Readers will learn:
How and why diversity is related to business performance
The impact of diversity training programs on productivity, business performance and promotions
The biggest mistakes in diversity management, and how to avoid them
What can be done to make diversity initiatives more effective and politically palatable
How to measure success in diversity initiatives in rigorous, non-technical ways to achieve desired results
Presented accessibly, without shying away from the contentious aspects of diversity, the book also provides concrete advice and guidance to those who seek to implement diversity programs and initiatives in their organizations, and to make their companies more competitive. Students taking classes in diversity, human resource management, sociology of work, and organizational psychology will find this a comprehensive, helpful resource.