Quality in Audiology: Design and Implementation of the Patient Experience

Plural Publishing
Free sample

Quality--in the broadest sense of the term--is the true differentiator in today's age of economic uncertainty and disruptive technology. As over-the-counter and other low cost distribution systems of hearing aid technology gain in popularity, the audiologist is challenged to maintain a thriving practice. Audiologists that are able to differentiate their practice based on quality service delivery are able to maintain success--even in times of great economic uncertainty.

Quality in Audiology provides a detailed road map for how both clinicians and business managers alike can apply various components of Six Sigma, Total Quality Management and other quality initiatives to improve both the delivery of services to patients and the overall performance of their practice. It covers everything from the reception area to the marketing and operations of the practice. This book provides readers with several tools as well as a step-by-step plan for improving quality across all facets of their practice. 

Read more

About the author

A bio is not available for this author.

Read more

Reviews

Loading...

Additional Information

Publisher
Plural Publishing
Read more
Published on
Apr 30, 2013
Read more
Pages
336
Read more
ISBN
9781597566728
Read more
Language
English
Read more
Genres
Medical / Audiology & Speech Pathology
Read more
Content Protection
This content is DRM protected.
Read more
Read Aloud
Available on Android devices
Read more
Eligible for Family Library

Reading information

Smartphones and Tablets

Install the Google Play Books app for Android and iPad/iPhone. It syncs automatically with your account and allows you to read online or offline wherever you are.

Laptops and Computers

You can read books purchased on Google Play using your computer's web browser.

eReaders and other devices

To read on e-ink devices like the Sony eReader or Barnes & Noble Nook, you'll need to download a file and transfer it to your device. Please follow the detailed Help center instructions to transfer the files to supported eReaders.
Brian Taylor
 Whether you're a graduate student, hearing instrument specialist, or clinical audiologist, the Second Edition of Fitting and Dispensing Hearing Aids aims to provide you with the latest in concise and practical information across a broad spectrum of topics. Its 12 chapters, sequenced to match the patient's journey through a clinical practice, are packed with the latest commercial innovations in hearing aids, patient-related outcome measures, and counseling skills. Experienced clinicians will also find the updated chapters on help-seeking behavior and hearing aid features and benefits to be valuable to their continued professional development.

Hearing aid dispensing has always been a technology-driven profession, heavily dependent on the expertise, thoughtfulness, and good judgment of the professional. Over the past few years, even as technology has continued to evolve at breakneck speed, these skills have become more relevant then ever in the delivery of high-quality patient care, especially to the rapidly aging Baby Boomer population.

Fitting and Dispensing Hearing Aids, Second Edition, authored by two of the industry's leading authorities on adult amplification and audiology practice management, is required reading for those studying to obtain their hearing aid dispensing license or audiology or speech pathology students looking for the latest in dispensing and fitting hearing aids in a succinct, entertaining format. Because each chapter is written around a specific theme, like wine tasting, travel, baseball, country music, and more, you will find this textbook is actually fun to read!

Although many of the basic subjects you need to learn to practice have not changed in generations, the chapters devoted to fitting modern hearing aids have been updated. Included are some newer outcome measures and updated approaches to counseling your patients. Also added are a few pages on devices that are not even considered hearing aids that you might be fitting and adjusting in a few short years: hearables and personal sound amplification products (PSAPs). Additionally, in every chapter there are now several sidebars that refer to websites where more detailed information, animations or videos may be downloaded to further enhance learning.

©2017 GoogleSite Terms of ServicePrivacyDevelopersArtistsAbout Google
By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments Terms of Service and Privacy Notice.