In these decision making moments, professionals working in laboratories, clinics, offices and data centers weigh what constitutes ethical action in the face of ambiguity and uncertainty. This navigation is highly social and messy. The impact may be distant in time and geography and, as our cases show, professionals don’t always get it right. Making ethical choices in a given context is not readily codified, which is a critical observation in the context of escalating trends to automate decision making.
We show how engineers, doctors, nurses, synthetic biologists, and other technoscientific professionals work through conflicting values, complex social organization, and societal expectations, grasping always for a hold on the potentially big consequences of everyday decisions.
Jan Hayes is a sociologist with 35 years’ experience in safety and risk management. Her research interests are all connected to organizational accident prevention and include professional ethics, expertise, decision making and use of standards.
Sarah Maslen is a sociologist working on expert decision making in critical contexts, with a particular focus on the cultivation of embodied and other tacit forms of knowledge. She is the author of Learning to Hear: The Auditory Bases of Excellence in Practicing Medicine, Climbing Mountains, Making Music, and Communicating in Morse Code (Columbia University Press).