The structure follows the Assessment Criteria for the Unit, namely:
1.1 Describe the range of external pressures on the UK tourism industry
1.2 Describe how the UK tourism industry has met the changing needs, fashions and expectations of customers
2.1 Describe recent developments in transport and technology
2.2 Discuss how the tourism industry has made use of new information and communications technology
3.1 Explain strategies used to manage important heritage and cultural attractions
3.2 Examine how sensitive tourism destinations are managed
3.3 Evaluate how the tourism industry has responded to the threat of climate change
4.1 Discuss issues facing the global tourism industry
4.2 Assess how the UK tourism industry manages current issues
Bob Holland has been involved in the field of tourism education in the UK for more than 20 years, through working with a range of organisations to develop resources and provide professional development opportunities for teachers. He has worked as a Chief Examiner and Principal Moderator, and has been closely involved with the development of a number of Travel & Tourism specifications.