Juran's Quality Handbook: The Complete Guide to Performance Excellence, Seventh Edition: Edition 7

McGraw Hill Professional
2

The cornerstone text onquality management and performance excellence – thoroughly revised to reflectthe latest challenges and developments

The “body of knowledge” for the science ofquality management and performance excellence for more than half-a-century, Juran’s Quality Handbook has been completely updated to meetthe ever-changing needs of today’s business and quality professionals. Underthe guidance of a team of top experts, this authoritative resource demonstrateshow to apply the right methods for delivering superior results and achievingexcellence in any organization, industry, or country.

Juran’s Quality Handbook, Seventh Edition provides you with a complete roadmap forthe discipline -- clearly written to make sure you know where you are in theprocess and what you must do to reach the next level. Within its pages, youwill find A-Z coverage – from key concepts, methods, research, and tools topractical applications on the job.

Here’s why this is the best edition yet:
• Updated chapters on Lean, Six Sigma and the Shingo Prize
• NEW chapters on Risk Management and Building a Quality Management System
• NEW material on the history of quality management
• All ISO and other regulatory standards have been updated
• NEW statistical tables, charts, and data
• Examples and case studies throughout demonstrate how others have appliedthe methods and tools discussed in real-world situations


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About the author

Joseph A. De Feo is a leading quality management practitioner and successor to Dr. Juran as Chairman and CEO of Juran Global, Inc. He is recognized worldwide for his expertise in enabling organizations to achieve organizational excellence.
Joseph M. Juran was the international thought leader in the quality management field for more than 70 years and continues to be considered the father of modern day quality management. He helped to create the U.S. Malcolm Baldrige National Quality Award and was the founder of Juran Institute, Inc. and author of more than 20 books.
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Additional Information

Publisher
McGraw Hill Professional
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Published on
Nov 11, 2016
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Pages
1200
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ISBN
9781259643620
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Language
English
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Genres
Technology & Engineering / Mechanical
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Content Protection
This content is DRM protected.
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Reading information

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A practical, concise guide to improving business performance by properly applying quality management methods

"Dr. Juran's wisdom on quality and management is timeless. The tenets of modern quality that were forged by Dr. Juran in the second half of the 20th century are made contemporary by Joe DeFeo's practical experience and application of these principles in hundreds of organizations. This book belongs in the library of every leader who strives for world-class performance and wants to understand the concepts, techniques, and tools that will deliver it." -- PAUL BORAWSKI, Chief Executive Officer, ASQ - The Global Voice of Quality

Dr. Joseph Juran was the world's foremost thought leader on improving the financial performance of an organization with "quality management." In this book, Dr. Juran's successor as CEO of Juran Institute, Joseph A. DeFeo, uniquely distills Dr. Juran's life's work on quality with some of today's latest practices into a practical action plan for creating a strong, successful, globally competitive enterprise.

Juran's Quality Essentials for Leaders offers succinct, proven methods applicable to any country, company, or industry, from service to manufacturing. This concise guide explains how today's leaders can:

Embrace quality and not miss an opportunity to improve performance Lead an organization through sustainable financial change while fostering a culture of quality Stop useless initiatives by aligning goals with the strategic plan Challenge new product or service development methods Create breakthroughs in baseline performance Ensure repeatable and compliant processes Simplify macro processes with business process management Execute benchmarking to sustain market leadership

Real-world examples demonstrate the successful application of the methodologies, tools, and techniques presented in the book. This results-oriented resource provides you with a detailed roadmap for leading a quality revolution in your organization.

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