The Everything HR Kit: A Complete Guide to Attracting, Retaining, and Motivating High-Performance Employees

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With The Everything HR Kit, whether you are a newcomer or a veteran, you can set up a stellar HR department from scratch. Packed with ready-to-go checklists, sample brochures, job descriptions, customizable forms, interview questions, performance review templates, and more, this one-stop book puts tons of best practices at your fingertips—all instantly accessible and easy to implement. The book gets right to the heart of HR, and the heart of any successful business—your people. It avoids the theory, jargon, and over-analysis to bring you the core strategies and essential knowledge you need to bring quality people on board, for good, such as reputation, recruitment, selection, on-boarding, employee relations, and performance management. You’ll learn how to: • Create a powerful recruitment brochure that lures great people • Set up “bird dog” bonuses to make everyone in your circle of influence a recruiter all the time • Ask probing questions that pinpoint a candidate’s communication style, problem-solving style, stress behaviors, and coaching style • Steer clear of illegal or problematic interview questions, and adhere to crucial labor laws • Match the right people to the right jobs using proven instruments like the Role Behavior Analysis combined with the Personal Profile System • Design a benefits package that works best for your organization and its people • Prepare an “out-of-the-box” employee handbook that instills values and makes a great first impression—plus much more
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About the author

John Putzier (Prospect, PA) is president of the consulting firm FirStep, Inc., which provides strategies to improve workplace performance. He is a prolific and popular speaker.

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Additional Information

Publisher
AMACOM
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Published on
Aug 11, 2010
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Pages
256
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ISBN
9780814416105
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Language
English
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Genres
Business & Economics / Human Resources & Personnel Management
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Content Protection
This content is DRM protected.
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Eligible for Family Library

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A practical, real-world training manual for mid-level management

Managing to Make a Difference presents a leadership guide for those in the middle. The C-suite has a wealth of resources for leadership guidance, but middle managers face a quandary: often given little guidance on how to excel, they are also under enormous pressure to do a variety of things other than "lead." This book provides much-needed tools and techniques for building a high-performing team—without letting your other duties suffer. Organized around a coherent philosophy and based on solid research, the discussion offers a roadmap to engagement, talent development, and excellence in management. From difficult situations and organizational challenges to everyday motivation and inspiration, these techniques help middle managers achieve the goals of their organization while empowering their workers to achieve their own.

Talent development is probably not your full-time job—yet it drives the engagement that results in high performance. This book shows you how to hit the "sweet spot" of middle management, with a host of tools and strategies to help you help your team shine.

Motivate, inspire, and lead your team with confidence Manage through challenges and overcome obstacles Develop key talent and maintain high engagement Adopt practical management tools based on substantiated research

Most organizations direct the majority of their development resources to the C-suite, but still expect their mid-level managers to attract, engage, retain, and develop talent; but successfully juggling everyday duties while maintaining team performance and leading around roadblocks leaves little room for management planning. Managing to Make a Difference offers the solution in the form of tools, techniques, and practical strategy for a high performing team.

Organizational success depends on the continuous improvement of staff performance at al levels. People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization. Performance Management presents managers and supervisors with a clear model they can follow to plan, monitor, analyze, and maintain a satisfying process of performance improvement for their staff. Designed for readers to apply what they are learning to their current job responsibilities, this book offers exercises and assessments to determine your readiness to implement performance management. It also illustrates strategies for developing the crucial communication skills of coaching, problem solving, and giving feedback while teaching methods for linking organization and personal goals. By demystifying the role of performance management techniques, Performance Management provides the knowledge and tools to design and implement a workable system that benefits the organization and inspires employees to manage their own performance. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
These three short prophetic books of the Old Testament each contain a dual message. On one hand are messages of impending judgment—for all peoples on the Day of the Lord, for an enemy of Israel, and for Israel herself. On the other hand are messages of great hope—of the pouring out of God’s Spirit, of restoration and renewal, and of a coming Messiah. Placing judgment and hope together in such a manner may seem paradoxical to a contemporary mindset. But the complete message of these prophets gives a fuller picture of God—who despises and rightly judges sin and rebellion, but who also lovingly invites people to return to him so that he might bestow his wonderful grace and blessings. It is a message no less timely today than when these books were first written, and David W. Baker skillfully bridges the centuries in helping believers today understand and apply it. Most Bible commentaries take us on a one-way trip from our world to the world of the Bible. But they leave us there, assuming that we can somehow make the return journey on our own. They focus on the original meaning of the passage but don’t discuss its contemporary application. The information they offer is valuable—but the job is only half done! The NIV Application Commentary Series helps bring both halves of the interpretive task together. This unique, award-winning series shows readers how to bring an ancient message into our postmodern context. It explains not only what the Bible meant but also how it speaks powerfully today.
“The author has hit on something here; particularly the fact that it is high time we quit thinking that treating everyone the same is somehow fair. Like it or not, the realities uncovered in this book are just that...real! And if you plan to be a significant player in the workplace of the future, I suggest you take them seriously, because your success depends on it. As John says, ‘As goes the world, so goes the workplace.’”
—Richard Irwin, President and CEO, IntegraCare Corporation “John captures a refreshing, winning formula in a practical, simple context to leverage weirdness into creativity and innovation, the core of sustainable competitive advantage and success. Rejoice in and celebrate our weirdos!”
—James E. Hoffman, Jr., President, Catalyst Consultants, LLC, and the CEO Forum of Pittsburgh “To hear John Putzier tell it, there are so many ‘weirdos in the workplace’ that you’re almost weird if you’re...not. But if you’re a manager, don’t let how weird someone is distract you from what really matters—how well they’re performing. Here’s help for jumping to the right conclusions about people.”
—Maureen Anderson, Host, “The Career Clinic®” radio program “This book gives a dose of medicine to cure the ‘paradigm bug’ that plagues most of us in the business world. The author takes complex situations and concepts and boils them down to their bare essence. I just wish I could have him by my side when they happen to me! I guess having this book is the next best thing.”
—Mark A. Treat, Client Services Organization Development, Acxiom Corporation, CMTII Group “Putzier has nailed the American paradox: the tension between individuality and the need for organized group effort. His decision-making and problem-solving tools help to resolve this classic cultural conflict: the value of ‘weird’ thinking, diversity, and individuality pushing the bounds of what is normal, versus the utility of social norms in groups. His book is a primer for designing organizations, departments, or teams to maximize off-center behavior. This balance, already a rare one, will increase in importance as work becomes delocalized, cross-disciplinary, and global. This book provides basic knowledge for any company committed to innovation or excellence—or just competitive advantage.”
—Margaret J. King, Ph.D., Director, The Center for Cultural Studies & Analysis, American Creativity Association Surviving and Thriving in the Age of the Individual

One employee always wears the same outfit to work, another talks to herself all day, another moonlights as a stripper, another has fierce body odor, and still another adorns his cubicle with hateful messages about his boss. As a manager, what should you do about such behavior? The best answers aren’t obvious! Your most innovative and productive people are often your strangest, and while weirdness can be rooted in brilliance, it can also be a real annoyance that serves no purpose.

Like it or not, as modern culture embraces the individual, weirdos—anyone different from you!—become more commonplace. In Weirdos in the Workplace, top human resources consultant John Putzier explains how managers can harness the natural weirdness often found in high performers at every level, while curbing behavior that’s disruptive. Putzier presents 32 fascinating, real-world case studies to illustrate the legal, human resources, and business ramifications of unusual behavior in the workplace, and which solutions are most effective.

This book explains how to

Manage unconventional people by understanding why they behave as they do, and what to do about it Migrate toward a high-performing organization built around the individual, and foster an environment that attracts, motivates, and retains the best and brightest Tap your own natural weirdness and find your niche by integrating your abilities, interests, and the market

Weirdos in the Workplace is for every manager, human resources professional, or coworker who deals with unorthodox employees and their behaviors. This book also helps you maximize your performance and value by recognizing your own inner weirdo.

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