...well written and extremely applicable to health care. Every healthcare professional should have a copy.
- Matthew C. Mireles, President / CEO, Community Medical Foundation for Patient Safety, Bellaire, Texas
Patient Safety: The PROACT® Root Cause Analysis Approach addresses the proactive methodologies and organizational paradigms that must change in order to support and sustain such activities in the interest of patient safety. Written by reliability expert Robert J. Latino, this book provides a perspective on patient care from outside the health industry and culture. It teaches a proven approach that measures its effectiveness based on patient safety results, rather than compliance, and demonstrates the Return-On-Investment for using RCA to reduce and/or eliminate undesirable outcomes.
Addressing the contribution of human error to physical consequences, Latino explores ways to identify conditions that are more prone to result in human error. It also uses FMEA to proactively identify unacceptable risks, and then uses the concepts of RCA to prevent risks from materializing.
Are you ready to be tenacious in your approach and completely honest in your assessment?
Root Cause Analysis requires courage and honesty. When properly applied RCA will point out the problems and lead you to solutions.
Visit the author's website; find out if RCA is right for your organization
Robert J. Latino has spent the past 10 years researching the differences in industrial culture versus the healthcare culture. In this book, he expertly makes the appropriate modifications to proven methodologies to successfully bridge the proactive technologies from industry to healthcare. Additional information, including an audio-visual presentation by the author, is available on the PROACT website at http://www.proactforhealthcare.com
The first Pan-Pacific Conference on Occupational Ergonomics was held in 1990 at the University of Occupational and Environmental Health, Japan. The main theme of the PPCOE 1990 was “Searching for Solutions to Occupational Problems.” The successful meetings have taken place in 1990 (Kitakyushu, Japan), 1992 (Wuhan, China), 1994 (Seoul, Korea), 1996 (Taipei, Taiwan), 1998 (Kitakyushu, Japan), 2001 (Beijing, China), 2004 (Cairns, Australia), 2007 (Bangkok, Thailand) and 2010 (Kaohsiung, Taiwan). After two decades of collective endeavors, the conferences have established globally recognized excellence in scientific and professional contributions.
Now, PPCOE activities are entering a new stage after a quarter century of history. Fortunately, participants of the PPCOE Final in Tokyo are eager to take a first step on the road to its rebirth: the establishment of a new, mature PPCOE.
PPCOE pursues ergonomics as a practical science, covering a broad spectrum of up-to-date and comprehensive ergonomics issues. This book was organized into six thematic chapters, including Aging and Occupational Safety, Workplace Ergonomics, Occupational Ergonomics, Healthcare and Special Populations, Human Computer Interaction and Current Issues and Ergonomics Approach.
It is also generally acknowledged that a clear advantage of SHM-technology over traditional NDT methods is the closer interaction and automation of sensing, diagnostics, prognostics and condition-based maintenance that SHM enables. As SHM is a system-level approach which integrates sensors/actuators networks with structures, software to interpret sensor signals, and hardware to process and manage the signals, its maturity based on the complexity and targeted solutions can be classified into four different sequential levels: detection, identification, quantification, and decision. Detection is the lowest maturity level that the technology can achieve. Once detection is confirmed with a highdegree of confidence, identification of the occurrence of the event in time and space domain is critical, which then can potentially lead to the quantification of the event. A more accurate quantification may lead to a better decision, which provides a much more efficient management solution for the structures than traditional inspection techniques, leading to a system platform for autonomous or intelligent structures.
Structural Health Monitoring and Integrity Managementwill be invaluable to academics and professionals interested in applications encompassing traditional aerospace structures and civil infrastructures, in special equipment and marine/offshore structures, as well as in a variety of other structures and platforms.
Management engineer and Six Sigma Black Belt Ali Birjandi and registered nurse and administrative director Lisa M. Bragg employ innovative solutions to help readers:
Redefine the concept of discharge planning Assign the proper metrics The COS-Q snapshot – a new tool for success Employ Lean concepts in redesign Apply a practical approach to improvement Create a culture that produces results
An extended case study invites managers and administrators to take an interactive approach to the learning and applying of these concepts. A spreadsheet tool is included to help readers stay on task in their quest to improve efficiency and quality of care. The approach and methods taught in this book have led to dramatic results in a number of institutions. When adopted by your organization, they can help to improve performance and boost revenue.
Developed with the input of more than 60 healthcare organizations, Value Stream Mapping for Healthcare Made Easy introduces healthcare managers to the essential method developed by Toyota known as the Value Stream Map (VSM). The first half of the book provides an introduction to VSMs that shows healthcare workers at all levels how to look at any process with eyes that probe all the value-added and non-value-added activities in the delivery of a requested service or product. This will allow all stakeholders the opportunity to evaluate, create, and communicate innovation in their workplace.
The second half reviews real value stream maps at real healthcare facilities created by teams of administrators, managers, physicians, and staff members. Most participants were not experienced with lean thinking and for many this was their first engagement with lean methods. What becomes clear through these examples is the importance of initiating realistic improvements that can quickly demonstrate successful change and encourage even more problem solving.
This ability to be involved with creating a better way to work has been exceptionally well received by workers both at Toyota and now throughout the healthcare industry. Lean thinking involves employees in improving work that is meaningful to them, at a level where they can see and appreciate the changes they have participated in creating. This satisfaction is essential to retaining good workers, as well as to the everyday improvement of safety, patient satisfaction, and affordability.
VSM is a proven high-level view tool that can be used in every aspect of healthcare to identify, understand, and improve processes. Information included illustrates the simplicity and completeness of the tool and describes its applications to staff communication, regulatory documentation, and activities of daily work. The book also highlights simple-to-use data collection and interpretation as part of the VSM process.
Based on Hiroyuki Hirano's classic 5 Pillars of the Visual Workplace and modeled after the Shingo Prize-winning Shopfloor Series for Lean Manufacturers, 5S for Healthcare adopts a proven reader-friendly format to impart all the information needed to understand and implement this essential lean methodology. It provides examples and cased studies based on the experiences of the principals involved with the Rona Consulting Group, who were responsible for the groundbreaking implementation of the Toyota Production System at the Virginia Mason Medical Center.
Written to readily assist with hands-on implementation efforts, this volume offers innovative features designed to improve understanding and support application. This includes helpful how-to-steps and practical examples taken directly from the healthcare industry.