Consultative Selling Skills for Audiologists outlines a specific system that blends several innovative clinical tests, such as the QuickSIN and Acceptable Noise Level test, with proven interpersonal communication strategies that enhance the audiologist's persuasiveness in a commercial working environment. Based on nearly 20 years of experience, the author shares case studies to illustrate common clinical scenarios routinely encountered in a busy dispensing practice, and how a selling system can help increase effectiveness.
Whether you are a recent Au.D graduate or a seasoned hearing health care professional, this book is packed with plenty of useful, patient-centered strategies to help you excel in your clinic when you are knee-to-knee with any patient. The path to professional independence and financial security largely rests with your ability to sell. By blending the art of effective communication with innovative pre-fitting clinical tests,Consultative Selling Skills for Audiologists will provide you with the tools you need to be a more successful audiologist in a either commercial or medical environment.
In this fourth edition, the organization has changed, with chapters concerned with assessment techniques coming first, and material addressing special populations comprising the latter portion of the text. This reflects what is likely a more typical approach to dysphagia in graduate courses concerned with the topic and one that complements teaching of the subject matter.
Updates to the fourth edition include:The treatment chapter (Chapter 10) has been updated to reflect the current status of therapeutic approaches previously considered in treating dysphagic patients.Chapters dealing with nursing (Chapter 11) and nutrition (Chapter 12) have been updated to incorporate the latest recommendations in nursing care and dietary considerations for patients experiencing dysphagia.The pediatrics chapter (Chapter 13) has been expanded to address specific problems and needs not only of infants but also the entire spectrum of childhood.A chapter devoted to the esophagus (Chapter 14) addresses new information on the management of esophageal disorders, including the novel double-balloon dilation of the UES and a device for manually opening the upper esophagus.Chapters addressing special populations, including neurogenic disease (Chapter 15) and head and neck cancer (Chapter 16), incorporate the latest information regarding dysphagia and approaches to treatment pertinent to each group.A brand-new addition to the book is Chapter 18, which addresses dysphagia associated with alterations to the spine as a consequence of either disease or surgery.*Disclaimer: Please note that ancillary content (such as documents, audio, and video, etc.) may not be included as published in the original print version of this book.
The first section of the book provides a conceptual and theoretical framework for the use of autoethnographic narratives, and synthesizes knowledge from narrative-based work that is relevant to clinical practice in speech-language pathology. Included are a series of autoethnographic narratives that describe important turning points in the author's own development as a clinician. By assuming that her own development as a clinician is typical, the author provides examples that can be discussed and reflected on so that professional growth can be fostered. The book concludes with a practical section on the use of narratives in clinical training, clinical practice, and professional development.
This book will be of value in professional issues courses for graduate students in speech-language pathology or related disciplines and because of its relatively new introduction to the field, it will also be of value to the experienced clinician for professional development.
The text presents a conceptual framework to guide speech-language pathologists and audiologists toward cultural competence by becoming critically engaged users of culturally responsive and globally engaged practices. The text is focused on speech-language pathology and audiology, but also draws from theoretical frameworks in other disciplines for an inter-professional, transdisciplinary and macro practice perspective, and is appropriate for other allied health professions. This information will help students and professionals build their own conceptual framework for providing culturally and linguistically responsive services, and engage with others globally.
Key Features:Case studies to facilitate students' and professionals' knowledge and skills regarding culturally and linguistically responsive practicesJournal prompts and discussion questions that challenge individuals to use critical and dialectical thinkingReal-life activities that can be completed inside or outside the classroom or therapeutic settingSuggested readings from the current literature in cultural and linguistic responsiveness, cultural competence, and global engagement in order to build knowledge and skills, and to influence student attitudesCulturally Responsive Practices in Speech, Language, and Hearing Sciences is intended for courses on cultural competence in speech-language pathology and audiology programs. It is also appropriate for general multicultural courses in speech-language pathology and audiology, and such courses in allied health programs. Students in speech-language pathology and audiology programs are required to gain knowledge and skill competencies pertaining to culture, cultural competence, cultural bases of normal and impaired communication development, cultural correlates of various developmental and disordered categories, and cultural/linguistic backgrounds and influences of clients and their families. This textbook may also be used as supplemental material in language acquisition courses in communication sciences and disorders programs, and in special education courses that teach special education teachers about working with children who have communication disorders. In addition, this textbook is appropriate for a larger audience of health care professionals who deliver services to individuals from culturally and linguistically diverse backgrounds, and who train health care providers of the future. Professionals in health care fields beyond speech-language pathology and audiology will find this textbook to be practical, informative, and essential to their work with diverse populations locally and abroad.
Based on the pioneering work of Carol C. Frattali,Outcomes in Speech-Language Pathology, Second Edition provides readers with a focused, comprehensive review of current policies, principles, and practices pertaining to outcome measurement in speech-language pathology with particular emphasis on healthcare. It is a unique text that covers outcomes in speech-language pathology practices within the context of contemporary issues across work settings that include clinical practice, applied clinical research, and graduate education.
Key Features:The only text that specifically focuses on outcome measurement in speech-language pathology Major themes from the first edition are revisited in light of the impact of contemporary issues and shifts in emphasis in outcomes, including: The prominence of the WHO-ICF as a conceptual model for intervention The impact of public policies and federal mandates Emphasis on value-based, cost-effective clinical healthcare services Growing transparency in organizational performance in accreditation processes The weight currently placed on patient satisfaction and patient-reported outcomes Outcomes assessment across stakeholders in school settings Challenges and revised perspectives on the application of evidence-based practice Increasing demand for applied effectiveness research to inform clinical practices Renewed reliance on single subject experimental designs in SLP intervention research and the application of N=1 research designs to clinical practice The growing emphasis on outcomes in graduate clinical education and supervision as well as in higher education
Directors and managers of clinical speech-language pathology programs in healthcare settings as well as clinical staff and supervisors will find this book to be a valuable desk reference and graduate students will use it as a key resource in the course of their studies.
This practical text strives to further the autonomy of the profession by presenting an A-to-Z approach for creating and implementing marketing plans and budgets in both for-profit and not-for-profit settings. Additionally, a key focus of this text is how to incorporate new and emerging social media tools as part of a comprehensive marketing strategy to appeal to a broader patient base.
The introduction to the text describes the importance of communication skills to audiologic practice. This section highlights important aspects of communicating in a clinical setting, including forces affecting reporting guidelines, privacy considerations, and the use of electronic medical records. The next section provides readers with fundamental principles that provide a framework for critically thinking about communication. These universal principles can be applied as a model to all areas of clinical communication. The text then leads the readers through application of these principles in the two most common methods of clinical communication: talking and writing. These skills are discussed specifically in relation to clinical audiologic practice, in the realms of both diagnostic and audiologic intervention paradigms. Examples reflective of real-world encounters are provided. The text also provides abundant examples of audiologic reports that can be utilized as templates in audiologic practice.
This text also describes how rapid advances in technology, including the Internet as well as new visual and auditory technologies, have not only created opportunities for Deaf people to influence how technology can be used, but additionally has become a powerful force in influencing the behavior of Deaf individuals within diverse national and international societies. This has created opportunities for incorporating diversity and international perspectives into Deaf culture. Within each chapter are multiple vignettes, examples, pictures, and stories to enhance content interest for readers and facilitate instructor teaching. Theories are introduced and explained in a practical and reader-friendly manner to ensure understanding, and clear examples are provided to illustrate concepts.
In addition, students of American Sign Language and Deaf studies will find an introduction to possible opportunities for professional and informal involvement with ASL/Deaf culture children and adults. Deaf Culture fills a unique niche as an introductory text that is accessible and straightforward for those beginning their studies of the Deaf-World.
* Strong focus on including different communities within Deaf culture
* Thought-provoking questions, illustrative vignettes, and examples
* Theories introduced and explained in a practical and reader-friendly manner
* Written by Deaf and hearing authors with extensive teaching experience and immersion in ASL and Deaf culture
Disclaimer: Please note that ancillary content (such as documents, audio, and video, etc.) may not be included as published in the original print version of this book.