Leonard Zaichkowsky, a professor, researcher, and consultant for almost four decades at Boston University, pioneered sports psychology by bringing cognitive neuroscience and sports performance together as an interdisciplinary science. His academic textbooks and research publications demonstrated the importance of an athlete’s remarkable brain in anticipating and acting on opportunities during competition. He has consulted with teams in the NBA, NHL, NFL, MLB, Australian Rules Football, the Spanish men’s national soccer team, and Olympic sports organizations around the world. Len is a former president and a fellow of the Association for Applied Sport Psychology, a member of the editorial board of the Journal of Applied Sport Psychology, and currently section editor on psychology for the International Journal of Health, Sport and Science. Recently, the American Psychological Association honored Len with the “Distinguished Service to the Profession” award. Today, Len is a cofounder and senior consultant at 80 Percent Mental Consulting, advising coaches, teams, and sports organizations on developing athlete cognition. After too many Boston winters, he and his wife now live in Fort Myers, Florida.
Daniel Peterson is a writer and consultant specializing at the intersection of neuroscience and sports performance. He combined twenty-five years of technology management experience with his second life as a sports dad and coach to explore how athletes make decisions. Now, ten years later, as cofounder and director of 80 Percent Mental Consulting, he works with coaches, trainers, and teams to understand and improve their cognitive game. Dan and his wife live outside of Milwaukee, Wisconsin, patiently waiting for the next generation of Peterson playmakers.
Renowned management author Dr. Stephen P. Robbins translates cutting-edge research findings about human behavior and decision-making into language anyone can understand – and act upon. In this Second Edition, he provides many new and updated examples, updated research, and new coverage, including these crucial new topics:Are you a Maximizer or a Satisficer – and what it means for your decision-making Overcoming the familiarity bias, adaptation bias, and fear-of-loss bias How to stop throwing good money after bad Knowing when doing nothing is your best option Accounting for gendered decision-making styles
Decide and Conquer, Second Editioncovers everything from goal-setting and risk-taking to overconfidence to procrastination, and offers indispensable insights for overcoming the multiple biases that are built into all human decision-makers. You'll use Robbins' powerful techniques to improve every decision you make – about your relationships, career, finances, everything!
The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.
John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed.
THE QBQ! PROMISE
This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.
QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.