Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge.
Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
Jacob Tomsky is a dedicated veteran of the hospitality business. Well-spoken, uncannily quick on his feet, and no more honest than he needs to be, he has mastered every facet of the business, worked in many departments, and received multiple promotions for his service. Born in Oakland, California, to a military family, Tomsky now lives in Brooklyn, New York.
Sweat dries. Blood clots. Bones heal. Suck it up, buttercup.
After his deployment in Afghanistan, Dan Caddy began swapping great drill sergeant stories by e-mail with other combat veterans—an exchange with friends that would grow into the dedicated Facebook page, “Awesome Sh*t My Drill Sergeant Said.” But what began as a comedic outlet has evolved into a robust online community and support network that conducts fundraisers for and donates to military charities, has helped veterans struggling with PTSD and other issues, and on numerous occasions, literally saved lives.
Now, Caddy shares more great DS stories—most never before seen—in this humorous collection. Often profane, sometimes profound, yet always entertaining, these rants from real life soldiers are interspersed with lively sidebars, Top 10 lists, stories from fans, one-liners, and more.
For anyone who has suffered a hard-ass manager (in uniform or not), Awesome Sh*t My Drill Sergeant Said will add a much needed dose of humor to the day.