This new edition has been extensively revised and updated, and includes many new case studies and examples, as well as a new chapter on motivation. It covers topics such as:interorganisational and interprofessional working leadership responding to the needs of service users the service environment accountability and risk working with a budget standards and quality managing change.
The authors explore how managers can make a real and positive difference to the work of organisations providing health and social care. They consider what effectiveness means in managing care services, the values that underpin the services, the roles of leaders and managers in developing high-quality service provision, and the necessary skills and systems to enable service users to contribute to planning and evaluation.
Managing in Health and Social Care is a practical textbook for students of management in health and social care, whether at undergraduate or postgraduate level. It includes case studies with textual commentary to reinforce learning, activities, key references and clear explanations of essential management tools and concepts.
The first edition of this book was published in association with The Open University for the Managing Education Scheme by Open Learning (MESOL)
This workbook is unique in that it has been designed for use with any medical terminology textbook or instructor lectures. It is filled with exercises, crossword puzzles, case studies, and a bonus section with flash cards to assist the student in broadening their knowledge base. There are special topics such as medical financial terms, which will help familiarize one with the special communication style used by hospitals, medical offices, and insurance companies in medical billing.
The student need not be limited to one pursuing a strictly medical career. The student of medical terminology may be an accountant, an attorney, a journalist, or an individual from any of the vast array of fields that directly or not deal with the medical profession. The entry-level health care provider to facilitate in the on-going review of medical terminology can also utilize this book.
In 2012, this workbook became available in e-book format! Dr. Mundorff is available for personalized online tutoring; contact her at firstname.lastname@example.org.