* Establish procedures and expectations for student behavior that encourage the development of positive interpersonal skills;
* Develop a nonconfrontational rapport with even the most challenging students; and
* Implement conflict resolution strategies that prioritize relationship building and mutual understanding over finger-pointing and retribution.
Rewards and punishments may help to maintain order in the short term, but they're at best superficially effective and at worst counterproductive. This book will prepare teachers at all levels to ensure that their classrooms are welcoming, enriching, and constructive environments built on collective respect and focused on student achievement.