Nonprofit's Guide to Human Resources, The: Managing Your Employees & Volunteers

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Create a supportive and effective workplace environment

This book is a practical, easy-to-use resource for anyone— experienced or not—who is in charge of human resources at a nonprofit. It focuses on HR issues unique to nonprofits and their employees, many of whom work with vulnerable populations. It can help your organization:

- manage volunteers
- maximize the staff’s commitment to the mission of the organization
- address performance and team management issues in a small workplace

You’ll find answers to the formal and informal HR questions that arise every day on topics like hiring, salaries, benefits and terminations. The book also provides guidance on good practices with an approach that nonprofits will find familiar and friendly.
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About the author

Jan Masaoka is a leading writer and thinker on nonprofit organizations and has decades of experience consulting to nonprofits in board work, finance, and strategy. She is currently the director and editor-in-chief of Blue Avocado, an influential online nonprofit magazine with 62,000 subscribers. She was the executive director for 14 years at CompassPoint Nonprofit Services, a national consulting and training firm for nonprofits based in San Francisco and Silicon Valley. She lives in the San Francisco Bay Area.

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Additional Information

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Published on
Dec 31, 2011
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Best For
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Business & Economics / Human Resources & Personnel Management
Business & Economics / Nonprofit Organizations & Charities
Law / Reference
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Content Protection
This content is DRM protected.
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"This is much more than a financial how-to book. It's anonprofit's guide to empowerment. It demystifies mission impact andfinancial viability using The Matrix Map to provide strategicoptions for any organization. A must-read for every nonprofit CEO,CFO, and board member."
—Julia A. McClendon, chief executive officer, YWCAElgin, Illinois

"This book should stay within easy reaching distance and end upcompletely dog-eared because it walks the reader through apractical but sometimes revelatory process of choosing the rightmix of programs for mission impact and financial sustainability.Its use is a practice in which every nonprofit should engage itsboard once a year."
—Ruth McCambridge, editor in chief, The NonprofitQuarterly

"Up until a few years ago, funding and managing a nonprofit wasa bit like undertaking an ocean voyage. Now, it's akin towindsurfing—you must be nimble, prepared to maximize even theslightest breeze, and open to modifying your course at a moment'snotice. Innovative executive directors or bold board members whowant their organization to be able to ride the big waves of the newAmerican economy must read this book."
—Robert L. E. Egger, president, DC CentralKitchen/Campus Kitchens Project/V3 Campaign

"Most nonprofits struggle to find a long-term sustainablebusiness model that will enable them to deliver impact on theirmission. Thanks to Jeanne Bell, Jan Masaoka, and Steve Zimmermanhelp is now in sight. This book offers practical, concrete stepsyou can take to develop your own unique path to sustainabilitywithout compromising your mission."
—Heather McLeod Grant, consultant, Monitor Institute,and author, Forces for Good: The Six Practices of High-ImpactNonprofits

"At last! An urgently needed framework to prepare leaders tomeet head-on the persistent twin challenges of impact andsustainability. This is a practical tool based on good businessprinciples that can bring boards and staff members together to leadtheir organizations to sustainable futures."
—Nora Silver, adjunct professor and director, Centerfor Nonprofit and Public Leadership, Haas School of Business,University of California, Berkeley

"Together, Jeanne Bell, Jan Masaoka, and Steve Zimmerman equalwisdom, experience, and know-how on sustainability and lots ofother things. Buy, read, and learn from this terrific book!"
—Clara Miller, president and CEO, Nonprofit FinanceFund

"Wisdom, experience, and know-how. Buy, read, and learn fromthis terrific book!"
—Clara Miller, president and CEO, Nonprofit FinanceFund

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