The four steps:Form the attitude and intent to be open, and then let your bodynaturally express that intent. This feeling of openness willnaturally affect the content of what you are saying, and it's thatnatural evolution that is at the heart of the process.Become connected to your audience. This creates a mutualenergy, and you will naturally begin to think in terms of what theaudience wants and needs in shaping your content.Ask yourself, what's my underlying emotion? Why does thismatter to me? Becoming passionate about what you have to saynaturally makes your audience care about it too.Really listen to the audience. Understanding their needs andreactions will enable you to direct your communication in mutuallybeneficial ways.
A thought-provoking, accessible, and essential exploration of why some leaders (“Diminishers”) drain capability and intelligence from their teams, while others (“Multipliers”) amplify it to produce better results. Including a foreword by Stephen R. Covey, as well the five key disciplines that turn smart leaders into genius makers, Multipliers is a must-read for everyone from first-time managers to world leaders.
In these turbulent times, when the very foundations of organizations and societies are shaken, leaders need to move beyond pessimistic predictions, trendy fads, and simplistic solutions. They need to turn to what's real and what's proven. In their engaging, personal, and bold new book, Kouzes and Posner reveal ten time-tested truths that show what every leader must know, the questions they must be prepared to answer, and the real-world issues they will likely face.Based on thirty years of research, more than one million responses to Kouzes and Posner's leadership assessment, and the questions people most want leaders to answer Explores the fundamental, enduring truths of leadership that hold constant regardless of context or circumstance-leaders make a difference, credibility, values, trust, leading by example, heart, and more Shows emerging leaders what they need to know to be effective; fans of The Leadership Challenge will find a dynamic new look at the real challenges leaders face today
Drawing from cases spanning three generations of leaders from around the world, this is a book leaders can use to do their real and necessary work-bringing about the essential changes that will renew organizations and communities.