Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition, Edition 2

CRC Press
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Winner of a Shingo Research and Professional Publication Award

The new and revised edition of this modern day classic provides the critical piece that will make any lean transformation a dynamic continuous success. It shows you how to implement a transformation that cannot fail by developing a culture that will have all your stakeholders involved in the process and invested in the outcome. It will teach you how to build success from the top down and the bottom up at the same time. If you are a leader at any level in an organization undergoing or considering a lean transformation, this is where you should start and finish ... and start again.

Praise for the First Edition of the Shingo Prize Winning International Bestseller. . .

... an excellent review of one of the most common implementation issues in a lean transformation -- the essential day to day work practices of team leaders/supervisors/value stream managers that enable the lean system.
-- George Koenigsaecker, President, Lean Investments, LLC

. . . reprinted seven times

The purpose of lean systems is to make problems glaringly obvious. If implementation does not include standard leadership and cultural support systems to constantly address problems, the point of the system is missed. Many books address lean tools and initial conversion, but if you want the system to stick, read David's book.
--Robert (Doc) Hall, Editor-In-Chief, Target, Association for Manufacturing Excellence

. . . now being translated into Russian, Thai, and Chinese...

Mann's book is an excellent start toward Lean Leadership as 'process-dependent' rather than 'person-dependent' in style.
--Ross E. Robson, Executive Director, Shingo Prize for Excellence in Manufacturing

Now empowered with five more years of accumulated knowledge and experience, David Mann’s seminal work:

  • Offers new insights on applications of lean management in administrative, technical, and professional environments
  • Provides new guidance on how to begin implementing lean management in discrete manufacturing, office, and process manufacturing environments.
  • Details specifics on how to engage executives through gemba walks*
  • Shows the difference between measuring improvement through results and through processes
  • Adds new case studies throughout
  • Expands the lean management assessment based on actual use, and now offers up two separate versions (both available online) one for manufacturing and one for administrative, technical, and professional settings

*In a gemba walk, a teacher, or sensei, and student walk the production floor. The teacher asks the student to tell what he or she sees and, depending on the answer, asks more questions to stimulate the student to think differently about what is in front of him or her. This includes learning to see what is not there...Gemba walks often include assignments to act on what the student has come to see. ...

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About the author

David Mann is currently the principal of David Mann Lean Consulting. During a 21-year career with Steelcase, Mann developed and applied the concepts of a Lean management system. In his service with the company, he supported 40+ Lean value stream transformations, as well as developing and leading an internal team that completed over 100 successful office and product development Lean business process conversions.

Mann’s teaching and coaching experience includes Lean transformation in manufacturing, enterprise business processes, and healthcare organizations. His practice includes Lean and Lean management implementation in production and enterprise business processes, troubleshooting stalled Lean initiatives, as well as frequent training and speaking engagements on Lean management.

Mann is the author of Creating a Lean Culture: Tools to sustain Lean Conversions. Awarded the Shingo Prize in 2006, the book is now in its eighth printing, and is being translated into Chinese, Russian, and Thai.

Mann serves as a Shingo Prize examiner and assessor for the Honda Lean Network. He is a member of the Saint Mary’s Healthcare Lean Transformation Advisory Board in Grand Rapids, Michigan and is an invited contributor to Frontiers of Health Services Management. Mann is a frequent contributor to and member of the editorial board of the Association for Manufacturing Excellence’s publication Target, edits Target’s Single Point Lessons feature, and also serves on the board of AME’s Great Lakes Region. He is a faculty member in the Operations Management program at the Fisher College of Business, Ohio State University.

Mann is an organizational psychologist, earning his Ph.D. at the University of Michigan in 1976.

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CRC Press
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Published on
Feb 2, 2012
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Business & Economics / Quality Control
Technology & Engineering / Engineering (General)
Technology & Engineering / Manufacturing
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Eligible for Family Library

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Brandon Webb
Osm životních příběhů - osm hrdinů Brandon Webb je bývalým odstřelovačem jednotek Navy SEALs a jedním z nejúspěšnějších spisovatelů v žebříčku bestsellerů deníku New York Times. Nyní vám přináší své osobní vzpomínky na osm kamarádů – bývalých příslušníků Navy SEALs, kteří přinesli tu nejvyšší oběť. „To, že jsem měl možnost tyto jedinečné muže poznat – jejich život i činy – změnilo můj život. Nesmí zůstat zapomenuti. Proto se seznamte s těmito hrdiny, poznejte jejich životní příběhy a odneste si z nich ponaučení stejně jako já. Jejich smrt jsme již oplakali. Teď je na čase oslavit jejich život.” – Brandon Webb Brandon Webb se stal příslušníkem elitní odstřelovačské jednotky, prošel náročným výcvikem a účastnil se bojových misí v Perském zálivu i v Afghánistánu. Díky svým schopnostem se později stal vedoucím utajovaného výcvikového programu jednotek Navy SEALs pro odstřelovače a vychoval novou generaci špičkových profesionálů. Webb se za tu dobu sblížil s řadou mužů, kteří společně s ním procházeli výcvikem, bojovali po jeho boku, stali se jeho blízkými přáteli a později hrdinně padli. Kniha Mezi hrdiny přináší autorovy osobní vzpomínky na osm výjimečných příslušníků jednotek Navy SEALs, kteří položili život za své spolubojovníky – a za svou vlast. Zde jsou tedy pravdivé příběhy plné příkladné udatnosti a upřímné lidskosti, již prokázali tito „ovčáčtí psi“ (jak si sami říkají), kteří nás ochraňují před krvelačnými vlky tohoto světa. Jedním z nich byl Matt „Axe“ Axelson, který zahynul v Afghánistánu při operaci zachycené ve filmu Na život a na smrt. Chris Campbell, Heath Robinson a J. T. Tumilson byli mezi třiceti osmi oběťmi, které si vyžádalo sestřelení vrtulníku Extorsion 17 v dubnu roku 2011. Glen Doherty, který byl po více než deset let jedním z Webbových nejlepších přátel, zahynul tragicky 11. září roku 2012 v libyjském Benghází, kde se podílel na evakuaci amerických diplomatů a příslušníků CIA. Webb kromě nich vzpomíná i na ostatní přátele, spolužáky a spolubojovníky. Webb nám ve své knize Mezi hrdiny předkládá osm medailonů statečných mužů, které prokládá svými vzpomínkami – dozvídáme se, jací to byli lidé, jaké hodnoty vyznávali a jak zemřeli. Tito muži nám po sobě zanechali přesvědčivý odkaz – ukázali nám, jak prožít naplněný život a co to znamená stát se opravdovým hrdinou. Brandon Webb je autorem knih The Red Circle a Benghazi: The Definitive Report, které pronikly na přední místa v žebříčku bestsellerů deníku New York Times. Tento bývalý příslušník jednotek Navy SEALs, jehož posledním úkolem bylo vedení elitního odstřelovačského kursu, se podílel na vypracování jeho nové koncepce a zasloužil se o to, že z něj vycházejí jedni z nejlepších odstřelovačů 21. století. Webb si vysloužil řadu vyznamenání, například i tzv. prezidentskou citaci. V současnosti je ředitelem mediálního holdingu Force12 Media a editorem stránek Řídí největší síť serverů s vojenskou tematikou na internetu. John David Mann spolupracoval s Webbem i na textu knihy The Red Circle. Jedná se o úspěšného spisovatele, který je například autorem knihy Flash Foresight z žebříčku bestsellerů deníku New York Times a knihy The Go-Giver, která se prosadila i v mezinárodním měřítku „Fascinující a dojemný pohled na soukromí příslušníků Navy SEALs — prostředí, z nějž pocházejí, záliby, jimž se věnují ve volném čase, a jejich rodinné zázemí… Jedná se o skutečně důstojný hold.“ — časopis Men’s Journal
Brandon Webb
Zážitky Brandona Webba z nejelitnější odstřelovačské jednotky na světě vešly do legend. Ve své knize Rudý kruh nabízí unikátní a fascinující pohled specialisty tajných operací na vnitřní fungování americké branné moci – od tvrdých roků výcviku v námořních jednotkách zvláštních operací přes nervy drásající střetnutí s oddíly Tálibánu a al-Káidy v divočině severního Afghánistánu až po vylíčení vzniku nových odstřelovačských standardů a výcviku jedněch z nejúspěšnějších odstřelovačů 21. století jako Marcus Luttrell nebo Chris Kyle. Brandon Webb je bývalý příslušník amerických Navy SEAL, který naposledy sloužil jako vedoucí elitního odstřelovačského kursu SEAL, kde měl zásadní podíl na vzniku nového výcvikového programu, z něhož vzešli jedni z nejúspěšnějších odstřelovačů jedenadvacátého století. Webb obdržel řadu dekorací, včetně prezidentské citace a Záslužnou námořní medaili za odvahu při nasazení své čety v Afghánistánu po útocích z 11. září. Je editorem blogu Kit Up, hlavním editorem SOFREP a v celostátních médiích často komentuje události spojené s problematikou odstřelovačů a jednotek zvláštních operací. John David Mann, spoluator Rudého kruhu, je ceněným spisovatelem, mezi jeho díla patří Flash Foresight, bestseller New York Times, a mezinárodní bestseller The Go-Giver. „Další důrazný hlas z řad bratrstva SEALů. Rudý kruh Brandona Webba ukazuje, proč se chtěl stát SEALem, co znamená být SEALem, jak přežijete službu u SEAL a že mysl má větší hodnotu než hmota. Cenná četba pro každého, kdo chce dosáhnout zdánlivě nedosažitelných cílů – v jakékoli oblasti života.“ Richard Marcinko, zakladatel a první velitel SEAL Team Six Kniha, kterou právě začínáte číst, nevypráví pouze o výcviku odstřelovačů Navy SEAL, ale i o osudech člověka, který pomohl nasměrovat životní běh stovkám elitních bojovníků zvláštních služeb. Brandon toho má opravdu hodně co vyprávět a je živoucím důkazem toho, že můžete dosáhnout každého cíle, k němuž se upnete.“ Marcus Luttrell, příslušník Navy SEAL
Brandon Webb
What do you do at work when a hundred crises seem to be happening at the same time? Do you pick just one priority or try to put out every fire? How can you stay composed, figure out what really matters, and act decisively? 
When former U.S. Navy SEAL sniper Brandon Webb transitioned to civilian life, he struggled to get his first startup business off the ground. He raised millions for his new venture, only to lose it all as problems spiraled out of his control.
In the wake of that failure, Webb realized that successful entrepreneurs need a skill he had already mastered: total focus. SEAL snipers define it as the ability to filter out noise and chaos so you can make life-or-death decisions under the extreme conditions of combat. If he could maintain total focus while staring through crosshairs at a man who might (or might not) be an Al Qaeda terrorist, surely he could do the same in the business world.
So Webb started over, applying total focus to a new startup, a media company called Hurricane Group. His approach was so effective that in just five years, Hurricane grew to have a staff of over fifty, an audience in the tens of millions, and a valuation of more than $100 million.
In this book, Webb teaches us to make better decisions under extreme pressure by emulating the habits of his fellow warriors, as well as other skills he learned on the job and from great friends and business leaders like Solomon Choi of 16 Handles, Matt Meeker of BarkBox, and Betsy Morgan of the Huffington Post and TheBlaze. For instance, you’ll discover:

·  The difference between total focus and tunnel vision is developing total situational awareness: the ability to spot opportunities and threats without getting distracted from your goal.
·  You can overcome indecisiveness and hesitancy by accepting violence of action: a decision to move forward with an imperfect plan, knowing that even the best-laid plans go wrong.
·  Entrepreneurs must learn to embrace the suck, refusing to quit when the going gets brutal, and recognizing that unexpected challenges may reveal your best shot at success.

By following the tactics and wisdom of a generation of legendary snipers and business leaders, you’ll find the clarity of mind you need to accomplish your own mission—whatever it takes.
Brandon Webb

Brandon Webb's experiences in the world's most elite sniper corps are the stuff of legend. From his grueling years of training in Naval Special Operations to his combat tours in the Persian Gulf and Afghanistan, The Making of a Navy SEAL provides a rare and riveting look at the inner workings of the U.S. military through the eyes of a covert operations specialist.

Yet it is Webb's distinguished second career as a lead instructor for the shadowy "sniper cell" and Course Manager of the Navy SEAL Sniper Program that trained some of America's finest and deadliest warriors—including Marcus Luttrell and Chris Kyle—that makes his story so compelling. Luttrell credits Webb's training with his own survival during the ill-fated 2005 Operation Redwing in Afghanistan. Kyle went on to become the U.S. military's top marksman, with more than 150 confirmed kills.

From a candid chronicle of his student days, going through the sniper course himself, to his hair-raising close calls with Taliban and al Qaeda forces in the northern Afghanistan wilderness, to his vivid account of designing new sniper standards and training some of the most accomplished snipers of the twenty-first century, Webb provides a rare look at the making of the Special Operations warriors who are at the forefront of today's military.
Explosive, revealing, and intelligent, The Making of a Navy SEAL provides a uniquely personal glimpse into one of the most challenging and secretive military training courses in the world.

Brandon Webb
As a SEAL sniper and combat veteran, Webb was tapped to revamp the U.S. Naval Special Warfare (SEAL) Scout/Sniper School, incorporating the latest advances in technology and ballistics software to create an entirely new course that continues to test the skills and even the best warriors. In this revealing new book, Webb takes readers through every aspect of this training, describing how Spec Ops snipers are taught each dimension of their art. Trainees learn to utilize every edge possible to make their shot--from studying crosswinds, barometric pressure, latitude, and even the rotation of the Earth to becoming ballistic experts. But marksmanship is only one aspect of the training. Each SEAL's endurance, stealth and mental and physical stamina are tested and pushed to the breaking point.
Webb also shows how this training plays out in combat, using real-life exploits of the world's top snipers, including Jason Delgado, who led a Marine platoon in the Battle of Husaybah and made some of the most remarkable kill shots in the Iraq War; Nicholas Irving, the U.S. Army Ranger credited with thirty-three kills in a single three-month tour in Afghanistan; and Rob Furlong, who during Operation Anaconda delivered the then-longest kill shot in history.
During Webb's sniper school tenure, the course graduated some of the deadliest and most skilled snipers of this generation, including Marcus Luttrell (Lone Survivor), Adam Brown (Fearless), and Chris Kyle (American Sniper). From recon and stalk, to complex last minute adjustments, and finally the moment of taking the shot, The Killing School demonstrates how today's sniper is trained to function as an entire military operation rolled into a single individual--an army of one.
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