Consultative Selling Skills for Audiologists outlines a specific system that blends several innovative clinical tests, such as the QuickSIN and Acceptable Noise Level test, with proven interpersonal communication strategies that enhance the audiologist's persuasiveness in a commercial working environment. Based on nearly 20 years of experience, the author shares case studies to illustrate common clinical scenarios routinely encountered in a busy dispensing practice, and how a selling system can help increase effectiveness.
Whether you are a recent Au.D graduate or a seasoned hearing health care professional, this book is packed with plenty of useful, patient-centered strategies to help you excel in your clinic when you are knee-to-knee with any patient. The path to professional independence and financial security largely rests with your ability to sell. By blending the art of effective communication with innovative pre-fitting clinical tests,Consultative Selling Skills for Audiologists will provide you with the tools you need to be a more successful audiologist in a either commercial or medical environment.
Quality in Audiology provides a detailed road map for how both clinicians and business managers alike can apply various components of Six Sigma, Total Quality Management and other quality initiatives to improve both the delivery of services to patients and the overall performance of their practice. It covers everything from the reception area to the marketing and operations of the practice. This book provides readers with several tools as well as a step-by-step plan for improving quality across all facets of their practice.
This practical text strives to further the autonomy of the profession by presenting an A-to-Z approach for creating and implementing marketing plans and budgets in both for-profit and not-for-profit settings. Additionally, a key focus of this text is how to incorporate new and emerging social media tools as part of a comprehensive marketing strategy to appeal to a broader patient base.
Design units and lesson plans that gradually introduce your students to more complex levels of textual analysis;
Encourage students to dig deeper by using the 12 Tools for Critical Thinking;
Help students identify context and analyze quotes with the Evidence Finder graphic organizer;
Use the Secret Recipe strategy to construct persuasive evidence-based responses that analyze a text’s content or technique;
Create Cue Cards to teach students how to recognize and define common literary devices.
The book also offers a series of extra examples using mentor texts, so you can clearly see how the strategies in this book can be applied to excerpts from popular, canonical, and semi-historical literature. Additionally, a number of the tools and templates in the book are available as free eResources from our website (http://www.routledge.com/9781138950658), so you can start using them immediately in your classroom.
This revised second edition has more of a focus on risk within social work practice as many social workers face daily pressure to make sound decisions in very difficult circumstances. In this complex arena of conflicting demands and considerations - from the public, the client, the family, the organisation - the professional needs a robust and yet flexible framework to inform practice decisions. Featuring illustrations from practice as well as case studies and practical activities to aid learning, this book provides a holistic view of decision making and risk as a core aspect of effective social work practice.
Hearing aid dispensing has always been a technology-driven profession, heavily dependent on the expertise, thoughtfulness, and good judgment of the professional. Over the past few years, even as technology has continued to evolve at breakneck speed, these skills have become more relevant then ever in the delivery of high-quality patient care, especially to the rapidly aging Baby Boomer population.
Fitting and Dispensing Hearing Aids, Second Edition, authored by two of the industry's leading authorities on adult amplification and audiology practice management, is required reading for those studying to obtain their hearing aid dispensing license or audiology or speech pathology students looking for the latest in dispensing and fitting hearing aids in a succinct, entertaining format. Because each chapter is written around a specific theme, like wine tasting, travel, baseball, country music, and more, you will find this textbook is actually fun to read!
Although many of the basic subjects you need to learn to practice have not changed in generations, the chapters devoted to fitting modern hearing aids have been updated. Included are some newer outcome measures and updated approaches to counseling your patients. Also added are a few pages on devices that are not even considered hearing aids that you might be fitting and adjusting in a few short years: hearables and personal sound amplification products (PSAPs). Additionally, in every chapter there are now several sidebars that refer to websites where more detailed information, animations or videos may be downloaded to further enhance learning.