It was February 2001 and Zensar Technologies was at crossroads. The shareholders of the company were still waiting for a maiden dividend, and profit margins were sliding. A new leadership team took charge and turned it around into one of the most successful Indian IT companies.
In this interesting and insightful account, Ganesh Natarajan and Prameela Kalive reveal the story behind Zensar’s success—a story that has seen revenues multiply, share prices jump manifold, and customer satisfaction become an industry benchmark. This is one company that customers respect, employees love, and the community adores.
· Tools for demonstrating business results
· Instructions for managing time and projects
· Tips for optimizing work performance, and
· A practical implementation roadmap.
This book is structured as a progressive learning journey, but you can also use it as a field guide to improve current practices. You can transform yourself into an effective professional who can connect all activities to both your company's strategy and your own personal career goals.
Look for the sister book, High-Impact Middle Management, which is designed to address the unique needs of public sector managers.