She says she agrees. Does she?
The interview went great—or did it?
He said he'd never do it again. But he did.
Read this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your boss, family, friends, and strangers think of you. You will discover:The ancient survival instincts that drive body languageWhy the face is the least likely place to gauge a person's true feelingsWhat thumbs, feet, and eyelids reveal about moods and motivesThe most powerful behaviors that reveal our confidence and true sentiments Simple nonverbals that instantly establish trustSimple nonverbals that instantly communicate authority
Filled with examples from Navarro's professional experience, this definitive book offers a powerful new way to navigate your world.
Advanced Social Media Marketing: How to Lead, Launch, and Manage a Successful Social Media Program cuts through the hype and fluff about how social media is changing the world, and it gets down to what really matters: How you as a manager can best use SM to benefit your business. Written by a veteran online marketer and ecommerce professional, the book shares practical strategies and tactics to let you launch and scale a successful corporate social media program.
Advanced Social Media Marketing: How to Lead, Launch, and Manage a Successful Social Media Program is for the manager who already knows something about social media and wants to roll up his or her sleeves and get down to business. In it, we simplify tasks that might otherwise be complicated—like adopting and tracking key performance metrics, developing online ad campaigns, or creating Facebook apps like games, giveaways and sweepstakes with the capacity to go viral. Businesses can harness the unique advantages of this new medium, but they need a practical, no-nonsense guide like this one. Otherwise they risk being ignored, wasting time and money or, even worse, damaging their own brand and seeing a well-intentioned online program blow up.
The book is heavy on the how-to, case studies, campaign results and other statistics, and interviews with ecommerce managers at businesses large and small. It also includes the author’s own experiences at Green Mountain Coffee Roasters, Wine of the Month Club, and others. While this book will be accessible enough for someone implementing a social media program for the first time, it’s ambitious enough to benefit experienced SM hands who are looking for good ideas and techniques to push their online community to the next level of size, interactivity, and buzz.
A thought-provoking, accessible, and essential exploration of why some leaders (“Diminishers”) drain capability and intelligence from their teams, while others (“Multipliers”) amplify it to produce better results. Including a foreword by Stephen R. Covey, as well the five key disciplines that turn smart leaders into genius makers, Multipliers is a must-read for everyone from first-time managers to world leaders.
In these turbulent times, when the very foundations oforganizations and societies are shaken, leaders need to move beyondpessimistic predictions, trendy fads, and simplistic solutions.They need to turn to what's real and what's proven. In theirengaging, personal, and bold new book, Kouzes and Posner reveal tentime-tested truths that show what every leader must know, thequestions they must be prepared to answer, and the real-worldissues they will likely face.Based on thirty years of research, more than one millionresponses to Kouzes and Posner's leadership assessment, and thequestions people most want leaders to answerExplores the fundamental, enduring truths of leadership thathold constant regardless of context or circumstance-leaders make adifference, credibility, values, trust, leading by example, heart,and moreShows emerging leaders what they need to know to be effective;fans of The Leadership Challenge will find a dynamic newlook at the real challenges leaders face today
Drawing from cases spanning three generations of leaders fromaround the world, this is a book leaders can use to do their realand necessary work-bringing about the essential changes that willrenew organizations and communities.
In business, leadership at every level is a requisitefor company survival. Yet the leadership pipeline –theinternal strategy to grow leaders – in many companies isdry or nonexistent. Drawing on their experiences at many Fortune500 companies, the authors show how organizations can developleadership at every level by identifying future leaders, assessingtheir corporate confidence, planning their development, andmeasuring their results.
New to this edition is 65 pages of new material to updatethe model, share new stories and add new advice based on the tenmore years of experience. The authors have also added a "FrequentlyAsked Questions" section to the end of each chapter.