Communicating Emotion at Work

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Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
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About the author

Vincent R. Waldron is Professor of Communication Studies at Arizona State University.
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Additional Information

Publisher
John Wiley & Sons
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Published on
Aug 22, 2013
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Pages
200
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ISBN
9780745680682
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Language
English
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Genres
Social Science / Media Studies
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Content Protection
This content is DRM protected.
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Professor, Communication Studies,

Northwestern University

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