s tools and technologies.
Every chapter opens with focused learning objectives and lists the exam objectives covered in that chapter. To meet the learning objectives, each chapter includes detailed figures, helpful Tech Tips, explanations of key terms, step-by-step instruction, and complete coverage of every topic. At the end of every chapter are comprehensive assessment tools, including a summary, review questions, labs, activities, and exam tips.
Covers Both 2012 A+ Exams:
• PC Hardware
• Operational Procedures
• Operating Systems
• Mobile Devices
Learn more quickly and thoroughly with all these study and review tools:
See Special Offer in Back of Book to save 70% on the CompTIA A+ Cert Guide, Deluxe Edition, Premium Edition eBook and Practice Test
Cheryl Schmidt is a professor of Network Engineering Technology at Florida State College at Jacksonville. Prior to joining the faculty ranks, she oversaw the LAN and PC support for the college and other organizations. She started her career as an electronics technician in the U.S. Navy. She teaches computer repair and various networking topics, including CCNA, CCNP, VoIP, QoS, and wireless technologies. She has published other works with Pearson, including IP Telephony Using CallManager Express and Routing and Switching in the Enterprise Lab Guide.
Cheryl has won awards for teaching and technology, including Outstanding Faculty of the Year, Innovative Teacher of the Year, and Cisco Networking Academy Stand Out Instructor. She has presented at U.S. and international conferences. Cheryl keeps busy maintaining her technical certifications and teaching, but also loves to travel, hike, do all types of puzzles, and read.
As you work through the 51 labs in the book, you learn how to deploy a basic phone system using a CallManager Express-capable router. You install, configure, and customize Cisco® IP Phones to work in an IP Telephony environment as well as with traditional analog telephony devices.
Each chapter begins with an explanation of the converging technology used within that chapter’s labs and, where necessary, includes a refresher on routing and switching topics so that you can properly set up the labs. The collection of labs features clear objectives, equipment needs, alternative methods, and probing questions. Additionally, the book includes a command reference as one of the six supplemental appendixes.
All the material has been written and tested with students in a live classroom environment:Labs enable you to deploy a progressively more layered VoIP environment as you complete the labs in each chapter. Paper exercises help you work through and reinforce your understanding of fundamental topics such as dial plans, IP addressing, and dial peers. Case Study labs present the material in scenarios that combine the methods learned in the previous chapters so that you apply your knowledge to a specific scenario or task. Pulling together various concepts simulates the real-world environment where things are rarely assigned one step at a time.
The Lab Portfolio can be used as a supplement to any textbook used to teach CVoice or CallManager Express. It can also be used as a standalone resource for anyone wanting to learn the basics of IP Telephony.
After completing all the exercises and hands-on labs in this book, you will know how VoIP works and be well prepared to configure the technology in a small to medium-sized business.
Use this Lab Portfolio with:
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
Voice over IP Fundamentals, Second Edition
This book is part of the Networking Technology Series from Cisco Press®, the only authorized publisher for Cisco Systems®.
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book.
Introducing Routing and Switching in the Enterprise, CCNA Discovery Learning Guide is the official supplemental textbook for the Introducing Routing and Switching in the Enterprise course in the Cisco® Networking Academy® CCNA® Discovery curriculum version 4. The course, the third of four in the new curriculum, familiarizes you with the equipment applications and protocols installed in enterprise networks, with a focus on switched networks, IP Telephony requirements, and security. It also introduces advanced routing protocols such as Enhanced Interior Gateway Routing Protocol (EIGRP) and Open Shortest Path First (OSPF) Protocol. Hands-on exercises include configuration, installation, and troubleshooting.
The Learning Guide’s features help you focus on important concepts to succeed in this course:Chapter Objectives—Review core concepts by answering the focus questions listed at the beginning of each chapter. Key Terms—Refer to the lists of networking vocabulary introduced and highlighted in context in each chapter. The Glossary defines each key term. Summary of Activities and Labs—Maximize your study time with this complete list of all associated exercises at the end of each chapter. Check Your Understanding—Evaluate your readiness with the end-of-chapter questions that match the style of questions you see in the online course quizzes. The answer key explains each answer. Challenge Questions and Activities—Apply a deeper understanding of the concepts with these challenging end-of-chapter questions and activities. The answer key explains each answer. Hands-on Labs— Master the practical, hands-on skills of the course by performing all the tasks in the course labs and additional challenge labs included in Part II of the Learning Guide.
This book is part of the Cisco Networking Academy Series from Cisco Press®. Books in this series support and complement the Cisco Networking Academy curriculum.
This is the eBook version of the print title. Note that the eBook does not provide access to the practice test software that accompanies the print book. Access to the digital edition of the Cram Sheet is available through product registration at Pearson IT Certification; or see instructions in back pages of your eBook.
Limited Time Offer: Buy CompTIA® A+ 220-801 and 220-802 Authorized Exam Cram and receive a 10% off discount code for the CompTIA A+ 220-801 and 220-802 exams. To receive your 10% off discount code:
1. Register your product at pearsonITcertification.com/register
2. When prompted please enter ISBN number 9780133048223
3. Go to your Account page and click on “Access Bonus Content
CompTIA® A+ 220-801 and 220-802 Authorized Exam Cram, Sixth Edition is the perfect study guide to help you pass CompTIA’s A+ 220-801 and 220-802 exam. It provides coverage and practice questions for every exam topic, including substantial new coverage of Windows 7, new PC hardware, tablets, smartphones, and professional-level networking and security. The book presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Exam Alerts, Sidebars, and Notes interspersed throughout the text keep you focused on what you need to know. Cram Quizzes help you assess your knowledge, and the Cram Sheet tear card is the perfect last minute review.
Covers the critical information you’ll need to know to score higher on your CompTIA A+ 220-801 and 220-802 exams!Deploy and administer desktops and notebooks running Windows 7, Vista, or XP Understand, install, and troubleshoot motherboards, processors, and memory Test and troubleshoot power-related problems Use all forms of storage, including new Blu-ray and Solid State (SSD) devices Work effectively with mobile devices, including tablets and smartphones Install, configure, and troubleshoot both visible and internal laptop components Configure Windows components and applications, use Windows administrative tools, and optimize Windows systems Repair damaged Windows environments and boot errors Work with audio and video subsystems, I/O devices, and the newest peripherals Install and manage both local and network printers Configure IPv4 and understand TCP/IP protocols and IPv6 changes Install and configure SOHO wired/wireless networks and troubleshoot connectivity Implement secure authentication, prevent malware attacks, and protect data
David L. Prowse is an author, computer network specialist, and technical trainer. Over the past several years he has authored several titles for Pearson Education, including the well-received CompTIA A+ Exam Cram and CompTIA Security+ Cert Guide. As a consultant, he installs and secures the latest in computer and networking technology. He runs the website www.davidlprowse.com, where he gladly answers questions from students and readers.