Metrics for Process Models

Lecture Notes in Business Information Processing

Book 6
Springer Science & Business Media
Free sample

Business process modeling plays an important role in the management of business processes. As valuable design artifacts, business process models are subject to quality considerations. The absence of formal errors such as deadlocks is of paramount importance for the subsequent implementation of the process.

In his book Jan Mendling develops a framework for the detection of formal errors in business process models and the prediction of error probability based on quality attributes of these models (metrics). He presents a precise description of Event-driven Process Chains (EPCs), their control-flow semantics and a suitable correctness criterion called EPC soundness.

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Publisher
Springer Science & Business Media
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Published on
Oct 20, 2008
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Pages
194
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ISBN
9783540892243
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Best For
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Language
English
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Genres
Business & Economics / Business Mathematics
Business & Economics / Information Management
Computers / Data Processing
Computers / Information Technology
Computers / Software Development & Engineering / General
Computers / System Administration / Storage & Retrieval
Political Science / Public Affairs & Administration
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This content is DRM protected.
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This book contains the best papers from the International Conference on Web Inf- mation Systems and Technologies (WEBIST 2007), organized by the Institute for Systems and Technologies of Information, Control and Communication (INSTICC), endorsed by IW3C2, and held in Barcelona, Spain. The purpose of WEBIST is to bring together researchers, engineers, and practit- ners interested in the technological advances and business applications of web-based information systems. It has four main topic areas, covering different aspects of web information systems, namely, internet technology; web interfaces and applications; society, e-business and e-government; and e-learning. WEBIST 2007 received 367 submissions from more than 50 countries across all continents. After a double-blind review process, with the help of more than 200 - perts from the international program committee, and also after presentation at the conference, 23 papers were finally selected. Their extended and revised versions are published in this book. This strict selection made the conference appealing to a global audience of engineers, scientists, business practitioners, and policy experts. The - pers accepted and presented at the conference demonstrated a number of new and innovative solutions for e-business and web information systems in general, showing that the technical problems in this field are challenging and worth further R&D effort. The program of this conference also included three outstanding keynote lectures presented by internationally renowned distinguished researchers. Their keynote speeches reinforced the overall quality of the event.
The expectation for the future of the 21st century enterprise is complexity and agility. In this digital age, business processes are scattered not only throu- out the labyrinth of their own enterprises, but also across di?erent enterprises, and even beyond the national boundaries. An evidence of this is the gr- ing phenomenon of business process outsourcing. Increasing competition, higher customer demands, and emerging technologies require swift adaptation to the changes. To understand, design, and engineer a modern enterprise (or an enterprise network) and its interwoven business processes, an engineering and systematic approach based on sound and rigorous theories and methodologies is necessary. Along with that, a paradigmshift seems to be needed for addressing these issues adequately. An appealing candidate is to look at an enterprise and its business processes as a social system. In its social setting, an enterprise and its bu- ness processes represent actors with certain authorities and assigned roles, who assume certain responsibilities in order to provide a service to its environment. The need for this paradigm shift along with the complexity and agility of modern enterprises, gives inspiration for the emerging discipline of Enterprise Engineering. For the study of this socio-technical phenomenon, the prominent tools ofModeling andSimulation play a signi?cant role.Both (conceptual) m- eling and simulationare widely used for understanding,analyzing,andengine- ing an enterprise (its organization and business processes).
This book provides the most complete formal specification of the semantics of the Business Process Model and Notation 2.0 standard (BPMN) available to date, in a style that is easily understandable for a wide range of readers – not only for experts in formal methods, but e.g. also for developers of modeling tools, software architects, or graduate students specializing in business process management.

BPMN – issued by the Object Management Group – is a widely used standard for business process modeling. However, major drawbacks of BPMN include its limited support for organizational modeling, its only implicit expression of modalities, and its lack of integrated user interaction and data modeling. Further, in many cases the syntactical and, in particular, semantic definitions of BPMN are inaccurate, incomplete or inconsistent. The book addresses concrete issues concerning the execution semantics of business processes and provides a formal definition of BPMN process diagrams, which can serve as a sound basis for further extensions, i.e., in the form of horizontal refinements of the core language.

To this end, the Abstract State Machine (ASMs) method is used to formalize the semantics of BPMN. ASMs have demonstrated their value in various domains, e.g. specifying the semantics of programming or modeling languages, verifying the specification of the Java Virtual Machine, or formalizing the ITIL change management process.

This kind of improvement promotes more consistency in the interpretation of comprehensive models, as well as real exchangeability of models between different tools. In the outlook at the end of the book, the authors conclude with proposing extensions that address actor modeling (including an intuitive way to denote permissions and obligations), integration of user-centric views, a refined communication concept, and data integration.

Activities performed in organizations are coordinated via communication

between the people involved. The sentences used to communicate are naturally structured by subject, verb, and object. The subject describes the actor, the verb the action and the object what is affected by the action. Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables process-oriented thinking and process modeling.

S-BPM puts the subject of a process at the center of attention and thus

deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process, which can be either technical or human (e.g. a thread in an IT system or a clerk). A process structures the actions of each subject and coordinates the required communication among the subjects. S-BPM provides a coherent procedural framework to model and analyze business processes: its focus is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure.

The authors illustrate how each modeling activity through the whole development lifecycle can be supported through the use of appropriate software tools. The presentation style focuses on professionals in industry, and on students specializing in process management or organizational modeling. Each chapter begins with a summary of key findings and is full of examples, hints, and possible pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book. The web site www.i2pm.net provides additional software tools and further material.

This book contains the best papers from the International Conference on Web Inf- mation Systems and Technologies (WEBIST 2007), organized by the Institute for Systems and Technologies of Information, Control and Communication (INSTICC), endorsed by IW3C2, and held in Barcelona, Spain. The purpose of WEBIST is to bring together researchers, engineers, and practit- ners interested in the technological advances and business applications of web-based information systems. It has four main topic areas, covering different aspects of web information systems, namely, internet technology; web interfaces and applications; society, e-business and e-government; and e-learning. WEBIST 2007 received 367 submissions from more than 50 countries across all continents. After a double-blind review process, with the help of more than 200 - perts from the international program committee, and also after presentation at the conference, 23 papers were finally selected. Their extended and revised versions are published in this book. This strict selection made the conference appealing to a global audience of engineers, scientists, business practitioners, and policy experts. The - pers accepted and presented at the conference demonstrated a number of new and innovative solutions for e-business and web information systems in general, showing that the technical problems in this field are challenging and worth further R&D effort. The program of this conference also included three outstanding keynote lectures presented by internationally renowned distinguished researchers. Their keynote speeches reinforced the overall quality of the event.
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