The Responsible Organization

Pearson Education
Free sample

This is the eBook version of the printed book.

This Element is an excerpt from Moral Intelligence: Enhancing Business Performance and Leadership Success (9780132349864) by Doug Lennick and Fred Kiel. Available in print and digital formats.

What it takes to build the “responsible organization”: lessons from leaders and a handy “responsibility checklist”

There are two hallmarks of the responsible organization. First, it embraces its responsibility for being of service to others. Second, it acknowledges mistakes and failures. With respect to serving others, there are two levels of service. The first level of responsibility is that the organization provides worthwhile products or services.

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About the author

Doug Lennick led 14,000 professionals and support teams at American Express Financial Advisors to unparalleled success. Today, in addition to his work as managing partner of the Lennick Aberman Group, he continues to work directly with American Express Company’s CEO, retaining the title of EVP and focusing on workforce culture and performance. He is known worldwide for his expertise in driving business results by improving managers’ emotional competence. Fred Kiel, Ph.D., cofounder of KRW International, Inc., brings more than 30 years of experience to his work with Fortune 500 CEOs and senior executives on building organizational effectiveness through leadership excellence and aligning organization with mission. Kiel is often called the “father of executive coaching” for his pioneering work in this field.

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Additional Information

Pearson Education
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Published on
Jul 14, 2010
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Business & Economics / Leadership
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Content Protection
This content is DRM protected.
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Eligible for Family Library

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