Whether you’re the CEO of a major corporation, a smallbusiness owner, or a team manager, effective and clearcommunication is imperative to your success. From keeping yourlistener engaged to learning to become a better listener,Communicating Effectively For Dummies offers all thestrategies, tips, and advice you need to:
Management consultant Marty Brounstein — author ofHandling the Difficult Employee and Coaching andMentoring For Dummies — gives you the keys to a thrivingcareer with expert advice on effective verbal and nonverbalcommunication. From mastering your own facial expressions (andreading them in others) to being a happy boss, Brounstein coversall the angles:
Regardless of where you find yourself on the corporate ladderand what level of authority you carry, what you and other managersshare in common is the responsibility for the performance ofothers. Coaching and Mentoring For Dummies can open youreyes to this innovative way of managing and show you the best wayto get the most out of those who work for you.
Coaching and Mentoring For Dummies provides thefoundation for understanding what business coaching is all about,and helps you gain or improve the coaching skills that driveemployee performance and commitment. These skills, which serve asthe main topics of this book, involve: getting employees to deliverthe results you need; guiding employees to think and do forthemselves; motivating employees to take on responsibility andperform effectively; and growing employee capabilities that lead tocareer development and success
You’ll also discover how to:Use questions rather than commandsBe a delegator, not a doerComplete performance reviews without anxietyGrow your employees’ talentsIncrease productivity and decrease turnoverWith Coaching and Mentoring For Dummies as your guide, youcan start to put these techniques and tools to work for you andinspire your employees in ways you never imagined. Fromtried-and-true worksheets to tools that you can tailor to you ownsituation, this friendly guide helps you call all the right playswith regards to your employees. Forget about micromanaging! Whenyou become a coach, you’ll be surprised by the tasks yourgroup can perform.The fun and easy guide to today's hottest trendsin management training, Coaching and Mentoring For Dummiesshows managers how to take advantage of these state-of-the-artmanagement tools -- without spending hundreds of dollars ontraining seminars! This book features Guidance on being a coach rather than a doer" and givingfeedback in a positive wayAdvice on motivating, grooming, and growing employeesTips on tackling diversity issues, performance reviews, andother challengesPut these techniques and tools to work and inspire your employeesin ways you never imagined. Forget about micromanaging! When youbecome a coach, you'll be surprised by the tasks your group canperform.
Being a manager can be an intimidating and challenging task.Managing involves teaching new skills to employees, helping land anew customer, accomplishing an important assignment, increasingperformance, and much more. The process of management can be verychallenging at times, but it can also bring you a sense offulfillment that you never imagined possible.
Managing For Dummies, 3rd Edition is perfect for alllevels of managers. This clearly written, easy-to-understand guidegives you practical advice on the most important aspects ofmanaging, such as delegating as opposed to ordering, improvingemployees' performances, getting your message across, understandingethics and office policies, team building and collaboration, andmuch more.Tips and advice for new and experienced managersAll-new chapters on employee encouragement and corporate socialresponsibilityGuidance on managing employees by leveraging the power of theInternet
Managing in today's lightning-speed business world requires thatyou have the latest information and techniques for getting the jobdone. Managing For Dummies, 3rd Edition provides you withstraightforward advice and up-to-the-minute strategies for dealingwith anything that comes your way.
Great communication skills can make all the difference in yourpersonal and professional life, and expert author Elizabeth Kuhnkeshares with you her top tips for successful communication in anysituation.
Packed with advice on active listening, building rapport withpeople, verbal and non-verbal communication, communicating usingmodern technology, and lots more, Communication Skills ForDummies is a comprehensive communication resource noprofessional should be without!Get ahead in the workplaceUse effective communication skills to secure that new jobofferConvince friends and family to support you on a newventure
Utilising a core of simple skills, Communication Skills ForDummies will help you shine—in no time!
Managing Teams For Dummies is for anyone who has beenasked to take on the role of team leader. This book can help youmanage your team, whether you’re a senior manager or workerwho doesn’t have supervisory responsibilities, but has becomethe point person on a specific project.
Managing Teams For Dummies can help you build and leadhigh-performing teams. Packed with tips on setting and reachinggoals, resolving conflicts, leading teams through change, andproviding team members with the skills to work togetherproductively, this book will help you keep any team you mangefocused and efficient. Managing Teams For Dummies willalso:Take you beyond the conceptual idea of teams and providepractical advice for developing groups that become winningteamsDescribe the type of leadership needed to guide teamssuccessfully and prepare you for challenges that ariseReveal the three cornerstones’ model for developing teamsuccess and provide how-to strategies to make them happenDiscuss the types of teams that are growing in popularity,namely self-directed teams, project teams, and task teamsTeams make it possible to bring together the variety of skills,perspectives, and talents that you need in the contemporaryworkplace. With Managing Teams For Dummies you can make sureyour team performs to the best of its ability and while trying toachieve its goal.
Whether you feel ineffective at connecting with others or justwant to become a better networker than you are today,Professional Networking For Dummies can help you developgreat people skills.
Professional Networking For Dummies explores theessential techniques of networking to get you meeting and greetingin no time. It will help you get into the networking mindset andavoid such self-defeating traps as expecting immediate returns orturning off new potential colleagues. You’ll also discoverhow to overcome inhibitions, make small talk, and meet newcontacts. Plus, you ’ll find special information onnetworking tools and technology, such as networking clubs, usingvoice and e-mail, Internet networking, and more.
Through these pages you’ll find out how to:Maximize your relationshipsExpand your circle of influence through networking eventsNetwork in the corporate world, your community, and in yourpersonal lifeDevelop lifelong career-building habitsBuild and maintain your networkNetworking is a universal principle of giving and receiving—alifestyle rather than a technique. Professional Networking forDummies can help you build lasting, powerful relationships,both in and out of the office. From using business cards properlyto networking your way into a new job, this friendly guide is yourtick to personal and professional success.
Develops Professional Communication Skills
Following in the wake of the digital revolution and the advent of social media, business communication has been hit by yet another revolutionary change: the rise of mobile communication. In this Twelfth Edition of Boveé and Thill’s Excellence in Business Communication , the most significant and recent technology-related changes affecting the business world are thoroughly discussed. Not to be forgotten, the text continues to emphasize fundamental skills and principles, including the importance of writing, listening, presenting, and other components of business communication. Featuring practical advice, time-tested processes, and real-world examples, Excellence in Business Communication is the premier text for honing and developing essential communication skills.
Also Available with MyBCommLab®
This title is also available with MyBCommLab--an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts.
NOTE: You are purchasing a standalone product; MyBCommLab does not come packaged with this content. If you would like to purchase both the physical text and MyBCommLab search for:
0134472438 / 9780134472430 Excellence in Business Communication Plus MyBCommLab with Pearson eText -- Access Card Package
Package consists of:0134319052 / 9780134319056 Excellence in Business Communication 0134390113 / 9780134390116 MyBCommLab with Pearson eText -- Access Card -- for Excellence in Business Communication
Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication.
Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want.Shift your focus from yourself to other peopleBuild a reputation as a good listenerDevelop your written and oral communications for the greatest impactInspire and influence othersCommunicate more effectively in any business or social situation
Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.