THE AUTHORS
Rena M. PALLOFF is adjunct faculty at the Fielding Graduate Institute and at Capella University. Keith PRATT is adjunct faculty at the Fielding Graduate Institute and at Baker University. Palloff and Pratt are managing partners of Crossroads Consulting Group. They are the authors of Building Learning Communities in Cyberspace, Lessons from the Cyberspace Classroom, and The Virtual Student, all from Jossey-Bass.