Civic Revolution: A Citizen's Guide

Troubador Publishing Ltd
Free sample

Cities are the places that have the greatest influence over life on Earth.
The single biggest cause of global warming, the urbanisation of humanity, is potentially the principal solution. The ‘ecological genius’ of the city enables us to live better – while consuming, wasting and polluting less. However it remains a vast, largely hidden civic power. What is missing is a citizen’s guide to turn the place where we live into the seat of the solution.
Energising, motivating and uplifting, Civic Revolution is a topical and relevant book about the power of belonging that gets to the heart of how – and why – all of us must act.
‘A timely and readable call to arms to people who want to make life better in their local community but also understand the need for more fundamental system change.’ – Matthew Taylor, Chief Executive of the Royal Society of Arts.
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Additional Information

Publisher
Troubador Publishing Ltd
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Published on
Apr 22, 2019
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Pages
200
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ISBN
9781838598914
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Language
English
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Genres
Business & Economics / Infrastructure
Nature / Ecology
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Content Protection
This content is DRM protected.
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Read Aloud
Available on Android devices
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Eligible for Family Library

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In an urbanizing world, the majority of people live in urban settlements predominantly on the coastal edge. Focus has historically been on people, place and the challenges and opportunities of living with global change, and academic attention has largely been on sustainability science or sustainable solutions. This book seeks to strengthen the relatively weak link between sustainability science, land use planning and socio-economic change, and show that a more integrated approach to planning will be required to develop more sustainable pathways for cities and regions in the future.

Sustainable Pathways for our Cities and Regions

builds on the recent publications on cities and climate change, resilient cities and coasts, and sustainable cities, and looks at the ways in which current planning approaches need to be adapted to embrace concepts including green growth, planetary boundaries, healthy cities and longer-term sustainability. Drawing on case studies from four cities selected for their publicly stated commitment to sustainability – Canberra, Kuala Lumpur, Copenhagen and New York – the author proposes seven sustainable pathways and draws conclusions on the positive contribution planning can make in preparing urban and regional communities for significant change in the twenty-first century city.

This book will be of great interest to students and scholars of urban planning, sustainable cities, climate change, green growth and community engagement. It will also be of great value to leaders and community activists seeking more sustainable pathways for their cities and regions.

To assess urban sustainability performance, this book explores several clusters of cities, including megacities, cities of the Global South, European and North American cities, cities of the Middle East and North Africa, cities of Central and South East Asia, a city state of Singapore and a large group of global cities. It applies a multi-criteria approach using a panel of environmental, economic, social and smart indicators to assess progress and policies in global cities including London, New York, Hong Kong, San Francisco, Los Angeles, São Paolo, Rio de Janeiro, Buenos Aires, Paris, Berlin, Stockholm, Moscow, Beijing, Seoul, Singapore, Shanghai, Sydney, Tokyo and many others.

Additional attention is given to the issues of climate change, poverty and smart dimensions, with renewable energy and the drivers of urban CO2 emissions playing the central role. This book is abundant with case studies considering strategies, policies and performance of the leading cities, including San Francisco, Stockholm and Seoul in greater depth, exploring how their successes can be used by other cities. The book identifies key linkages between different smart and sustainability dimensions as well as investment opportunities in cities with sustainability potential.

This book will be of great interest to policy makers, city and regional authorities as well as scholars and students of urban planning and sustainable development aiming to facilitate a sustainability transition in our cities around the world.

A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, and customer lifetime value

NOT ALL CUSTOMERS ARE CREATED EQUAL

Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: In the world of customer centricity, there are good customers...and then there is pretty much everybody else.

In Customer Centricity, Wharton professor Peter Fader, coauthor of the follow-up book The Customer Centricity Playbook, helps businesses radically rethink how they relate to customers. He provides insights to help you understand:
Why customer centricity is the new model for success and product centricity must be ushered outHow the ideas of brand equity and customer equity help us understand what kinds of companies naturally lend themselves to the customer-centric model and which ones don’tWhy the traditional models for determining the value of individual customers are flawedHow executives can use customer lifetime value (CLV) and other customer-centric data to make smarter decisions about their companiesHow the well-intended idea of customer relationship management (CRM) lost its way—and how your company can properly put CRM to use
Customer Centricity will help you realign your performance metrics, product development, customer relationship management and organization in order to make sure you focus directly on the needs of your most valuable customers and increase profits for the long term.

ALSO AVAILABLE: Once Fader convinces you of the value of customer centricity in this book, The Customer Centricity Playbook, with Sarah Toms, will show you where to get started.

“Reveals how to increase profits from your best customers, find more like them, and avoid over-investing in the rest....Decidedly accessible and absolutely necessary.”
—Jim Sterne, Founding President and Chairman, Digital Analytics Association

“Perfect read...It’s short (60-90 minutes), clear, and the best summary I’ve read of why companies should rethink their approach to customers.”
—Andrew McFarland, SVP, Chief Customer Officer, Black Box

“Knowing what your customers are worth is the secret to focusing your time and money where it makes the most difference. You can’t be all things to all people, so you need to learn to find out who really matters to your success. Fader makes it clear with great ideas and a readable style.”
—Andy Sernovitz, author, Word of Mouth Marketing

THE WHARTON EXECUTIVE ESSENTIALS SERIES
The Wharton Executive Essentials series from Wharton Digital Press brings the ideas of the Wharton School’s thought leaders to you wherever you are. Inspired by Wharton’s Executive Education program, each book is authored by globally renowned faculty and filled with real-life business examples and actionable advice. Wharton Executive Essentials guides offer a quick-reading, penetrating, and comprehensive summary of the knowledge leaders need to excel in today’s competitive business environment and capture tomorrow’s opportunities.
From the visionary bestselling author of The Second World and How to Run the World comes a bracing and authoritative guide to a future shaped less by national borders than by global supply chains, a world in which the most connected powers—and people—will win.

Connectivity is the most revolutionary force of the twenty-first century. Mankind is reengineering the planet, investing up to ten trillion dollars per year in transportation, energy, and communications infrastructure linking the world’s burgeoning megacities together. This has profound consequences for geopolitics, economics, demographics, the environment, and social identity. Connectivity, not geography, is our destiny.

In Connectography, visionary strategist Parag Khanna travels from Ukraine to Iran, Mongolia to North Korea, Pakistan to Nigeria, and across the Arctic Circle and the South China Sea to explain the rapid and unprecedented changes affecting every part of the planet. He shows how militaries are deployed to protect supply chains as much as borders, and how nations are less at war over territory than engaged in tugs-of-war over pipelines, railways, shipping lanes, and Internet cables. The new arms race is to connect to the most markets—a race China is now winning, having launched a wave of infrastructure investments to unite Eurasia around its new Silk Roads. The United States can only regain ground by fusing with its neighbors into a super-continental North American Union of shared resources and prosperity.

Connectography offers a unique and hopeful vision for the future. Khanna argues that new energy discoveries and technologies have eliminated the need for resource wars; ambitious transport corridors and power grids are unscrambling Africa’s fraught colonial borders; even the Arab world is evolving a more peaceful map as it builds resource and trade routes across its war-torn landscape. At the same time, thriving hubs such as Singapore and Dubai are injecting dynamism into young and heavily populated regions, cyber-communities empower commerce across vast distances, and the world’s ballooning financial assets are being wisely invested into building an inclusive global society. Beneath the chaos of a world that appears to be falling apart is a new foundation of connectivity pulling it together.

Praise for Connectography

“Incredible . . . With the world rapidly changing and urbanizing, [Khanna’s] proposals might be the best way to confront a radically different future.”—The Washington Post

“Clear and coherent . . . a well-researched account of how companies are weaving ever more complicated supply chains that pull the world together even as they squeeze out inefficiencies. . . . [He] has succeeded in demonstrating that the forces of globalization are winning.”—Adrian Woolridge, The Wall Street Journal

“Bold . . . With an eye for vivid details, Khanna has . . . produced an engaging geopolitical travelogue.”—Foreign Affairs

“For those who fear that the world is becoming too inward-looking, Connectography is a refreshing, optimistic vision.”—The Economist

“Connectivity has become a basic human right, and gives everyone on the planet the opportunity to provide for their family and contribute to our shared future. Connectography charts the future of this connected world.”—Marc Andreessen, general partner, Andreessen Horowitz

“Khanna’s scholarship and foresight are world-class. A must-read for the next president.”—Chuck Hagel, former U.S. secretary of defense

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How you too can learn the presentation secrets behind today's greatest CEOs

Acclaim for 10 Simple Secrets of the World's Greatest Business Communicators

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"10 Simple Secrets is a book that should be read by anyone who does public presentations, no matter how expert. Gallo has collected good, often forgotten advice and stitched it together into a valuable resource. A keeper. Highly recommended."
-John C. Dvorak, columnist, PC Magazine


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