In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again.
“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
—Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
In late 1982, a spike in terrorism has the Reagan Administration considering covert action to neutralize the menace before it reaches the United States. There are big risks to waging a secret war against America's enemies---but there is one little-known precedent.
Forty years earlier, German U-boats had been prowling the Atlantic, sinking hundreds of U.S. ships along the east coast, including the largest cruise ship in the world, Normandie, destroyed at a Manhattan pier after Pearl Harbor. Nazi agents even landed on Long Island with explosives and maps of railways, bridges, and defense plants. Desperate to secure the coast, the Navy turned to Meyer Lansky, the Jewish Mob boss. A newly naturalized American whose fellow Eastern European Jews were being annihilated by Hitler, Lansky headed an unlikely fellowship of mobsters Lucky Luciano, Bugsy Siegel, Frank Costello, and naval intelligence officers.
Young Reagan White House aide Jonah Eastman, grandson of Atlantic City gangster Mickey Price, is approached by the president's top advisor with an assignment: Discreetly interview his grandfather's old friend Lansky about his wartime activities. There just might be something to learn from that secret operation.
The notoriously tight-lipped gangster, dying of cancer, is finally ready to talk. Jonah gets a riveting---and darkly comic---history lesson. The Mob caught Nazi agents, planted propaganda with the help of columnist Walter Winchell, and found Mafia spies to plot the invasion of Sicily, where General Patton was poised to strike at the soft underbelly of the Axis. Lansky's men stopped at nothing to sabotage Hitler's push toward American shores.
Based on real events, The Devil Himself is a high-energy novel of military espionage and Mafia justice.