Accompanied by her cousin Bobby she follows the boys around the rocks to Pretty Point where she discovers dozens of black onion-like bags filled with stinking black shells in Cracker’s secret cave.
Cracker is annoyed that Gilly has made such an exciting discovery – it is his expedition after all.
Melinda is a full time writer who lives on the east coast of Australia, albeit a long way away from the cool southern waters in which Forbidden is set. She has published stories for children in both NSW and Victorian Education magazines. She has two young children and occasionally teaches High School English.
4 remarkable eBooks help you develop rock-solid, high-value long-term customer relationships: levels of loyalty you thought were impossible
Today, rock-solid long-term customer relationships are the holy grail of every business -- and they seem just as elusive. But such relationships are possible: great businesses are proving it every day, and reaping the rewards. In this extraordinary 4 eBook set, you'll learn how they do it -- and how you can, too, no matter what you sell or who your customers are. First, in Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty, internationally respected marketing expert V. Kumar presents a complete framework for linking your investments to business value - and maximizing the lifetime value of every customer. Learn how to use Customer Lifetime Value (CLV) to target customers with higher profit potential…manage and reward existing customers based on their profitability…and invest in high-profit customers to prevent attrition and ensure future profitability. Kumar introduces customer-centric approaches to allocating marketing resources…pitching the right products to the right customers at the right time…determining when a customer is likely to leave, and whether to intervene…managing multichannel shopping… even calculating referral value. Next, in Smart Retail: Practical Winning Ideas and Strategies from the Most Successful Retailers in the World, Richard Hammond presents remarkable new case studies, ideas, strategies, and tactics from great retailers worldwide. Discover new ways to use data to drive profit and growth… do more with less… leverage technology to develop highly productive and innovative remote teams… create your ultimate retail experience! In Inside the Mind of the Shopper: The Science of Retailing, the legendary Herb Sorensen reveals what customers really do when they shop, ripping away myths and mistakes that lead retailers to miss huge opportunities. Sorensen identifies simple interventions that can have dramatic sales effects, shows why many common strategies don't work, and offers specific solutions for serving quick-trip shoppers, optimizing in-store migration patterns, improving manufacturer-retailer collaboration, even retailing to multicultural communities. Finally, in The Truth About What Customers Want, Michael R. Solomon demystifies today's consumers, revealing what they want, think, and feel. Then, based on his deep truths about consumer behavior, he presents 50 bite-size, easy-to-use techniques for finding and keeping highly profitable customers!
From world-renowned experts in customer behavior and retail performance V. Kumar, Richard Hammond, Herb Sorensen, and Michael R. Solomon
Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated shop floor workers, this is the book that will equip managers, team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.
The world's #1 guide to retail success, complete with crucial, up-to-date insights--including new case studies, ideas, strategies, and tactics from today's best retailers, like TopShop, IKEA, and Best Buy. Smart Retail incorporates several valuable chapters, including:Opportunities to learn from past retail pioneers: simple yet effective strategies your competitors have forgotten. How to use data to drive profit and growth. How to do more with less, and maximize the value each team member brings to the table. How to use new technology to develop highly productive, innovative "Remote Teams."
Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated workers, this is the book that will equip managers, teamworkers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.
Richard Hammond's A SHORT HISTORY OF THE MOTORCYCLE attempts to explain what it is about bikes and biking that calls to some people, leaving them powerless to resist.
This entertaining guide charts the history of the bike from its origins as a cheap and modest means of transport for the masses to its modern incarnations: a terrifying symbol of rebellion and menace, a high-tech racing machine and the rich kid's plaything. We look at the bikes that have propelled people across the world to work, to school and to their doom.
As for the bikers ... Edwardian ladies did it, though not in large numbers. Young bucks desperate to prove their manhood did it, because it was the cheapest speed available. Hammond examines bikers of every type, from the happy farmer trundling through fields on their Honda Cub to the Hell's Angel terrorising Californian towns on their hog.
Wittily written and lavishly illustrated, A SHORT HISTORY OF THE MOTORCYCLE is a thrilling ride for bikers and non-bikers alike.