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IT Governance Ltd

The narrative style of the book will help readers understand resistance to change and the lack of empathy that exists between IT and the business it supports. It illustrates through dialog the discovery of the value of ITIL processes and is an ideal book for newly trained ITIL practitioners, making for a great team discussion tool.
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More by Daniel D. McLean

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Additional Information

Publisher
IT Governance Ltd
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Published on
Aug 23, 2012
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Pages
189
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ISBN
9781849284127
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Features
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Language
English
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Content Protection
This content is DRM protected.
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Read Aloud
Available on Android devices
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