This guide combines a complete critical explanation of ISO 9001:2015’s contents, as well as indispensable expert guidance for effective implementation. Two members of the Technical Committee that developed ISO 9001:2015 and ISO 9000:2015 show exactly how it affects your organization, so you can efficiently pass audits and gain or maintain registration.
In modular, building-block format, Alka Jarvis and Paul Palmes clearly present each requirement and the value it delivers. They also offer a logical, structured process for applying ISO 9001:2015 to improve product or service quality.
If you have already implemented ISO 9001:2008, the authors identify each key change, so you can locate gaps and plan an efficient migration. Practical appendixes include reusable templates and audit meeting agendas, plus essential information on documentation. Coverage includesISO 9001:2015’s business relevance and role in operational excellence Why revisions were necessary, and how they impact and benefit you Deepening your understanding of customer/stakeholder needs and expectations Scoping your QMS in the context of ISO 9001:2015 Understanding leadership’s key role Identifying risks, opportunities, objectives, resources, and competencies Performing operational activities related to planning, control, requirements, design, and development Measuring QMS performance Addressing non-conformities and analyzing their root causes Promoting ongoing improvement
This guidewill be indispensable to every leader and professional concerned with quality, throughout any organization that holds or seeks ISO 9001 certification.
ISO 9001:2000 Audit Procedures fills a need for a guide which will assist auditors in completing internal, external and third party audits of existing ISO 9001:1994, ISO 9002:1994 and ISO 9003:1994 compliant Quality Management Systems, newly implemented ISO 9001:2000 Quality Management Systems and transitional QMSs.
Organizations must also be prepared to undergo an audit of their own quality procedures from potential customers and prove to them that their Quality Management System fully meets the recommendatins, requirements and specifications of ISO 9001:2000. ISO 9001:2000 Audit Procedures describes methods for completing management reviews and quality audits.
Now in its fourth edition, this text includes essential material on process models, generic processes and detailed coverage of auditor questionnaires. Part II includes a series of useful checklists to assist auditors in compiling their own systems and individual audit check sheets. The whole text is also supported with a glossary of terms as well as explanations of acronyms and abbreviations used in quality.
ISO 9001:2015 Audit Proceduresis for auditors of small businesses looking to complete a quality audit review for the 2015 standards. This book will also prove invaluable to all professional auditors completing internal, external and third party audits.
This short, easy-to-understand reference tool also helps organisations to quickly set up an ISO 9001:2015 compliant Quality Management System for themselves at minimal expense and without high consultancy fees.
Now in its fourth edition, ISO 9001:2015 In Brief consists of a number of chapters covering topics like:
What is Quality? – An introduction to the requirements and benefits of quality, quality control and quality assurance
What is a QMS?– The structure of a Quality Management System and associated responsibilities.
Who produces Quality Standards?– An opportunity to see how interlinked the various Standards Bodies are today.
What is ISO 9001:2015?- The background to this particular standard, how it has grown and developed over the years and what ‘Annex SL’ is all about.
What other standards are based on ISO 9001:2015?– Details of other standards that replicate or are broadly based on ISO 9001:2015.
What to do once your QMS is established– Process improvement tools, internal auditing and the road to ISO 9001:2015 certification.
This is supported by:
Annex A – A summary of the requirements of ISO 9001:2015 - including an overview of the content of the various clauses and sub clauses, the likely documentation required and how these would affect an organization. A cross-reference to the previous ISO 9001:2008 Clauses is also provided as well as a complete bibliography and glossary.
It is broken into three parts. Section 1 is a summary of the basic quality audit and intentionally does not include things such as training of auditors, basic auditor competencies, and so on. However, it does look at some of the more recent changes in the audit process driven by changes in standards, technology, and globalism. Section 2 includes several concepts and methods that organizations can choose to use if they want to make their quality audits more robust from a standpoint of achieving the intended purpose. Section 3 then intentionally pushes back from the standard perspective of auditing as a technical process for control and looks at softer issues that an audit program might leverage. It also tries to project a bit into the future as to how the audit role/process might change.
Appendices include example audit situations to spur discussion, a SIPOC form for audit planning, and examples of quality risk management audit questions.