Kenneth (Ken) Cranker studied biology, concentrating in human nutrition, at Cornell University. It was while working in a biochemical laboratory there that Ken came into contact with international post-docs conducting top-notch research in English, a non-native language, and he was inspired to become an ESL teacher. After obtaining an M.S. in TESOL at SUNY Albany, he taught in Japan for twelve years, nearly half of which were at the university level. After returning to the U.S., he has been teaching primarily English for academic purposes at the University of Delaware English Language Institute, preparing conditionally admitted students for university studies.
Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you’re in control."
This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s "Five Universal Truths" of human interaction.