Includes forewords by President George H. W. Bush and Tom Brokaw
As a planning tool, the VRBSc helps leaders of volunteers ensure that volunteer service is in sync with the overall goals of the organization. As an evaluation tool, the VRBSc allows decision makers to take an honest look at all aspects of volunteer involvement, balancing four different perspectives that, together, lead to success. Directors of volunteer resources can assess where volunteers are having the most impact and what they should be doing next. As a reporting tool, the VRBSc shows progress and achievements to stakeholders in concrete ways that are meaningful to them.
Using illustrations, worksheets, and a comprehensive appendix including survey tools, this book takes readers step by step through the process of creating and using their own VRBSc. Readers will:
• See how traditional measurement tools for volunteer engagement do not effectively demonstrate the value and extent of volunteer service
• Follow the evolution of the balanced scorecard concept from businesses, to nonprofits, and now to volunteer resources
• Develop their own Volunteer Resources Balanced Scorecard
• Write meaningful reports that spark action from organization leaders
Despite an increased emphasis on independent and assisted living for older persons, the need for oversight of care, welfare, and rights of the aged in nursing facilities remains. Indeed, in recognition of the need to provide advocacy services for vulnerable elderly, the Older Americans Act was amended in 1978 to require states to establish nursing home ombudsman/advocacy programs.
Ombudsman programs are based on the assumption that community involvement through volunteers will have a watchdog effect on behalf of residents and increase accountability among staff and administrators of nursing homes. The present study reveals volunteers' experiences in ombudsman programs. It provides insight into volunteers' thoughts about their work and their capabilities prior to their involvement as well as independent measures of the work of volunteers.
In considering those changes, the book considers such topics as growth and expansion, diversification in the makeup of trustees and staff, and governmental oversight and supervision. In the increasing movement of foundations into the international sphere, the book covers their international activities and the formation and operation of international centers and groups associated with them. Phlanthropic Foundations in the Twentieth Century provides a useful overview of the growth, development, and operation of foundations.
"Students and faculty interested in the issue of homelessness will find the book instructive... Recommended." -- Choice
Why do people volunteer, and what motivates them to stick with it? How do local organizations create community? How does voluntary participation foster moral development in volunteers to create a better citizenry? In this fascinating study of volunteers at the Partnership for the Homeless in New York City, Robert S. Ogilvie provides bold and engaging answers to these questions. He describes how volunteer programs such as the Partnership generate ethical development in and among participants and how the Partnership's volunteers have made it such a continued success since the early 1980s. Ogilvie's examination of voluntarism suggests that the American ethic is essential for sustaining community life and to the future well-being of a democratic society.