Sue Annis Hammond is a Change Management Consultant with a unique combination of extensive consulting and entrepreneurial experience. She has more than 30 years of consulting experience, including 10 years of internal work at Meredith Corporation and Principal Financial Group.
Sue is a nationally recognized expert in Appreciative Inquiry, a process that changes the focus from finding out what is going wrong to discovering and expanding best practices in organizations. Her first book The Thin Book of® Appreciative Inquiry is a national bestseller, with sales in excess of 170,000 copies. Sue started Thin Book Publishing in response to the book's success and customer requests for more "thin books". The company is devoted to publishing "just in time" cutting-edge knowledge for organizational clients.Thin Book Publishing has published 8 books, two of which have been honored with industry awards. Seven of the books are still available in paperback and/or ebook format. Her latest book is co-authored with Andrea B. Mayfield and is called, The Thin Book of® Naming Elephants: How to Surface Undiscussables for Greater Organizational Success.
Using NASA's tragic accidents and Enron's bankruptcy as examples of the price of not having open, constructive dialogue, The Thin Book of® Naming Elephants shows how great companies create an environment that encourages and listens to input from all levels of the organization. The BP Deepwater Horizon Oil Spill provides another case study that could apply to any of the concepts in this book.
After reading this book, you'll understand:The role of assumptions and multiple realities;Why surfacing assumptions is so important;How to have constructive conversation;Why arrogance, hubris and smart talk gets in the way of constructive dialogue;What strategies you can use to name the elephants in your organization; and What's in the book...How to use constructive conversation to be creative.
This new edition meets the challenge of making the AI process accessible and updates three key areas of the process: the theoretical basis, fundamental assumptions and beliefs, and the basic processes. It includes step-by-step guidelines on how to apply AI in a variety of organizational situations and shows how it can be used with a wide range of initiatives, such as coaching, leadership development, strategic planning, and teambuilding.
"If there's one book to read on AI, this is it. It provides the context and rationale for this paradigm changing approach to change at any level of system. Buy it, read it, use it and enjoy achieving great results and renewed energy and enthusiasm."
—Barbara Sloan, director, Organizational Development and Learning, New York University, Langone Medical Center
"Appreciative Inquiry brings the freedom and creativity of AI together with the 'nuts and bolts' of how to actually do it all. It contains everything I would want to have as a fresh practitioner, from potential designs to sample questions and excellent Case Stories."
—David Shaked, founder and CEO, Almond Insight, United Kingdom
"This book serves as a complete roadmap for those interested in the philosophy and practice of Appreciative Inquiry. The Case Stories encourage readers to find their own way on the journey by providing examples of successful interventions."
—Terry Egan, professor, Management Studies, Pepperdine University