Leading the Virtual Workforce

Microsoft Executive Leadership Series

Book 14
Sold by John Wiley & Sons
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Leading the Virtual Workforce

How Great Leaders Transform Organizations in the 21stCentury

Praise for Leading the Virtual Workforce

"Strong leadership in the best of times is difficult to achieve,but in today's rapidly changing business environment, leaders aretested in many new ways. Once again, Lojeski has a fresh take onwhat it takes to lead today's widely dispersed workforce."
—Ellen Pearlman, former editor-in-chief, CIO Insightmagazine

"Karen Lojeski has distilled the essence of the leader's role in'managing' virtual teams. Her very relevant case stories illustratethat to be successful, the authentic leader must be able to createcontext and a collaborative lexicon for virtual knowledge sharingand must work diligently to build the social capital that is sovital to the success of virtual work groups. Karen's keycontribution in this and her previous book, Uniting the VirtualWorkforce, is the 'discovery' and clear articulation of her theoryof the Virtual Distance Index, which leaders can use to measure andmanage the process of virtual teamwork."
—Dave Davison, Chairman, Virtual Visuals Inc.

"I agree entirely with Karen when she says that today, more thanever, effective leaders are desperately needed. She skillfullydefines the dislocation and demarcation of leaders from followersthrough the 'Virtual Distance,' and yet paradoxically calls leadersto 'stoke the flames of innovation and cooperation in a complex,interwoven world.' This gives rise to her exploration of theVirtual Distance Leader. As Karen points out, thetwenty-first-century leader must, amidst the conditions ofpressure, change, and transformation, bring human endeavor andaction to value and meaning for others."
—Adrian Machon, Director, Executive & LeadershipDevelopment, GlaxoSmithKline

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About the author

Karen Sobel Lojeski, PhD, is a Professor at Stony Brook University in the Department of Technology and Society, author, and founder of Virtual Distance International (VDI), an advisory firm specializing in virtual teams, leadership, innovation and learning in the new millennium. Prior to launching VDI and joining Stony Brook, Karen spent eighteen years in corporate America. She held leadership positions at Chase Manhattan Bank N.A., Mercer Consulting Group, and Stratus Computer, Inc. She was Chief Operating Officer for Prolifics, a JYACC company, and Vice President of North America for Xansa. She is a popular speaker on Virtual Distance and other unintended consequences of technology in the wired workplace, school systems, families, and society as a whole.

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Additional Information

John Wiley & Sons
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Published on
Oct 15, 2009
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Business & Economics / Leadership
Business & Economics / Management
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Praise for Uniting the Virtual Workforce

"Uniting the Virtual Workforce offers much-needed guidance on howto navigate the largely unmapped territory of virtual workenvironments in the global economy. The authors do an outstandingjob of presenting how organizations should address the challengesof virtual workforces so as to reap the huge potential benefits ofincreased growth, productivity, and innovation."
-C. Warren Axelrod, PhD, Chief Privacy Officer and BusinessInformation Security Officer, U.S. Trust, and author of OutsourcingInformation Security

"Lojeski and Reilly bring us something that readers of businessbooks so rarely get-no nonsense practical guidance on how to managedistance, especially where it most often serves as an impediment toworking effectively.Ê If you interface with widely dispersedteam members who rarely see one another and communicate by virtueof impersonal electronics, you may expect to find this bookprovocative, counterintuitive, and above all, exciting. It givesall of us who have to struggle, while working with talent stretchedacross distance, hope, that maybe there are ways to do thisright!"
-Patrick J. McKenna, author of First Among EqualsÊ

"A must-read for global corporate executives who managegeographically dispersed job sharing teams. Practical strategiesfor preventing productivity loss and optimizing innovation. Theauthors pull no punches in showing the real downsides to thevirtual work phenomenon; they have done a great service for usall."
-Jeff Saperstein, author of Creating Regional Wealth in theInnovation Economy

"Uniting the Virtual Workforce charts the course for competing inthe twenty-first century by tapping into the powers of virtualwork. Any manager who ignores the virtual workforce isunderperforming, and any company or organization that does notappreciate virtual work is already at a competitive disadvantage.Karen and Dick have tapped into a key ingredient in the recipe forglobal growth."
-Jerry MacArthur Hultin, President, Polytechnic University, andformer Under Secretary of the Navy

"Authors Sobel Lojeski and Reilly have provided a useful primer forthe harried executive striving for productivity improvements whileseeing the workload expand and the workforce disperse. Usingconceptual definitions of Physical, Operational, and AffinityDistance to describe the multifaceted dimensions of building teamsof people to work effectively together, the authors construct avery powerful set of metrics for a manager to improve thecapability of his or her workgroup, no matter where it resides orhow it is composed. The book is rich in anecdotes and specificstudies that illustrate the concepts in an engaging, pertinent, andeasy-to-understand manner. In an age of outsourcing, offshoring,and decentralizing groups of people who have to get things donetogether, reading this small book will repay itself many timesover."
-Charles House, Director, Media X Lab at Stanford University, andformer Director of the Societal Impact of Technology, IntelCorporation
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