Working with India: The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry

Springer Science & Business Media
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Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey of cultural appreciation for managers, project leaders, and offshore coordinators working together with Indians. It is also a resource for business managers and company strategists seeking to understand the softer aspects behind the headlines that the Indian IT and BPO industry so frequently creates. Being both academically well researched and an account of the author’s many years of personal experience in India, the book opens with a description of cultural dimensions that help to break down culturally driven matters. It provides background information about India as a country and a social system. Examining the development and current status of India’s IT and BPO industry, it moves on to describe the dynamics of its workforce. The book then provides practical information on how to communicate, negotiate, and interact with Indian colleagues, and intelligently utilize expatriates. It closes by formulating recommendations for a more effective collaboration.
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About the author

Wolfgang Messner is a director with Capgemini India in Bangalore and responsible for offshore delivery; he is experienced in business consulting and managing cross-cultural teams. His association with the IT industry on the subcontinent dates back to 1998 when he was an expatriate project manager for Deutsche Bank in India. He also spent a term as visiting faculty for marketing at the Indian Institute of Management Bangalore.

He holds a doctorate in marketing from the University of Kassel (Germany), an MBA from the University of Wales (UK), and an advanced degree in computing science after studies at the Technical University Munich (Germany) and the University of Newcastle upon Tyne (UK).

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Additional Information

Publisher
Springer Science & Business Media
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Published on
Nov 18, 2008
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Pages
178
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ISBN
9783540890782
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Best For
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Language
English
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Genres
Business & Economics / Human Resources & Personnel Management
Business & Economics / Industrial Management
Business & Economics / Information Management
Computers / Information Technology
Computers / Systems Architecture / General
Social Science / Anthropology / Cultural & Social
Social Science / General
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The 7 Habits of Highly Effective People by Stephen R. Covey | Summary & Analysis

 

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The 7 Habits of Highly Effective People is a self-help book that outlines seven skills to develop in order to increase efficiency and have more rewarding interpersonal relationships.

Living according to the seven habits requires paradigm shifts that allow an individual to become flexible enough to change. One is the shift in associations when considering independence and interdependence. Independence, which is more valued by contemporary personality-driven trends, can cause problematic isolation and stifle cooperation. Interdependence describes a healthier approach that enables teamwork. The seven habits also require an understanding of the difference between production, or results, and production capacity, the processes that generate the results, neither of which can be prioritized at the cost of the other.

The first three habits relate to private victories. First, people should restrict their efforts to the things that they can actually influence, and not waste energy on things that cause worry but cannot be directly controlled...

 

 

PLEASE NOTE: This is key takeaways and analysis of the book and NOT the original book.

 

Inside this Instaread Summary of The 7 Habits of Highly Effective People

 

·      Overview of the book

·      Important People

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