The number one reason people hate their jobs is because their boss sucks. And you don't want to suck as a manager -- you want to be awesome. But how? In this upbeat, concise, and practical guide, you'll gain supervisory skills that wow in any workplace. You'll learn:
- How can I motivate my team when the work gets tough?
- What's a Zorro Circle?
- How do I deal with that grumpy coworker?
Author Tamara Murray shares dos and don'ts she picked up through years of trial and error, reading a lot of Fast Company...and having the occasional breakdown in a colleague's office. Eventually, she had people telling her she was the best manager they'd ever had. Packed with real-world tips you can put to use immediately, these seven lessons will stick with you your entire career.
What readers are saying:
"Like a friend giving me advice over a cup of coffee."
"Unlike other management books that can be dry and boring, this is a lively and fast-paced read."
"Simple, straightforward pointers on how to deal with many challenges that I have already encountered as a newbie manager."
Tamara Murray, Author
Tamara Murray learned she had a knack for management and leadership when people kept asking her to do it, despite her lack of formal management training. At 16, as the youngest employee, she was promoted to assistant manager at a retail store. At 20, she managed cadres of parent and student volunteers at two nonprofits. At 22, she had a steady stream of interns under her purview. And at 26, a PR firm put her on its senior team, responsible for managing multiple account teams and clients. In every role, she managed people the same age or older, often with more experience and credentials.
She found her footing through a combination of trial and error, reading a lot of Fast Company, and having the occasional breakdown in a colleague's office. Eventually, people started using phrases like "one-of-a-kind leader," "brings out the best in everyone," and "trusted to deliver results," to describe her management style. She's a firm believer that you don't need an MBA (and massive student loans) to be an awesome manager.
Originally from San Francisco, she set off to travel Latin America in October 2013 with her husband, Chris, and their dog, Holly, to gain perspective, research their next projects, and learn to make killer refried beans. Follow her travels and projects at HelloImTamara.com or on Twitter: @tamaramurray.
Eva C. Meszaros, Editor
Joe Navarro has spent a lifetime observing others. For 25 years, as a Special Agent for the FBI, he conducted and supervised interrogations of spies and other dangerous criminals, honing his mastery of nonverbal communication. After retiring from the bureau, he has become a sought-after public speaker and consultant, and an internationally bestselling author. Now, a decade after his groundbreaking book What Every BODY is Saying, Navarro returns with his most ambitious work yet. The Dictionary of Body Language is a pioneering “field guide” to nonverbal communication, describing and explaining the more than 400 behaviors that will allow you to gauge anyone’s true intentions.
Moving from the head down to the feet, Navarro reveals the hidden meanings behind the many conscious and subconscious things we do. Readers will learn how to tell a person’s actual feelings from subtle changes in their pupils; the lip behaviors that betray concerns or hidden information; the many different varieties of arm posturing, and what each one means; how the position of our thumbs when we stand akimbo reflects our mental state; and many other fascinating insights to help you both read others and change their perceptions of you.
Readers will turn to The Dictionary Body Language again and again—a body language bible for anyone looking to understand what their boss really means, interpret whether a potential romantic partner is interested or not, and learn how to put themselves forward in the most favorable light.
Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.
Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment
She says she agrees. Does she?
The interview went great—or did it?
He said he'd never do it again. But he did.
Read this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your boss, family, friends, and strangers think of you. You will discover:The ancient survival instincts that drive body languageWhy the face is the least likely place to gauge a person's true feelingsWhat thumbs, feet, and eyelids reveal about moods and motivesThe most powerful behaviors that reveal our confidence and true sentiments Simple nonverbals that instantly establish trustSimple nonverbals that instantly communicate authority
Filled with examples from Navarro's professional experience, this definitive book offers a powerful new way to navigate your world.
One basic principle―The Proximity Principle―can change everything you thought you knew about pursuing a career you love.
In his latest book, The Proximity Principle, national radio host and career expert Ken Coleman provides a simple plan of how positioning yourself near the right people and places can help you land the job you love.
Forget the traditional career advice you’ve heard! Networking, handing out business cards, and updating your online profile do nothing to set you apart from other candidates. Ken will show you how to be intentional and genuine about the connections you make with a fresh, unexpected take on resumes and the job interview process. You’ll discover the five people you should look for and the four best places to grow, learn, practice, and perform so you can step into the role you were created to fill.
After reading The Proximity Principle, you’ll know how to connect with the right people and put yourself in the right places, so opportunities will come―and you’ll be prepared to take them.