Handbook of Research on Tacit Knowledge Management for Organizational Success

Jaziri-Bouagina, Dhouha · Jamil, George Leal

Apr 2017 · IGI Global

About this ebook

Continuous improvements in businesses practices have created enhanced opportunities for growth and development. This not only leads to higher success in day-to-day profitability, but it increases the overall probability of success for organizations.

The Handbook of Research on Tacit Knowledge Management for Organizational Success is a pivotal reference source for the latest advancements and methodologies on knowledge administration in the business field. Featuring extensive coverage on relevant areas such as informal learning, quality management, and knowledge acquisition, this publication is an ideal resource for practitioners, marketers, human resource managers, professors, researchers, and students seeking academic material on knowledge management techniques.

About the author

Dhouha Jaziri-Bouagina,is aLecturer at the faculty of economic and management science of Sousse, University of Sousse, Tunisia. She obtained her PhD degree in marketing from ISG, Tunis. Previously, she was an assistant professor at FSEG-Nabeul during 6 years. Her research concerns mainly the experiential marketing, the knowledge management, the customer knowledge management, and the innovation management. She has a set of high ranked peer-reviewed publications and communications around the world (several conferences such as Tunisia (ATM, 2012, 2013), Algeria (2008), Cardiff, Great Britain (2013), AGECSO (2013, 2016) France, Lithuania (2013), Spain (2015). She is a member of AGeCSO (France). She was a member of program committee, in the workshop of business intelligence of WorldCIST’15 – (Portugal, 2015) and was recently selected as a member of technical Program Committée of FEBM (The Second International Conference on Economic and Business Management (Shanghai, October,2017). Moreover, she is a member of editorial Advisory Board (IGI global). She reviewed a set of chapters in books published by IGI global and articles in high ranked journals in marketing and management field.

George Leal Jamil is a professor of several post-graduation courses from Minas Gerais, Brazil. He has a PhD in Information Science from the Federal University of Minas Gerais (UFMG), master degree in Computer Science (UFMG) and his graduate area was Electric Engineering (UFMG) and a post-doctorate certificate at FLUP – Communication School at University of Porto, Portugal. He wrote more than twenty books in the information technology and strategic management areas, with more than ten works in books as co-author and Editor. Yearly, he manages the doctoral consortium of the International Conference on Information Systems and Technology Management at the University of Sao Paulo (USP) as one of his main activities. His main research interests are information systems management, strategy, knowledge management, software engineering, marketing and IT adoption in business contexts. [Editor]