Using real-world examples from manufacturing, health care, product development and customer service, Ellis covers methods used to implement lean operations, including: PDCA/Deming/Shewhart; Lean Six Sigma; Flow improvement; Metrics A3 Process; Fishbone/Affinity/Matrix Diagrams; Agile/Lean project management. This book is a valuable resource for engineering managers, project managers, process improvement professionals and owners/managers of small- to medium-sized operations looking to implement lean conversion.
- Teaches lean conversion for small- and medium-sized businesses and departments in businesses of any size that want to start lean conversion
- Presents a ‘how to’ format with extensive use of real-world examples
- Adds clarity to the Deming/PDCA cycle by starting the process with three new steps—guide, focus and solve—that help improve the implementation process
- Develops a new visual, the M-Cycle, with a vertical scale for roles (sponsor, owner, team) and horizontal scale for time, to help understand this new approach