Based on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many readers.
In a cool, readable style, this highly popular work follows Tom's relationship with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS).
On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success — both in his plant and in his personal life — he learns from Andy that successful improvement is endless and eternal.This edition includes study questions after each chapter to support your learning and help you tell some of your own stories.
Pascal Dennis discusses the 2nd edition of his Shingo Prize-winning book Andy & Me.
Pascal learned the Toyota business system in leadership positions at Toyota Motor Manufacturing Canada, one of Toyota’s best plants, and has worked with leading senseis in North America and Japan.
Pascal lives in Toronto with his wife and three children.
For more information please visit www.leansystems.org.
This edition deepens and extends the previous edition with case studies on Lean outside the factory—in settings such as health care, IT, finance, design, engineering, and beyond. The case studies are based on personal experience of actual work in organizations generating real results.
Lean Production Simplified, Third Edition covers each of the components of Lean within the context of the Lean production system. The author's straightforward common sense approach makes this book an easily accessible, on-the-floor resource for every team member.
In plain-English writing, this friendly guide explores thegeneral overview of Lean, how flow and the value stream works, andthe best ways to apply Lean to your enterprise. You will understandthe philosophy of Lean and adopt it not as a routine, but a way oflife. This highly informative book teaches you:The foundation and language of LeanHow to map the value stream and using it to yourbusiness’s advantageThe philosophy of KaizenDifferent tools to improve management, customer service, andflow and pullHow to “Go Lean” within your business and acrossthe industryAvoid common mistakes in implementationSeek out resources for assistance
This simple, continuous improvement approach that minimizeswaste and adds customer value is changing organizations of allsizes all over the world. Lean for Dummies will show you totake charge and engage your enterprise in a Leantransformation!
WINNER of the 2015 Shingo Research and Professional Publication Award!
FOREWORD BY JOHN TOUSSANT, CEO OF THEDACARE
Transforming a culture is far more about emotional growth than technical maturity. Co-written by leaders at the Kaizen Institute, Creating a Kaizen Culture explains how to enable an adaptive, excellent, and sustainable organization by leveraging core kaizen values and the behaviors they generate.
The proven methods presented in this book will dramatically increase your chances of success in implementing a kaizen culture by closing the biggest gaps in the correct understanding of:WHAT KAIZEN CULTURE IS AND WHY WE NEED IT HOW EVERYONE, EVERYWHERE CAN PRACTICE KAIZEN EVERY DAY THE LEADER'S ROLE IN TURNING KAIZEN CULTURE INTO COMPETITIVE ADVANTAGE
Based on more than 50 years of combined experience from experts who have successfully used kaizen to lead real transformation in a wide variety of industries, Creating a Kaizen Culture reveals how to propel rapid and sustainable performance improvement. It provides a detailed and illustrated road map to organized kaizen implementation through kaizen events. Real-world examples demonstrate kaizen culture in action at Toyota, Zappos, Wiremold, and many other companies. Featuring valuable insights from Kaizen Institute leaders, this practical resource covers:WHY WE NEED A KAIZEN CULTURE THE TRUE MEANING OF KAIZEN THE ORIGIN OF THE KAIZEN EVENT KAIZEN AS A STRATEGY IN PRACTICE DAILY KAIZEN SUSTAINING A KAIZEN CULTURE ORGANIZATIONAL READINESS FOR KAIZEN TRANSFORMATION FACING UP TO THE CULTURE MONSTER CASE STUDIES OF REAL-WORLD KAIZEN IMPLEMENTATION IN ORGANIZATIONS OF VARIOUS SIZES AND INDUSTRIES
-From the Shingo judges:
This work has an extremely widespread application as the tools,techniques, and methods described are at a level that achieves thegoals of Lean and operational excellence without tying them down toa specific industry or work stream. The book provides practicalknowledge for lean champions, managers, and executivesdriving toward operational excellence enterprise-wide. Thestory format, and the presentation of this material was excellent,and the avoidance of lean and operational excellence jargon givesthe book a wide appeal…it is a pleasure to read.
The Sequel to the Influential “Lean” BusinessNovel Andy & Me
The Remedy is a compelling a business fable that shows how Lean quality improvement businesspractices—traditionally associated with manufacturing--candramatically improve the service areas of your business-includingdesign, engineering, sales, marketing and all processes inbetween.
Written by Pascal Dennis, a leading Lean consultant, the storyfollows Tom Pappas and Rachel Armstrong, senior leaders at adesperate automotive company as they try to implement a Leanmanagement system across an entire platform, the Chloe, abreakthrough "green" car. The future of the company is at stake.Can Tom and Rachel, supported by Andy Saito, a retired, reclusiveToyota executive, regain the trust and respect of the customer? Cana venerable but dying company implement Lean practices to everypart of their business and learn a new, more effective way ofmanaging?Shows you how to use the Lean quality improvement method to fixnot just a manufacturing system, but an entire company, includingmanagement, design, marketing, and supply chainWritten by Pascal Dennis, author of four books on Leanpractices and winner of the coveted Shingo Prize for outstandingresearch contributing to operational excellenceOriginally developed by Toyota, the Lean approach to qualityimprovement has gained a worldwide following and helped turn aroundenumerable struggling businesses
Just as he did with the bestselling ISO 9001 in Plain English Cochran has written a comprehensive yet easily understandable guide to ISO 9001:2015. ISO 9001:2015 in Plain English was written so that anyone at any level of the organization can get to the heart of the standard’s requirements and how they apply to the organization quickly and simply. Plus, Cochran shows what has changed between the 2008 and 2015 version.
This straightforward book is ideal for people who are new to ISO 9001:2015, experienced ISO coordinators who want to get more out of an established system as they transition to the new standard, and for employees who just need a basic understanding of what ISO 9001:2015 is and how it applies to them.
Cochran explains each of ISO 9001:2015’s sections and clauses using real-world examples and frequently asked questions.