Seven Recipes for Success in Business: A Gourmet’S Guide to Customer Service

Trafford Publishing
Free sample

Improving profits and improving your commissions can be easier than you think. Success in business rests with customer service. In Seven Recipes for Success in Business, author Frank D. Briggs provides seven steps to help build your success and your companys success.

Filled with personal examples and stories from almost forty years in business, Briggs demonstrates the importance of the customer and of providing quality customer service with seven simple concepts. He shows that, because the customer: Has a need, you have a job to do Has a choice, you must be the better choice Has sensibilities, you must be considerate Has urgency, you must be quick Is unique, you must be flexible Has high expectations, you must excel Has influence, you have the hope of more customers Seven Recipes for Success in Business details the importance of thinking of the customer first each and every time and treating the customer the way you would like to be treated. By following these simple concepts, success will flourishall because of the customer.

Read more

About the author

Frank D. Briggs has worked in many jobs providing customer service for more than thirty-nine years. He currently lives in Coeur d’ Alene, Idaho.

Read more

Additional Information

Trafford Publishing
Read more
Published on
Mar 12, 2010
Read more
Read more
Read more
Read more
Reference / General
Read more
Content Protection
This content is DRM protected.
Read more
Read Aloud
Available on Android devices
Read more

Reading information

Smartphones and Tablets

Install the Google Play Books app for Android and iPad/iPhone. It syncs automatically with your account and allows you to read online or offline wherever you are.

Laptops and Computers

You can read books purchased on Google Play using your computer's web browser.

eReaders and other devices

To read on e-ink devices like the Sony eReader or Barnes & Noble Nook, you'll need to download a file and transfer it to your device. Please follow the detailed Help center instructions to transfer the files to supported eReaders.
©2018 GoogleSite Terms of ServicePrivacyDevelopersArtistsAbout Google|Location: United StatesLanguage: English (United States)
By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments Terms of Service and Privacy Notice.