Managing Information Technology in Small Business: Challenges and Solutions: Challenges and Solutions

Burgess, Stephen

Jul 2001 · IGI Global

About this ebook

In many countries, small businesses comprise over 95% of the proportion of private businesses and approximately half of the private workforce, with information technology being used in more than 90% of these businesses. As a result, governments worldwide are placing increasing importance upon the success of small business entrepreneurs and are providing increased resources to support this emphasis. Managing Information Technology in Small Business: Challenges and Solutions presents research in areas such as IT performance, electronic commerce, internet adoption, and IT planning methodologies and focuses on how these areas impact small businesses.

About the author

Stephen Burgess has research and teaching interests that include the use of ICTs in small businesses (particularly in the tourism field), the strategic use of ICTs and B2C electronic commerce. He completed his PhD in the School of Information Management and Systems at Monash University. His thesis was in the area of small business interactions with customers via the Internet. He has received a number of competitive research grants in these areas. He has completed several studies related to Website features in small businesses and the functions of Websites over time. He has recently edited two books and special edition of journals in topics related to the use of ICTs in small business and been track chair at the ISOneWorld, IRMA, Conf-IRM and ACIS conferences in this area. [Editor]