The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home

New Society Publishers
2
Free sample

The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the “drama triangle” of victims, villains and heroes. In an accessible, engaging and lighthearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.

In over 13 years as a trainer, facilitator and mediator, Gary Harper has taught thousands of people in both the public and private sectors to successfully manage conflict. He also teaches for the Centre for Conflict Resolution at the Justice Institute in Vancouver, BC.

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About the author

Gary Harper is a respected trainer in the field of conflict resolution. With thirteen years experience as a facilitator and mediator, he has worked with thousands of people in a variety of different organizations, as well as presenting regularly at conferences. He teaches at the Justice Institute in Vancouver, and lives in Burnaby, BC.
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Additional Information

Publisher
New Society Publishers
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Published on
Sep 1, 2004
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Pages
208
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ISBN
9781550923957
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Language
English
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Genres
Business & Economics / Conflict Resolution & Mediation
Business & Economics / Human Resources & Personnel Management
Education / Counseling / General
Family & Relationships / Conflict Resolution
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Content Protection
This content is DRM protected.
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Program evaluations are more relevant when conducted by the people directly involved in the programs and members of the communities they serve. Learn how empowerment and participatory evaluation can help community programs deliver more effective services!

With this book, you’ll examine theoretical models, empirical investigations, and case studies that highlight important aspects of empowerment and participatory evaluation in community programs. The first half of the book presents frameworks and tools for empowerment and participatory evaluation, with an emphasis on transferring skills and building capacity. The remaining chapters examine specific efforts to implement empowerment and participatory evaluation with a range of stakeholders, highlighting the ways in which community members collaborated with evaluators and were actively engaged in the evaluation process.

Covering various types of evaluations across a range of urgent social issues, this book offers practical steps for implementing evaluations and presents theoretical models as well as applied examples. The issues that Empowerment and Participatory Evaluation of Community Interventions addresses include: challenges faced by community-based organizations in conducting evaluations of their initiatives—and solutions to those challenges, including the creation and implementation of an appropriate outcomes model ways to build capacity for participatory evaluation within community initiatives ways to promote the success and accountability of community programs how collaborative process evaluation can improve HIV prevention services evaluation techniques that illustrate the benefits of a collaborative approach—with a case study of the Conflict Resolution in Schools Programs a pilot study in which empowerment evaluation principles are used to evaluate the American Red Cross of Greater Chicago’s Youth Leadership Training Series (a program designed to train youth volunteers) Presenting important information on program evaluation, community-based interventions and community empowerment, empowerment/participatory evaluation, community psychology, collaborative partnerships, program improvement, utilization-focused evaluation, consultation, and more, Empowerment and Participatory Evaluation of Community Interventions is a resource that everyone involved in community psychology should have!
Just as Masters and Johnson were pioneers in the study of human sexuality, so Dr. John Gottman has revolutionized the study of marriage. As a professor of psychology at the University of Washington and the founder and director of the Seattle Marital and Family Institute, he has studied the habits of married couples in unprecedented detail over the course of many years. His findings, and his heavily attended workshops, have already turned around thousands of faltering marriages.
        
This book is the culmination of his life's work: the seven principles that guide couples on the path toward a harmonious and long-lasting relationship. Straightforward in their approach, yet profound in their effect, these principles teach partners new and startling strategies for making their marriage work. Gottman helps couples focus on each other, on paying attention to the small day-to-day moments that, strung together, make up the heart and soul of any relationship. Being thoughtful about ordinary matters provides spouses with a solid foundation for resolving conflict when it does occur and finding strategies for living with those issues that cannot be resolved.
        
Packed with questionnaires and exercises whose effectiveness has been proven in Dr. Gottman's workshops, The Seven Principles for Making Marriage Work is the definitive guide for anyone who wants their relationship to attain its highest potential.

The Seven Principles for Making Marriage Work is the result of Dr. John Gottman's many years of closely observing thousands of marriages. This kind of longitudinal research has never been done before. Based on his findings, he has culled seven principles essential to the success of any marriage.
Maintain a love map.
Foster fondness and admiration.
Turn toward instead of away.
Accept influence.
Solve solvable conflicts.
Cope with conflicts you can't resolve.
Create shared meaning.

Dr. Gottman's unique questionnaires and exercises will guide couples on the road to revitalizing their marriage, or making a strong one even better.
Course objectives:Recognize relationship as an emotional healer; identify triggers, move through them, and come back into ease and alivenessDiscover how intimacy in relationship requires curiosity, wonder, and the ability to find the truth of one's experience deep in one's bodyDiscuss how to speak the "unarguable truth"; utilizing the eight step moving emotions process—moving from stuckness into emotional flowDefine three toxic habits within relationships and their antidotes—transforming our own behavior, as well as those around us through positive attentionSummarize how to move out of power struggles within relationships and into agreements which allow everyone to get everything they wantDiscuss how to live within the relationship you really want moving between contractiona and expansiveness—welcoming appreciations, creativity, play, aliveness, as well as love for self and otherUtilize checklists, tools, and journaling exercises as a way to engage, reflect and explore relationship skills and self-growth

What are the ingredients of a successful and enduring relationship? Love, passion, and commitment are all vital—yet without certain basic skills, even the most devoted partners can find themselves descending into arguments, power struggles, and disillusionment. With The Relationship Skills Workbook, Dr. Julia Colwell presents a practical guide for building a conscious partnership based on cooperation and trust—offering relationship-saving techniques and on-the-spot conflict resolution tools for disarming the explosive clashes that most commonly break couples apart.

In this friendly and easy-to-use resource, Dr. Colwell teaches you essential tools for:


Crisis and conflict first aid—communication strategies and emotional mastery techniques to stop arguing and start connectingGetting unstuck from power struggles—how to shift from deadlock to mutual responsibility and supportEnding the blame game—letting go of accusation and resentment to create win-win agreementsSupporting each other's growth and success—how to retain your personal autonomy while fully committing to your partner's happinessMoving from reactivity to creative solutions—techniques to keep your brain's flight-or-fight instinct from undermining your heart's desiresSustaining love, passion, and romance—how you can choose to create a magnificent relationship together

"Relationships, while seemingly complicated, don't have to be so mysterious," Dr. Colwell says. "What I've learned from my decades of personal and professional experiences is that a few elegantly simple concepts and skills can help any couple through the most difficult spots—and help us transform conflict into intimacy, passion, and ever-deepening love."

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