Written by one of the country's foremost library consultants, The Customer-Focused Library shows how perceived threats to the traditional library model are in fact exciting opportunities for change. The book lays out the steps by which professionals and patrons together can help invent a new generation of libraries, with discussions of hiring guidelines, merchandizing, the library website, even the building plan itself. It is a proactive, consumer-based approach aimed at helping librarians focus on underexamined ideas, underexploited trends, underused assets, and the as-yet unvoiced needs of library consumers.
As noted in the Foreword, "In many ways, solo librarianship demands more communication and collaboration than librarians might experience in larger multi-employee libraries." Despite the fact that most of the authors are currently working alone in their library or archives, they do not work in a vacuum. These chapters aim to help librarians thrive in the demanding environment that exists for the solo librarian. Topics covered include time management, community involvement, public relations and marketing, professional development, internet-based ideas, administrative tasks, assessing and moving collections, and general overviews. How to Thrive as a Solo Librarian will be useful for all professionals and students in the field of librarianship.
It covers the everyday nuts-and-bolts operations that all librarians must perform. Following an introduction, 27 chapters are arranged in six major parts:
Management (including staffing, working with volunteers, and annual reports)Marketing (including social networking and how to prove your library’s worth to your boss)Money (including budgeting and grant writing)Services (including reference and circulation)Collection Development (including assessment and weeding), andProfessional Development (including free webinars, YouTube videos, and networking)
Each chapter is written by an expert. The chapter authors work in academic, public and special libraries. They work in hospitals, prisons, museums, colleges, courthouses, and corporations. Their libraries consist of books across the Library of Congress or Dewey Decimal system, and they work in specialized libraries that use a limited range of cataloging possibilities.
Librarians in small libraries wear many hats. This handbook written by experts who are small librarians themselves will help all small librarians to do multiple jobs at the same time.