Questions That Get Results: Innovative Ideas Managers Can Use to Improve Their Teams' Performance

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Ask the right questions and get improved, sustained employee performance

Since technology has made it easy to access, share, and distribute company data, many managers avoid live interaction, instead relying on emails, text messages, Web-based seminars to manage their employees. But although technology has changed, people have not. There is still a need for effective face-to-face communication; managers need to have the ability to ask the right questions and use the answers to find solutions.

Questions That Get Results is an innovative, powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, hiring the best candidates, and negotiating solutions to internal and external conflicts.

  • Each chapter profiles a manager who is struggling to communicate, an otherwise successful leader who is simply missing an element in their managerial toolkit
  • Following each profile are practical tools that will assist any manager faced with a similar situation
  • Together the authors train approximately 30,000 professionals per year

Increase your effectiveness and bring out the best in your employees by learning the Questions That Get Results.

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About the author

Paul Cherry is founder and Managing Partner at Performance Based Results, an executive sales and leadership development organization. He has worked with 1,200 clients to date and is a recognized authority on client/employee engagement strategies. He is the author of Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants.

Patrick Connor is Managing Partner at Performance Based Results and has worked with more than 100,000 individuals in twelve countries. Patrick's expertise is in executive development and corporate sales training. His personal mission is to help people throughout the world live more profitable and productive lives.

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Additional Information

Publisher
John Wiley & Sons
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Published on
Oct 28, 2010
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Pages
192
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ISBN
9780470925560
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Language
English
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Genres
Business & Economics / General
Business & Economics / Management
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Content Protection
This content is DRM protected.
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Available on Android devices
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Patrick Connor
With unemployment at its highest in decades, employees are in need of an ally. Avoiding the Hatchet Man fills this role by offering simple but proven techniques to help employees save their jobs. For those who already are unemployed, road maps designed to identify and assist in obtaining what is rightfully theirs and to guide them in making smart health benefits decisions are provided.Written by the guy known as the "Hatchet Man" for orchestrating job eliminations across the board in all sectors for more than two decades, author Patrick Connor reveals inside information that will empower employees to regain control of their destiny in the work environment. By giving you the full scoop, you will learn how modifying everyday interactions with your manager can strengthen your job security and, in the event you're unemployed, how you can protect yourself from company exploitation.Avoiding the Hatchet Man evens the field with real-life examples of employees who played the game correctly to stay employed. It also helps you understand what others did wrong who didn't fare as well and found themselves in the surreal world of unemployment. The book encompasses the author's consulting experiences that were gathered from private, public, governmental and non-profit organizations in the professional, service, manufacturing and retail industries. This is one book that belongs on everyone's shelf, especially in today's teeter-tottering economy.Patrick Connor is a corporate/business attorney in private practice in the northwest suburbs of Chicago.
Patrick Connor
With unemployment at its highest in decades, employees are in need of an ally. Avoiding the Hatchet Man fills this role by offering simple but proven techniques to help employees save their jobs. For those who already are unemployed, road maps designed to identify and assist in obtaining what is rightfully theirs and to guide them in making smart health benefits decisions are provided.Written by the guy known as the "Hatchet Man" for orchestrating job eliminations across the board in all sectors for more than two decades, author Patrick Connor reveals inside information that will empower employees to regain control of their destiny in the work environment. By giving you the full scoop, you will learn how modifying everyday interactions with your manager can strengthen your job security and, in the event you're unemployed, how you can protect yourself from company exploitation.Avoiding the Hatchet Man evens the field with real-life examples of employees who played the game correctly to stay employed. It also helps you understand what others did wrong who didn't fare as well and found themselves in the surreal world of unemployment. The book encompasses the author's consulting experiences that were gathered from private, public, governmental and non-profit organizations in the professional, service, manufacturing and retail industries. This is one book that belongs on everyone's shelf, especially in today's teeter-tottering economy.Patrick Connor is a corporate/business attorney in private practice in the northwest suburbs of Chicago.
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